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聖奧古斯丁海灘居伊哈維度假村的評價

3 out of 5
聖奧古斯丁海灘居伊哈維度假村
860 A1A Beach Blvd, St. Augustine, FL

評價

8.4

很好

10 分評分，優異；2030 則評價中有 1046 則" "
8 分評分，不錯；2030 則評價中有 536 則" "
6 分評分，一般；2030 則評價中有 269 則" "
4 分評分，欠佳；2030 則評價中有 111 則" "
2 分評分，很差；2030 則評價中有 68 則" "

8.4/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

Kathleen

伴侶同遊
讚好：職員與服務
The room and main common areas were clean and fairly updated but the hallways, elevators were dark and dingy. Disappointed at $300/night that beach chairs and umbrella were not included. Overall it was a nice stay but probably won't go again.
於 2024 年 5 月住了 4 晚

10/10 優異

Jean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My daughter and I celebrated a late Mother's Day trip at Guy Harvey Resort. I planned to create a pro/con list for this review, but the visit was all pros! First of all, the stellar staff made our stay amazing. My daughter mentioned anyone who worked there seemed to actually like their job! They upgraded our room without hesitation, when they realized Expedia booked a standard instead of a partial view room. Then to our surprise, they had our room ready way before check in. (We were just gonna store our luggage and return at check in time) Instead, we were able to go to the room and change, hit the beach and experience the joys Guy Harvey Resort offered. The beach was clean, uncrowded and beautiful. Be it morning walks, seashell hunting, toes in the sand doing nothing, and countless other things, the beach was the best part of the visit and only steps away from the pool area. The Tiki Hut by the pool had a pleasant, fast, and fun bartender. The pool had plenty of chairs. Every morning we were greeted by a couple of ducks in the pool area. The room was clean, complete with a coffee bar, microwave, fridge and safe. Guy Harvey even has a free guest laundry room complete with soap and dryer sheets. Guy Harvey artwork and surfboards are displayed throughout the Resort for sale. The Santiago restaurant/bar is convenient, but explored other options nearby as well. I highly recommend this resort. We will be returning.
於 2024 年 5 月住了 3 晚

6/10 一般

Timothy

家人同遊
不滿：設施服務
As a hotel that classifies themselves as a resort, having a drink station in your lobby that offers complimentary coffee,tea and water, is appealing to customers, AND should be the minimum standard. Also, breakfast before 7:30am.
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月20日的回應
Dear Timothy,Thank you for your wonderful feedback. Your patronage of the Guy Harvey Resort is greatly appreciated. Your comments regarding coffee and tea have been forwarded to our F&B Director. Hopefully, we will have another opportunity to welcome you back soon. Kind Regards, GHR Team

10/10 優異

Al

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the beach friendly staff
於 2024 年 5 月住了 3 晚
Staff 於 2024年5月20日的回應
Hello Al,Thank you for your wonderful five-star review and, most importantly, thank you for being our guest at the Guy Harvey Resort. We hope to see you back soon. Regards, GHR Team

10/10 優異

Bob

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome location. Pool staff were amazing.
於 2024 年 5 月住了 4 晚
Staff 於 2024年5月20日的回應
Hi there Bob,Thank you for staying at your home away from home – The Guy Harvey Resort. We thoroughly enjoyed the opportunity to host you and hope you come back sooner than later. Whether a staycation or vacation, we look forward to hosting you on your next visit to St. Augustine, FL. Regards, GHR Team

6/10 一般

John

伴侶同遊
讚好：整潔度和職員與服務
We had a smoker below our 10 th floor room we complained to front desk several times but nothing was done Unfortunately it ruined our stay. Restaurant staff was very nice and food at restaurant was delicious
於 2024 年 5 月住了 3 晚
Mary 於 2024年5月20日的回應
Hi there John,Thank you for staying at your home away from home – The Guy Harvey Resort. We thoroughly enjoyed the opportunity to host you and hope you come back sooner than later. Whether a staycation or vacation, we look forward to hosting you on your next visit to St. Augustine, FL. Warm Regards, GHR Team

6/10 一般

Abram

讚好：職員與服務
不滿：住宿狀況
於 2024 年 5 月住了 3 晚
Staff 於 2024年5月17日的回應
Hi there Abram,Thank you for taking time out of your schedule to share your experience about your recent stay at the Guy Harvey Resort. On behalf of our team, we would like to thank you for being our guest. We hope to welcome you back soon. Warm Regards, GHR Team

