開放式套房, 2 張加大雙人床, 無障礙 (Hearing, Transfer Shower) | 書桌、手提電腦工作空間、遮光窗簾/窗簾、熨斗/熨衫板
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聖克萊爾斯維爾燭木套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
聖克萊爾斯維爾燭木套房酒店 (IHG 旗下酒店)
67689 Mall Ring Road, St. Clairsville, OH

評價

9.2

卓越

10 分評分，優異；222 則評價中有 144 則" "
8 分評分，不錯；222 則評價中有 57 則" "
6 分評分，一般；222 則評價中有 13 則" "
4 分評分，欠佳；222 則評價中有 5 則" "
2 分評分，很差；222 則評價中有 3 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

6/10 一般

Melissa

於 2024 年 4 月住了 2 晚
Haley 於 2024年5月6日的回應
Thanks for sharing your feedback!

10/10 優異

Greg

於 2024 年 3 月住了 1 晚
Haley A. 於 2024年4月8日的回應
Thank you for a 5/5 rating! We appreciate your support!

6/10 一般

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean but the beds were not very comfy. Pretty firm. Also the recliner in the room was extremely uncomfortable.
於 2024 年 2 月住了 2 晚
Haley 於 2024年2月12日的回應
Thank you for sharing your feedback with us. I apologize that your stay was not a 5/5. I'll be reviewing your comments with our team to see how we can improve in these areas.

10/10 優異

Laurie

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Glad there was a doggy poo area
於 2023 年 12 月住了 1 晚
Haley A. 於 2023年12月26日的回應
Thank you for choosing Candlewood Suites St. Clairsville - Wheeling Area and for sharing feedback about your stay.

10/10 優異

John

讚好：整潔度、職員與服務和客房舒適度
Huge room and very clean
於 2023 年 12 月住了 1 晚
Haley 於 2023年12月5日的回應
Thank you for a great review! We appreciate your feedback and we are pleased you enjoyed your stay. We hope you will visit us again.

10/10 優異

Catherine

於 2023 年 11 月住了 1 晚
Wendy Griffith 於 2023年12月4日的回應
Catherine,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

4/10 欠佳

Jane Ellen

多人同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
Sadly, we found bugs in the room, and the cleanliness had much to be desired.
於 2023 年 10 月住了 1 晚
Haley A. 於 2023年10月30日的回應
Thank you for sharing your feedback with us. We apologize that your stay did not meet your expectations. I have our team researching this to see where we went wrong. I do hope you'll give us another chance. Thank you.

10/10 優異

Greg

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Haley A. 於 2023年10月30日的回應
Thanks for a 5/5 rating. We appreciate your support.

10/10 優異

Greg

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Outstanding!
於 2023 年 10 月住了 1 晚
Wendy Griffith 於 2023年10月8日的回應
Dear Greg,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 優異

Floyd

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Wendy Griffith 於 2023年10月2日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice, comfortable, and quiet
Very impressed with this hotel. Staff was very friendly and accommodations were modern, neat, and clean. There is no breakfast that is served but coffee is available for free. The Budget hotels in the area tend to attract a rowdy crowd that are noisy and inconsiderate. This hotel did not have any of that.
於 2023 年 9 月住了 1 晚
Wendy Griffith 於 2023年9月23日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon!!

8/10 不錯

Rick

於 2023 年 9 月住了 1 晚
Wendy Griffith 於 2023年9月23日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again.

8/10 不錯

Stephen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Wendy Griffith 於 2023年9月23日的回應
Thank you for your feedback. We are all very please that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved this place. Clean and comfy.
於 2023 年 8 月住了 1 晚
Wendy Griffith 於 2023年9月2日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 優異

Chris

讚好：整潔度
於 2023 年 8 月住了 1 晚
Haley A. 於 2023年8月29日的回應
Thank you for a 10/10 rating! We appreciate your support.

10/10 優異

Ted

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stayed here before staff is amazing ideal location. Rooms are large and well thought out great amenities.
於 2023 年 7 月住了 2 晚
Haley A. 於 2023年8月1日的回應
Thank you so much for your recent stay and great review of your hotel experience at the Candlewood Suites! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay.It's all due to a great staff, which provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did.Once again, thanks for the great review and staying with us! We hope you will visit us again

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Wendy Griffith 於 2023年7月30日的回應
Dear Michael,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again real soon.

8/10 不錯

Pamela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Wendy Griffith 於 2023年7月12日的回應
Thank you for your feedback. We hope to see you again soon.

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
THE BED WAS SUNKEN IN ON ONE SIDE. THE ELEVATOR AND LOBBY WERE NOT KEPT CLEAN FROM GUESTS THAT WORK IN THE FIELD.
於 2023 年 6 月住了 2 晚
Haley A. 於 2023年6月21日的回應
Thank you for staying at Candlewood Suites and for providing feedback about your stay. I apologize your visit did not live up to your expectations. We strive to make every stay comfortable and enjoyable and it seems we fell short this time. I will be sharing your comments with the appropriate personal so that we can address these issues. We do hope you will give us another chance if you are in our area. Thank you again!

10/10 優異

Greg

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff and the hotel is very new and quite comfortable
於 2023 年 4 月住了 1 晚
Wendy Griffith 於 2023年4月24日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 優異

Annette

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Wendy Griffith 於 2023年4月24日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon.

10/10 優異

KYLE

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place, friendly staff and clean and comfortable
於 2023 年 1 月住了 1 晚
Haley 於 2023年1月9日的回應
Thank you for taking the time to post this review. I was so happy to read that your experience from start to finish was so good! We pride ourselves in excelling in our rooms with cleanliness and comfort. We make sure that all rooms are exceptionally cleaned, so guests never have to worry. Please come back and see us again very soon!

