標準客房, 1 張特大雙人床, 非吸煙房 | 書桌、手提電腦工作空間、遮光窗簾/窗簾、熨斗/熨衫板

凱富酒店的評價

2.5 out of 5
凱富酒店
52509 National Rd E, St. Clairsville, OH

評價

9.4

完美

10 分評分,優異;811 則評價中有 570 則" "
8 分評分,不錯;811 則評價中有 201 則" "
6 分評分,一般;811 則評價中有 21 則" "
4 分評分,欠佳;811 則評價中有 12 則" "
2 分評分,很差;811 則評價中有 7 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Bruce

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was good.
於 2024 年 5 月住了 1 晚

10/10 優異

Pam

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great place and close to our event. Will return under same circumstances
於 2024 年 5 月住了 1 晚

8/10 不錯

Jordan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quick overnight on a road trip. Front desk workers were polite. Room/bathroom had a very strong sewage odor. We sprayed Lysol and ran our air purifier but the smell persisted. Hotel was otherwise clean and quiet. Did not eat breakfast.
於 2024 年 4 月住了 1 晚

8/10 不錯

Steven

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and clean, comfortable rooms.
於 2024 年 4 月住了 1 晚

10/10 優異

Rodney

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice, clean and modern. It’s right next to the interstate, which made it super convenient but the road noise was really loud. Our room was facing the interstate, so maybe rooms on the back side are quieter. Bathroom was nice, except the shower head. Water flow was poor and shower head was not good. The price was very good and overall we were happy with the stay!
於 2024 年 4 月住了 1 晚

10/10 優異

Judy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Paul

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and well organized breakfast bar. Seemed to pull its weight above what you expected.
於 2024 年 4 月住了 1 晚

10/10 優異

Rodney

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very pleasant stay safe easy parking good Continental breakfast very clean room and very clean overall
於 2024 年 4 月住了 1 晚
Andrea Millhouse GM 於 2024年4月15日的回應
Thank you for your review! We're delighted to hear that you had a pleasant stay with us. Ensuring our guests feel safe and comfortable is always our top priority, and we're glad to hear that you found the parking convenient and the breakfast satisfying. It's great to know that you found your room clean and that you were pleased with the overall cleanliness of our property. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

8/10 不錯

Linda

讚好:設施服務
Clean
於 2024 年 3 月住了 1 晚
Andrea Millhouse GM 於 2024年4月1日的回應
Thank you for your feedback! We're glad to hear that you found the hotel clean. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure you have a comfortable stay.

10/10 優異

Jessica

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For a budget-friendly property this place is super clean and nicer than the some "higher rated" hotels
於 2024 年 3 月住了 1 晚
Andrea Millhouse GM 於 2024年4月1日的回應
Thank you for your feedback! We're delighted to hear that you found the property to be clean and of good quality despite its budget-friendly nature. Providing a clean and comfortable stay is always our priority, and we appreciate your recognition of our efforts. If you have any further comments or suggestions, feel free to share them. We look forward to welcoming you back in the future!

10/10 優異

Brad

家人同遊
Staff was very friendly and helpful. The breakfast was much more than expected. Will definitely stay again!
於 2024 年 3 月住了 1 晚
Andrea Millhouse GM 於 2024年3月21日的回應
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast offerings. It's always our goal to exceed our guests' expectations, and we're thrilled that we succeeded during your stay. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 優異

Nikki

讚好:整潔度、職員與服務和住宿狀況
We had a very nice stay. Everyone eas kind, rooms were clean, bed was comfy, breakfast was great too.
於 2024 年 3 月住了 1 晚
Andrea Millhouse GM 於 2024年3月6日的回應
We're delighted to hear that you had a pleasant stay with us! Providing clean rooms, comfortable beds, and a delicious breakfast is our top priority, and we're glad we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again in the future for another enjoyable experience. If there's anything we can do to make your next stay even better, please feel free to let us know. Safe travels until we see you again!

10/10 優異

Korene

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was sparkling clean.
於 2024 年 2 月住了 2 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for your positive feedback! We're delighted to hear that you found our hotel to be sparkling clean during your stay. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and we're thrilled that we met your expectations.We hope you had a wonderful stay overall, and we look forward to welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank you for choosing to stay with us!

4/10 欠佳

Tara

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Andrea Millhouse GM 於 2024年3月6日的回應
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to understand more about what aspects of your stay could have been improved. If you're willing to share additional details about your experience or any specific areas where we can enhance our service, please feel free to reach out. We value your input and hope to have the opportunity to address any concerns you may have had.