10/10 優異

Karen (Delta)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a beautiful property a d easy to get to the beach
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月15日的回應
Hi there Karen,Thank you for staying at your home away from home – The Guy Harvey Resort. We thoroughly enjoyed the opportunity to host you and hope you come back sooner than later. Whether a staycation or vacation, we look forward to hosting you on your next visit to St. Augustine, FL. Regards, GHR Team

8/10 不錯

Nancy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and courtesy was outstanding..
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月15日的回應
Hi there Nancy,Thank you for staying at your home away from home – The Guy Harvey Resort. We thoroughly enjoyed the opportunity to host you and hope you come back sooner than later. Whether a staycation or vacation, we look forward to hosting you on your next visit to St. Augustine, FL. Warm Regards, GHR Team

8/10 不錯

Delena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel and pool were nice. The food in the resturant was very good. The staff were very polite.
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月15日的回應
Hello Delena,A bright and sunny thank you for choosing The Guy Harvey Resort – your home away from home! We sincerely appreciate the time you took to tell us how we did. We miss you already!Looking forward to hosting you again. Thank you, GHR Team

10/10 優異

Red

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was friendly and helpful. Pool area was nice, beach access was great. Rooms are nothing fancy but clean and comfortable. Very kid and pet friendly. Great area. Enjoyed our stay
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月13日的回應
Hi there Red,Thank you for taking time out of your schedule to share your experience about your recent stay at the Guy Harvey Resort. On behalf of our team, we would like to thank you for being our guest. We hope to welcome you back soon. Warm Regards, GHR Team

2/10 很差

Roberto

伴侶同遊
Don’t believe the pictures you’re not buying what you think you are. We checked in Solow condition of the room and condition of the hotel and turned around and left biggest waste of money.
於 2024 年 5 月住了 2 晚
Staff 於 2024年5月13日的回應
Roberto, Thank you for being our guest and for sharing your feedback. On behalf of our team, please accept our sincere apology for not exceeding your standards and expectations. We will continue to invest into our hotel and personnel. Hopefully, when you return to St. Augustine area, we will have improved and could have another opportunity to earn your business. Respectfully,GHR Team

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Restaurant on site was very good and reasonably priced. Overall, a very nice place to stay.
於 2024 年 5 月住了 3 晚
Staff 於 2024年5月13日的回應
Dear Michael,Thank you for your wonderful feedback. Your patronage of the Guy Harvey Resort is greatly appreciated. Hopefully, we will have another opportunity to welcome you back soon. Kind Regards, GHR Team

10/10 優異

Matthew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice ans loce the access to the beach
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月10日的回應
Hi there Matthew,Thank you for taking time out of your schedule to share your experience about your recent stay at the Guy Harvey Resort. On behalf of our team, we would like to thank you for being our guest. We hope to welcome you back soon. Warm Regards, GHR Team

10/10 優異

Lori Sue

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very clean, the on site restaurant and bar were excellent and very reasonable.
於 2024 年 5 月住了 3 晚
Staff 於 2024年5月10日的回應
Hello Lori Sue,Thank you for your wonderful five-star review and, most importantly, thank you for being our guest at the Guy Harvey Resort. We hope to see you back soon. Regards, GHR Team

6/10 一般

Dorothea

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Staff 於 2024年5月13日的回應
Dorothea, Thank you for being our guest. We hope to have another opportunity to welcome you back soon.Regards,GHR Team

10/10 優異

SARA

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We were very pleased with the whole complex
於 2024 年 5 月住了 2 晚
Staff 於 2024年5月9日的回應
Sara, Thank you for your wonderful feedback. Your patronage of the Guy Harvey Resort is greatly appreciated. Hopefully, we will have another opportunity to welcome you back soon. Kind Regards,GHR Team

10/10 優異

Gerald A

伴侶同遊
Wonderful getaway, clean and comfortable.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月9日的回應
Gerald, On behalf of our team, we would like to thank you for being our guest at the Guy Harvey Resort. Please come back soon.Regards,GHR Team