6/10 一般

Christopher

多人同遊
讚好：職員與服務和住宿狀況
不滿：客房舒適度
Ok, beds are too firm/hard
The beds were hard like a rock. We had stayed here before, but this time the bed was awful.
於 2022 年 12 月住了 1 晚
Wendy Griffith 於 2022年12月28日的回應
Thank you for your feedback. We are sorry that your bed was not comfortable for you. We do hope that you will stop and visit us again in the future.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing room and great location, friendly staff.
於 2022 年 12 月住了 1 晚
Wendy Griffith 於 2022年12月19日的回應
Dear James,Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

8/10 不錯

Travis

於 2022 年 12 月住了 3 晚

8/10 不錯

Steven

於 2022 年 11 月住了 1 晚

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚
Wendy Griffith 於 2022年11月30日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again soon!!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Wendy Griffith 於 2022年10月30日的回應
Thank you for your review. We are all very pleased that you enjoyed your stay here at our hotel. We hope to see you again real soon.

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, comfortable, and awesome
This is the only hotel on our extended weekend away where we didn't find stained carpet or hair in the shower and sink. I didn't see one thing in the room or anywhere in the building that wasn't clean or well maintained. The employees were very pleasant as well. A pleasure to stay here at a great price.
於 2022 年 10 月住了 1 晚
Wendy Griffith 於 2022年10月17日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We strive to make each of our guests stays with us a memorable one.We hope to see you again soon!!

10/10 優異

Janet

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
I would definitely stay in again. Clean and friendly. Close to restaurants and shopping.
於 2022 年 10 月住了 3 晚
Wendy Griffith 於 2022年10月12日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

2/10 很差

Mick

親子同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Staff was great but the room was dirty, drain was clogged, bed was dirty, HVAC didn’t work.
於 2022 年 9 月住了 1 晚
Wendy Griffith 於 2022年9月26日的回應
Dear Mick,I want to thank you for your feedback. I do apologize for the inconveniences you experienced on your stay here at our hotel. I will make sure that these areas you pointed out are addressed with our housekeeping staff and make sure that the maintenance issues are taken care of immediately. We strive to make each of our guests stays a memorable one and when things like these occur, we ensure that they are taken care of.

8/10 不錯

Yolanda (Knoxville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It had a quiet and comfortable atmosphere. I'd stay at this property again.
於 2022 年 9 月住了 2 晚
Haley 於 2022年9月12日的回應
We appreciate that you took the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the St. Clairsville - Wheeling area.

10/10 優異

Rose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very professional staff and the rooms are very clean and spacious..
於 2022 年 8 月住了 2 晚
Haley A. 於 2022年8月9日的回應
Thank you for a great review! We are so happy you enjoyed your stay and we hope you will visit again!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2022年6月30日的回應
Thank you for your feedback. We are all very pleased that your enjoyed your stay here at our hotel. We hope to see you again soon.

8/10 不錯

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2022年6月22日的回應
Thank you for your feedback. We are very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

10/10 優異

Jerome

於 2022 年 6 月住了 1 晚

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 1 晚

8/10 不錯

Amber

家人同遊
讚好：整潔度和職員與服務
Always like the kitchen to use. Laundry was not working.
於 2022 年 4 月住了 15 晚
Wendy Griffith...Front Office Manager 於 2022年6月22日的回應
Thank you for your feedback. We are pleased that you enjoyed your stay here at our hotel. We apologize for the inconvenience to you of our Guest Laundry not working. We are in the process of getting new washing machines at this time. We look forward to seeing you soon.

8/10 不錯

Suzanne

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 5 晚
Wendy Griffith...Front Office Manager 於 2022年4月17日的回應
Thank you for your feedback. We are all pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

10/10 優異

LaCretia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Traveling with my son so the suite was clean, spacious, convenient and comfortable. Free coffee, free use of the gym and free laundry room all appreciated by any traveler. My son requested the 5th floor and a friendly informative female clerk took the time to change our room number for him. (Sorry I forgot her name but I'm thankful). Bathroom, kitchen and bedroom layout worth the affordable price. We look forward to returning in the future.
於 2022 年 3 月住了 1 晚
Haley A. 於 2022年3月23日的回應
Thank you for your kind review! We are so glad you enjoyed your stay. Please visit us again!

10/10 優異

Jean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great clean motel! Accommodating our small Dog!
於 2022 年 3 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2022年3月13日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon.

10/10 優異

Derek

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Polite staff, clean room. Convenient location.
於 2022 年 3 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2022年3月8日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon!!

10/10 優異

Jane

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Nice place to stop on long trip
Close to restaurants. Right of Interstate. Would stay again.
於 2022 年 2 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2022年2月18日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon.

10/10 優異

mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2022年2月17日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and comfortable suite and friendly helpful staff. Would stay there again
於 2021 年 12 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2021年12月16日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We strive to make each of our guests stays with us a memorable one. We look forward to seeing you again soon.

10/10 優異

Alisa

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We travel a lot and the staff were accommodating, and our room was lovely, clean and so comfortable.
於 2021 年 12 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2021年12月12日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon.

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2021年12月12日的回應
Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again real soon!!

6/10 一般

Shannon

於 2021 年 11 月住了 2 晚
Wendy Griffith...Front Office Manager 於 2021年12月4日的回應
Thank you for your feedback. We appreciate when our guests take the time to let us know how their stay with us was. We look forward to seeing you again soon.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The kitchen and bathroom.
於 2021 年 11 月住了 1 晚
Wendy Griffith...Front Office Manager 於 2021年11月28日的回應
Dear Michael, Thank you for your feedback. We are all very pleased that you enjoyed your stay here at our hotel. We look forward to seeing you again soon!!