Carpet was covered in stains. We stayed 3 nights and had NO maid service. We had to go to desk twice, once for toilet paper and again for garbage bags because room was not serviced at all. Also had a micro mini fridge( never saw one this small before). The shower head did not have a sprinkle setting, it was just a hole that had the pressure of a pressure washer. View from room was beautiful right across river from the Arch. Got to see it a lot since curtain rod was nonfunctional so you couldn’t close curtains tight.
Tina M
於 2025 年 7 月住了 3 晚
2/10 很差
Joanna
伴侶同遊
2025 年 7 月 23 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The elevatora smelt like marijuana. Our room had hair balls in the room and bathroom. There were notes on rhe inside door of our rooms. The hotel seemed run down.. We will never stay there again!
Joanna
於 2025 年 7 月住了 1 晚
8/10 不錯
Maegan
2025 年 7 月 22 日
讚好:整潔度和職員與服務
Maegan
於 2025 年 7 月住了 1 晚
6/10 一般
Mary
伴侶同遊
2025 年 7 月 21 日
讚好:職員與服務和住宿狀況
The carpet had stains looked like blood
Mary
於 2025 年 7 月住了 1 晚
6/10 一般
Marlicia
伴侶同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
I've stayed here before but it's been a while. It's overdue for an upgrade. Tv was very small, shower head was like a water hose nozzle, there was a bit of mold in the corners of the shower, broken/loose tiles on the bathroom floor, stained carpet, and also used soap in the shower with hair on it.
Marlicia
於 2025 年 7 月住了 1 晚
10/10 優異
Crystal
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Great place for the night and had a free shuttle to the game!
Crystal
於 2025 年 7 月住了 1 晚
8/10 不錯
Dana
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度和設施服務
不滿:職員與服務
We have stayed here before several times, feel that the property is decent, however, the staff when we checked in were not very friendly. It was like I bothered them when I asked a couple questions. Room was clean, but you can see the wear & tear on the room.
Dana
於 2025 年 7 月住了 2 晚
6/10 一般
Brad
2025 年 7 月 20 日
讚好:職員與服務
不滿:整潔度
Rooms need deep cleaning more often and rooms also need renovated. Security is a great bonus.
Brad
於 2025 年 7 月住了 2 晚
6/10 一般
Christina
家人同遊
2025 年 7 月 18 日
不滿:整潔度、設施服務和住宿狀況
lots of trash outside every where and im not just talking about what you put in the dumpsters! watch your back at night! The staff was nice though
Christina
於 2025 年 3 月住了 1 晚
8/10 不錯
Regina
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved the location on the river and the view of the downtown area of the Arch. But the carpet in our room needed to either be cleaned or replaced.
Regina
於 2025 年 7 月住了 3 晚
8/10 不錯
Mark
家人同遊, 商務旅客
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk attendants for both, check in and check out, were kind and courteous. Room was quiet and beds were comfortable.
Mark
於 2025 年 7 月住了 1 晚
8/10 不錯
Karen Elizabeth
2025 年 7 月 17 日
Great view of the river and the arch. Super easy access to the MetroLink train.
Karen Elizabeth
於 2025 年 7 月住了 1 晚
8/10 不錯
Martin (Phoenix)
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The lady who checked me was great and super nice. Free parking is always a plus with security. Across the river from The Gateway Arch
Martin
於 2025 年 7 月住了 1 晚
8/10 不錯
Rob
家人同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Great nights stay. The Hotel staff was friendly and the casino is nice. Good restaurants and options. Clean room with great view!
Rob
於 2025 年 6 月住了 1 晚
6/10 一般
Yadniel
2025 年 7 月 14 日
讚好:整潔度
不滿:設施服務和住宿狀況
In my experience the best part of this hotel is the location wish was perfect for us because is in front of a metro stop great for event in Downtown STL. The property is very old and need a major renovation, room are big with great view to the arch and Downtown skyline. It was clean but bed if pretty hard and there is not much amenities at room and the hotel in general. They dont have breakfast and the nigth rate was pricey
Yadniel
於 2025 年 7 月住了 2 晚
2/10 很差
Yetunde
2025 年 7 月 14 日
讚好:整潔度和住宿狀況
I like that it is close to the train station, which makes my journey within town very easy. The staff is friendly and professional.
Yetunde
於 2025 年 7 月住了 5 晚
10/10 優異
James
家人同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay for cardinals games
James
於 2025 年 7 月住了 1 晚
2/10 很差
Alicia
多人同遊
2025 年 7 月 8 日
不滿:整潔度、設施服務和住宿狀況
Elevator wasn’t working and we were denied use of the stairs. There was no available food in the area we resorted to the vending machine which was over priced and had visible mold inside. Floors had various stains may have been unicorn urine of some sort who knows. Others staying there for the night were loud and obnoxious. Rather lovely stay otherwise.
Alicia
於 2025 年 5 月住了 1 晚
4/10 欠佳
Alex
多人同遊
2025 年 7 月 8 日
不滿:整潔度、設施服務和住宿狀況
The beds were comfortable and newish but the carpet was absolutely disgusting. Stains anll over it and it smelled. Front desk staff in the morning was rude. Will not be staying here again
Alex
於 2025 年 6 月住了 1 晚
10/10 優異
lesley
2025 年 7 月 7 日
讚好:整潔度、職員與服務和住宿狀況
Old area
lesley
於 2025 年 7 月住了 3 晚
8/10 不錯
Jestine
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
No comments
Jestine
於 2025 年 7 月住了 2 晚
6/10 一般
Pauline
伴侶同遊
2025 年 7 月 6 日
讚好:職員與服務
不滿:整潔度和住宿狀況
First time here. The room would benefit from a thorough cleaning and new carpet. We only stayed for one night. The location is convenient, close to the train and ballpark.
Pauline
於 2025 年 6 月住了 1 晚
2/10 很差
Priscille
家人同遊
2025 年 7 月 5 日
不滿:整潔度
If you’re arriving late in the evening, might as well find another hotel because there will be no one in the front desk to check you in.