10/10 優異

Angie

伴侶同遊
The reception was fast and friendly. The ladies up front were so kind. The room was clean and comfortable. Pool area is nice and convenient. We had drinks at the out side pavilion, served by happy staff. I loved the gazebo and walk way to the beach! Thank you for a handy foot wash! We had a fun stay and will be back!
於 2024 年 5 月住了 1 晚
GM 於 2024年5月9日的回應
Angie, Thank you for taking time out of your schedule to share your experience about your recent stay at the Guy Harvey Resort. On behalf of our team, we would like to thank you for being our guest. We hope to welcome you back soon.Warm Regards,GHR Team

10/10 優異

Melissa

多人同遊
讚好：整潔度、職員與服務和設施服務
Perfect spot for one night. Front desk was so nice and gave us the information for the trolley that take you into town.
於 2024 年 4 月住了 1 晚
GM 於 2024年5月7日的回應
Hi there Melissa,Thank you for staying at your home away from home – The Guy Harvey Resort. We thoroughly enjoyed the opportunity to host you and hope you come back sooner than later. Whether a staycation or vacation, we look forward to hosting you on your next visit to St. Augustine, FL. Regards, GHR Team

10/10 優異

edward Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 4 月住了 5 晚
GM 於 2024年5月7日的回應
Edward, Thank you for your patronage of the Guy Harvey Resort. We hope to see you back again.Regards,GHR Team

10/10 優異

Tanya

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful pool and the beach is steps from the pool. I plan to return.
於 2024 年 4 月住了 2 晚
GM 於 2024年5月7日的回應
Hello Tanya, Wow! First, allow me to thank you on behalf of our entire team – we LOVE doing what we do best – TAKING CARE OF YOU! Here at the Guy Harvey Resort, we pride ourselves in treating each of our guests like family. We are so happy to hear we were a sparkling addition to all the wonderful moments you and your family shared together while on your visit to St. Augustine, FL. We hope for another opportunity to make your day again! Safe travels, GHR Team

10/10 優異

Mitchell

家人同遊
讚好：整潔度和設施服務
Very friendly and was clean
於 2024 年 4 月住了 1 晚
GM 於 2024年5月2日的回應
Hi there Mitchell,Thank you for staying at your home away from home – The Guy Harvey Resort. We thoroughly enjoyed the opportunity to host you and hope you come back sooner than later. Whether a staycation or vacation, we look forward to hosting you on your next visit to St. Augustine, FL. Regards, GHR Team

10/10 優異

Paula

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked the resort sight unseen and were delighted with our choice. Great food at the restaurant and bar, comfy beds, welcoming staff, and lovely beach. It was especially nice to have the tiki bar by the pool. We will stay there again.
於 2024 年 4 月住了 4 晚
GM 於 2024年5月2日的回應
Paula, We loved welcoming you to the Guy Harvey Resort. On behalf on our team, we would like to thank you for being our guest. We hope you come back and see us soon.Kind Regards,GHR Team

10/10 優異

Matt

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and pleasurable trip
於 2024 年 4 月住了 2 晚
GM 於 2024年5月2日的回應
Matt, Your five star review made our team very happy. Thank you for being our guest. Hopefully, we have an opportunity to welcome you back soon.Warm Regards,GHR Team

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great smaller hotel with big hotel feel!
於 2024 年 4 月住了 2 晚
GM 於 2024年5月2日的回應
Michael, We loved your feedback. On behalf of our team, we would like to thank you for being our guest at the Guy Harvey Resort. Please come back and visit us again.Respectfully,GHR Team

8/10 不錯

Melissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy bonito el lugar, las habitaciones buenas pero los baños muy antiguos
於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日的回應
Melissa, Thank you for taking time to share your experience. We hope to welcome you back soon.Warm Regards,GHR Team

10/10 優異

Justin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay at Guy Harvey St. Augustine. The rooms were spotless, the staff were exceptional, and the best part is it’s right next to the beautiful beach. Great stay.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月30日的回應
Justin, It was our pleasure to welcome you to the Guy Harvey Resort. Your wonderful review is very helpful to our team, as well as to those who are seeking hotel accommodations in St. Augustine area. Please come back soon.Warm Regards,GHR Team