8/10 不錯

DeAnn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were clean and spacious. The wifi was out, probably because of the snow storm, when we got there but was working the next day. The breakfast bar was well stocked and there was two type of batter for the waffle maker, plain and cinnamon.
於 2024 年 2 月住了 2 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for choosing to stay with us and for taking the time to share your feedback! We're delighted to hear that you found our rooms clean and spacious, and that you enjoyed our breakfast offerings, including the variety of waffle batters.We apologize for any inconvenience caused by the temporary wifi outage due to the snowstorm, but we're glad to hear that it was resolved promptly. Our team works hard to ensure that our guests have a comfortable and enjoyable stay despite any unforeseen circumstances.We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.

10/10 優異

Martha

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

8/10 不錯

barbara

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and Clean Place. We would stay again.
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for your positive review! We're delighted to hear that you found our hotel nice and clean, and we appreciate your willingness to stay with us again in the future. If there's anything specific you enjoyed about your stay or if there's anything we can improve upon to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another great stay!

8/10 不錯

Kathi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice, well kept hotel. Appreciated the cost and location. My only complaint is that housekeeping didn’t do very well at stocking the bathroom with plenty of toilet paper and what was supplied looked like a art of it had gotten wet and dried although it was in the protective paper. The pillows were a little lumpy but overall it was a good stay and I would go back again.
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel nice and well-kept, and we appreciate your compliments on our cost and location. We apologize for any inconvenience you experienced with the bathroom amenities and the pillows. Rest assured, we'll address these issues with our housekeeping team to ensure they are properly stocking the bathrooms and maintaining the quality of our pillows. We hope to have the opportunity to welcome you back again in the future and provide you with an even better experience.

6/10 一般

REBECCA

讚好:整潔度和職員與服務
The hotel smelled like cigarette smoke. If you’re sensitive to that then this isn’t the hotel for you. The front desk staff was very friendly.
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the cigarette smoke odor during your stay. We take cleanliness and guest comfort seriously, and we will address this issue with our team to ensure a more pleasant experience for our guests in the future. We appreciate your kind words about our front desk staff and hope to have the opportunity to welcome you back under better circumstances.

10/10 優異

Michelle

讚好:住宿狀況
Nice hotel
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for your feedback! We're glad to hear that you enjoyed your stay at our hotel. If you have any further comments or if there's anything specific you appreciated about your experience, feel free to let us know. We hope to welcome you back in the future!

10/10 優異

Paul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Book it
Such a great experience for a solo traveler . Easy highway access, affordable. A real win-win
於 2024 年 2 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for choosing to stay with us during your solo travels! We're thrilled to hear that you had such a positive experience and found our hotel to be conveniently located and affordable.Providing a comfortable and convenient stay for all our guests is always our top priority, and we're delighted that we were able to meet your expectations.We hope to have the opportunity to welcome you back again in the future!

10/10 優異

Brittany

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

10/10 優異

Nicholas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience. Price was great, hotel was clean and nice, and staff were very friendly. They even gave us cookies when we arrived at 2:00am!
於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for choosing to stay with us and for taking the time to share your positive experience. We're delighted to hear that you enjoyed your stay and that our team was able to provide friendly service, even during the late hours of your arrival.We strive to create a welcoming and comfortable environment for all our guests, and it's great to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back again soon!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

10/10 優異

Dan

讚好:職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

8/10 不錯

Christina L

於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for choosing to stay with us and for taking the time to provide your feedback. We're glad to hear that you had an overall positive experience during your stay.If there were any specific areas where we could improve and earn that fifth star from you next time, please feel free to share. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and to exceed your expectations.

10/10 優異

Bagrat

於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

8/10 不錯

Doug

於 2024 年 1 月住了 3 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for choosing to stay with us and for taking the time to provide your feedback. We're glad to hear that you had an overall positive experience during your stay.If there were any specific areas where we could improve and earn that fifth star from you next time, please feel free to share. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and to exceed your expectations.

