“The guest computer was unusable because no staff knew the password, so the Front Desk had to help me print something while already busy with guests. A five-minute task took nearly thirty minutes.
The next morning there was no hot water and the body wash dispenser was empty. As a Bonvoy member, it was also disappointing not to earn points on a rate that was $30 higher than the walk-in price. Overall, a very disappointing stay”
“The guest computer was unusable because no staff knew the password, so the Front Desk had to help me print something while already busy with guests. A five-minute task took nearly thirty minutes.
The next morning there was no hot water and the body wash dispenser was empty. As a Bonvoy member, it was also disappointing not to earn points on a rate that was $30 higher than the walk-in price. Overall, a very disappointing stay”
brenda