2/10 很差

Brittney

親子同遊
不滿：整潔度和住宿狀況
The room was not clean. The bathroom was disgusting. I absolutely would never go back to this property.
於 2024 年 2 月住了 1 晚
GM 於 2024年4月30日的回應
Brittney, Thank you for taking time to share your experience regarding your recent stay. On behalf of our team, we would like to thank you for being our guest. Please accept our sincere apology for the cleanliness issues you experienced during this visit. We take cleanliness very seriously and your comments will help us improve. Your feedback has been shared with our Housekeeping Manager, so she could offer additional training to her team. Hopefully, we could have another opportunity to welcome you back, so we could try to earn your business.Respectfully,GHR Team

10/10 優異

Rob

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice property, right on the beach ..
於 2024 年 4 月住了 3 晚
GM 於 2024年4月30日的回應
Rob, Your five star review is greatly appreciated. Thank you for being our guest. Please come back and see us again.Regards,GHR Team

10/10 優異

Donna

讚好：整潔度、職員與服務和住宿狀況
I loved that the property was just steps from the beach.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日的回應
Donna, Thank you for your recent visit to the Guy Harvey Resort. Your wonderful feedback is greatly appreciated, and we hope to see you back soonKind Regards,GHR Team

4/10 欠佳

Bridget

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The rooms are very outdated. We had to walk around in shoes in our hotel room because the floor was dirty. In our bathroom you could hear our neighbors and everything they were saying. Beds were horrible
於 2024 年 4 月住了 2 晚
GM 於 2024年4月26日的回應
Bridget, Thank you for taking time to share your experience and, most importantly, thank you for being our guest. On behalf of our team, please accept our sincere apology for not meeting your expectations during this visit. Your valuable feedback was shared with our team and it will help us improve. We hope to have another opportunity to welcome you back, so we can try to earn your business.Respectfully,GHR Team

10/10 優異

Peggy

讚好：整潔度和住宿狀況
My kids and I had a great vacation!
於 2024 年 4 月住了 4 晚
GM 於 2024年4月26日的回應
Peggy, It is awesome to hear that you and your kids had a great vacation. Thank you for being our guests. We hope to welcome you back soon.Warm Regards,GHR Team

10/10 優異

Luis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
GM 於 2024年4月25日的回應
Luis, Your five star review is greatly appreciated, but not as much as your patronage of the Guy Harvey Resort. Please come back and see us soon.Kind Regards,GHR Team

8/10 不錯

Shannon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 4 月住了 1 晚
GM 於 2024年4月25日的回應
Shannon, Thank you for your taking time to share your feedback. We hope you come back soon.Warm Regards,GHR Team

10/10 優異

MARILYN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 4 月住了 3 晚
GM 於 2024年4月23日的回應
Marilyn, Thank you for being our guest at the Guy Harvey Resort. We are looking forward to your next visit.Warm Regards,GHR Team

10/10 優異

Maylene

伴侶同遊
We loved everything about our stay!
於 2024 年 4 月住了 4 晚
GM 於 2024年4月23日的回應
Maylene, Your wonderful feedback is uplifting, and of behalf of our team, we would like to thank you for being our guest at the Guy Harvey Resort. We look forward to your next visit.Regards,GHR Team

6/10 一般

Justin

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Staff was amazing and friendly. Beds were comfy and ac worked perfectly. Asked to not be ground level and gotnmoved to second floor - however we got put right next to elevator and ice machine and both were hot commodities all night and morning long. I should've played my sound machine because i woke every 2 hours from 10pm-8am... loved the location to nearby restaurants and short walk over the dunes to the beach..
於 2024 年 4 月住了 1 晚
GM 於 2024年4月25日的回應
Justine, Thank you for taking time to share your valuable experience which will help our team improve. Please accept our sincere apology for the noise level from the elevator and the ice machine on the first floor. We usually assign those rooms as last during busy occupancy nights, or when there is a special request. Hopefully, we could have another opportunity to welcome you back, so we could try to earn your business.Respectfully,GHR Team

6/10 一般

Terri

伴侶同遊
讚好：職員與服務
The ocean and pool area was great. The rooms and the hallways were dated and needs an upgrade. The food was delicious.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月23日的回應
Terri, Thank you for taking time to share your experience. On behalf of our team, we would like to thank you for being our guest. Please accept our sincere apology for the multiple issues you have experienced during this visit. We continuously invest time and money into our property, and 2024 is not an exception with many improvement projects on the way. Hopefully, next time you are in the area, we will have improved enough to welcome you back as our guest, so we could try to earn your business. Respectfully,GHR Team