10/10 優異

Travis

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

10/10 優異

Lucas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
My stay
於 2023 年 12 月住了 2 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

6/10 一般

chris

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Great hotel, rude staff
Impressively clean hotel with horrendously arrogant front desk employee. Sir, when asked about a $50 hold that went unmentioned rather than saying "I've worked for every major hotel chain & I get this question all the time so take it up with your bank because it has nothing to do with me" perhaps you should come up with a better response. I mean, if you get asked all the time about it then it would seem you'd be aware of it & able to just say "we put a hold on your card for whatever, it falls off in 3 days." Its $50 & according to you you're aware of it so how about just making others aware at check in & not being so sneaky about it. They have a right to know. 50 bucks, no biggie. Just acknowledge it. And p.s. NOBODY cares how many "major" hotels you once worked at....nobody.
於 2023 年 12 月住了 3 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the miscommunication regarding the hold on your card. Our aim is always to provide clear and transparent information to our guests, and we regret that we fell short of this during your stay.Rest assured, we take your comments seriously, and we will address this issue with our front desk staff to ensure that all guests receive accurate and courteous responses to their inquiries.We truly value your feedback as it helps us to improve our services and ensure a better experience for future guests. If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to contact us directly.Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back in the future for a more positive experience.

10/10 優異

Chelsie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

10/10 優異

Laura

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean, and very pleasant staff!
於 2023 年 12 月住了 1 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for your kind words! We're thrilled to hear that you found our hotel clean and our staff pleasant. We strive to provide the best possible experience for our guests, and it's wonderful to know that we met your expectations. If you have any suggestions for how we can further improve our services, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

10/10 優異

brian

於 2023 年 12 月住了 3 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you so much for the fantastic rating! We're thrilled to hear that you had a perfect stay with us. Providing excellent service and accommodations is our top priority, and we're glad to see that reflected in your experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another outstanding stay in the future!

8/10 不錯

Gary (Columbus)

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Price is very reasonable. Beds are very comfortable. Breakfast is very good. When we stayed, the main hot breakfast was bacon and scrambled eggs. I travel alot often and the eggs actually tasted like eggs instead of like most hotels the eggs are watered down and are over cooked. The rooms were quite even though are room was next to the elevator, even though we asked not to be put in a room next to one. The kids who always run down the hall out of controlly, " thanks to the parents", was not so loud, unlike some hotels. As far as the bad, the front desk women were not friendly like the staff from 3 years ago. They made us feel like they hated their job and hated people. The bath tub was odd. The tub was narrow and concaved. They use wall flowers everywhere like they're trying to mask something that smells bad. The only thing that i smelled bad was the plug in wall flowers! The rooms didnt smell bad and no cigarette smell:) (yes I know its a non smoking hotel, but those who travel know what I mean.)
於 2023 年 12 月住了 1 晚

8/10 不錯

brian

於 2023 年 12 月住了 5 晚
Andrea Millhouse GM 於 2024年2月29日的回應
Thank you for choosing to stay with us and for taking the time to provide your feedback. We're glad to hear that you had an overall positive experience during your stay.If there were any specific areas where we could improve and earn that fifth star from you next time, please feel free to share. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and to exceed your expectations.

10/10 優異

Dianna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Loved this hotel. It was VERY clean. The breakfast was good and staff was great. The location was close to dining.shopping and attractions. Definitely recommend staying here.
於 2023 年 12 月住了 2 晚

8/10 不錯

Priyashraba (Willowbrook)

於 2023 年 12 月住了 1 晚

10/10 優異

brian

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value
於 2023 年 12 月住了 2 晚

8/10 不錯

brian

商務旅客
讚好:整潔度和設施服務
Good value
於 2023 年 12 月住了 5 晚

10/10 優異

Wendy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay for concert in Wheeling W Virginia
Very clean and comfortable. Easy access from the highway, would definitely stay again
於 2023 年 12 月住了 1 晚

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Rebekah

讚好:整潔度、職員與服務和住宿狀況
Room was clean and the bed very comfortable. Probably the best sleep I’ve gotten on an overnight stop. Will definitely stay here the next time I drive through the area. Very good value for the price.
於 2023 年 11 月住了 1 晚

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

THOMAS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would definitely stay again
Room was clean and comfortable. Plenty of room and all of the amenities were great. Would definitely stay again.
於 2023 年 12 月住了 1 晚

10/10 優異

Ann

讚好:整潔度、職員與服務、設施服務和住宿狀況
The man at the front desk was very nice, even though I got there at midnight! The hotel itself and the room I stayed in were immaculately clean. It was a soft comfortable bed, and the heat worked very well (I was so cold I cranked it).
於 2023 年 11 月住了 1 晚

10/10 優異

Keith

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
clean, convenient to highway and lots of good food options down the road, especially Mexican restaurant was excellent and highly recommended.
於 2023 年 11 月住了 1 晚

10/10 優異

Dan

讚好:整潔度
Great price with a great hot breakfast!
於 2023 年 11 月住了 1 晚