「We arrived at the hotel late and upon arrival had a sign saying under renovations.
No pool/spa/gym/food.
Room was ok. However interconnecting door unlocked which puzzled the staff as to why we would want to lock it.
2nd night bar then closed and had to request more milk pots as no laundry service/restock had taken place.
Overall disappointed with the stay and feel it should be closed during renovations. The resort could be amazing but needs a lot of repairs.
For what was a basic room...
「Lovely stay at St.Moritz! A lot bigger than we realised but very nice. Lovely clean room & excellent bathroom. Everything we needed. Lovely fresh milk, quality biscuits and water in the fridge. It is called a cosy room but it was a lovely, well laid out room and the bathroom & shower was a good size. Lovely quality bedding, pillows etc. We loved the swimming pool, showers and changing rooms - great. The outside jacuzzi which you swim out through the pool doors to get too. We could have stayed...
「Really nice first class hotel everything as you would expect for the money
Nothing to complain about great breakfast great staff
Not cheap but worth it」
「On the whole ok. There was hair left on bathroom floor & taps, hairdryer was cold. Bed clean. Easy to park, tea & coffee provided. Narrow corridors which made it harder with luggage.」
「Absolutely loved staying here, from start to finish. I have severe anxiety and prefer booking hotels that are part of a chain, as I have a better idea of what to expect. So for me, booking here was a big risk in my eyes.
So glad I did. Staff were welcoming, big smiles, polite, took the time to explain everything about how the pool worked, breakfast and checkout times and made me feel totally at ease. So much so, I actually asked to extend my stay by a day which was absolutely no problem.
Had...
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