4/10 欠佳

Scott

家人同遊
不滿：整潔度、設施服務和住宿狀況
This hotel was quite a disappointment. Guy Harvey should really invest some money into this site and clean it up. The floors are filthy. A deep cleaning is needed. The rooms are old, worn out and dingy. The walls are paper thin. You will hear every noise coming from rooms around yours. The draw for us was this hotel is on the beach but we did expect more for the price we paid. The pool is nice and they do have a small play area for young children. We did not eat on site. Our partial ocean view was just that. A slice of ocean and a full view of the parking lot. The one good comment I have about this hotel are the ladies who come daily to your room and clean up and change out towels, etc. They are excellent and do their job well and conscientiously. Obviously this is not a place we will return to.
於 2024 年 4 月住了 5 晚
GM 於 2024年4月23日的回應
Scott, Thank you for taking time to share your experience. On behalf of our team, we would like to thank you for being our guest. Please accept our sincere apology for the multiple issues you have experienced during this visit. We continuously invest time and money into our property, and 2024 is not an exception with many improvement projects on the way. Hopefully, next time you are in the area, we will have improved enough to welcome you back as our guest, so we could try to earn your business. Respectfully,GHR Team

10/10 優異

Andrew

伴侶同遊
讚好：職員與服務和住宿狀況
Nice and cozy but a beach side view was desired.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月25日的回應
Andrew, Thank you for being our guest at the Guy Harvey Resort. Your patronage and feedback are greatly appreciated. We look forward to your next visit.Kind Regards,GHR Team

10/10 優異

Sherra

讚好：整潔度、職員與服務、設施服務和住宿狀況
We have been to this resort a few times now and we love everything about it!!
於 2024 年 3 月住了 3 晚
GM 於 2024年4月23日的回應
Sherra, Thank you for your continued patronage of the Guy Harvey Resort St. Augustine Beach. On behalf of our team, we would like to thank you for being our guest. We look forward to your next visit.Warm Regards,GHR Team

8/10 不錯

Anna

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月20日的回應
Anna, Thank you for being our guest at the Guy Harvey Resort. We hope to see you back soon.Warm Regards,GHR Team

8/10 不錯

Patricia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Staff 於 2024年5月10日的回應
Patricia, On behalf of our team, we would like to thank you for being our guest at the Guy Harvey Resort. Hopefully, we will have another chance to welcome you back soon.Warm Regards,GHR Team

10/10 優異

Nelson

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a good experience, the staff was very friendly. The restaurant on-site was excellent breakfast was quick and tasty. Pool area was clean and spacious, easy access to beach. Would definitely stay again.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月19日的回應
Nelson, Thank you for being our guest at the Guy Harvey Resort. We hope to see you back soon.Warm Regards,GHR Team

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
People were great and friendly, great view of ocean
於 2023 年 12 月住了 2 晚
GM 於 2024年4月19日的回應
Brian, Thank you for your awesome review and, most importantly, thank you for being our guest at the Guy Harvey Resort. Please come back soon.Regards,GHR Team

10/10 優異

Mariana

伴侶同遊, 商務旅客
讚好：住宿狀況
Walk to the beach!!! Great service, clean room and secluded. A pleasure!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月18日的回應
Mariana, Thank you for your recent visit to the Guy Harvey Resort. Your wonderful feedback has made our day and, most likely, will help others who are seeking hotel accommodations in St. Augustine area. Please come back and see us soon.Kind Regards,GHR Team

8/10 不錯

Jorge

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
GM 於 2024年4月18日的回應
Jorge, Thank you for being our guest at the Guy Harvey Resort. We hope to see you back again.Warm Regards,GHR Team

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Beach convenient
於 2024 年 4 月住了 2 晚
GM 於 2024年4月17日的回應
John, Thank you for your patronage of the Guy Harvey Resort. Please come back soon.Warm Regards,GHR Team

8/10 不錯

Susan

伴侶同遊
讚好：設施服務
Great spot! Close drive to St Augustine, lots of restaurants nearby, and right on the beach.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月17日的回應
Susan, Thank you for being our guest at the Guy Harvey Resort. We hope to welcome you back soon.Kind Regards,GHR Team