This was my first time spending a few days in St.Augustine the last time I was there was a 4th grade day trip I’m 25 now haha I loved it. I saw the other reviews that said they didn’t like the train sounds from behind the property and looking out the window at the trains going by was cool.The staff was helpful and answered all the questions I had especially Mike at the front desk. He helped us understand the lay out of the map. I also love how everything in the historic district was in walking distance of the property. My next trip to St.Augustine I’ll definitely be staying here again. Thank you!
Monique
於 2024 年 6 月住了 4 晚
4/10 欠佳
Jason
伴侶同遊
2024年6月18日
不滿:住宿狀況
The pictures online did not match the property condition. Our room was not very clean even when we first got there. The TV stand was so dusty my husband wrote “clean me” in the dust before we left. The drawer that was supposed to have coffee in it only had opened packages that had not been refilled and empty packages had not been thrown away. When I went to the front desk one morning to get coffee cups and a couple of extra towels, I was told that it wouldn’t be right now. I really wanted coffee to start my morning. Thankfully someone from housekeeping came up and helped me get what I needed. It wasn’t terrible but it wasn’t what I expected it to be. Next time I will spend more money to get a better place to stay.
Jason
於 2024 年 6 月住了 4 晚
10/10 優異
Beverly
伴侶同遊
2024年6月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were excellent. I forgot a shopping bag with several items inside. The camber maid found my bag shortly after I checked out. The front staff desk person called me on my cell phone. I was able to return to the hotel before heading home and retrieve my items. Thank you for the amazing customer service.
Beverly
於 2024 年 6 月住了 2 晚
10/10 優異
Tulio
親子同遊
2024年6月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall excellent experience. Nothing negative to say
Tulio
於 2024 年 6 月住了 1 晚
6/10 一般
Nissa
家人同遊
2024年6月16日
不滿:整潔度和住宿狀況
That the toilet and the shower were one. No separation of the 2 which we thought was grosse.
Nissa
於 2024 年 6 月住了 2 晚
8/10 不錯
Judy
家人同遊
2024年6月12日
讚好:整潔度、職員與服務和設施服務
Had to make your own ice and area around pool need to be cleared of wasps nests,
Judy
於 2024 年 6 月住了 3 晚
6/10 一般
Bertram
伴侶同遊
2024年6月12日
不滿:住宿狀況
Freight train went by 4 times during the night..
Bertram
於 2024 年 6 月住了 2 晚
10/10 優異
Sandy
伴侶同遊
2024年6月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So clean and cute, highly recommend!
Sandy
於 2024 年 6 月住了 2 晚
10/10 優異
Damon C.
伴侶同遊
2024年6月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My only complaint is the fact that breakfast isn't provided...but we were informed of this when booking was confirmed so it's no biggie