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弗梅恩山谷酒店的評價

4 out of 5
弗梅恩山谷酒店
Fermain Lane, St. Peter Port, Channel Islands

評價

9.4

完美

10 分評分，優異；76 則評價中有 52 則" "
8 分評分，不錯；76 則評價中有 22 則" "
6 分評分，一般；76 則評價中有 2 則" "
4 分評分，欠佳；76 則評價中有 0 則" "
2 分評分，很差；76 則評價中有 0 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

John

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Carl Chapman 於 2024年4月13日的回應
Dear John,Thank you for your review following your visit to Fermain Valley Hotel, a Hand Picked Hotel.Really pleased that you had a great time and rated our cleanliness, along with our service, extremely high.Look forward to welcoming you back again soonMany ThanksCarl ChapmanGeneral Manager

10/10 優異

CAROL

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a lovely, clean, friendly hotel in a beautiful setting with a stunning view from our room. Food was fabulous, not too far from the airport or St Peter's port .
於 2024 年 3 月住了 3 晚
Carl Chapman 於 2024年4月2日的回應
Dear Carol,Thank you for choosing Fermain Valley Hotel, a Hand Picked Hotel, as your home whilst visiting Guernsey.So pleased that you had a great stay, our housekeeping colleagues our proud of their high standards, and equally, our chefs very much enjoy cooking to a high standard.Hope you will come back again soon when you visit the Island.Many ThanksCarl ChapmanGeneral Manager

10/10 優異

Neil Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay at Fermain Valley hotel. The staff were really friendly and helpful and couldn't do enough for you. We got a free upgrade from the Venue to the main hotel where our room had a balcony. The breakfast was really nice. We also got a free shuttle to and from the airport which was a nice touch.
於 2024 年 3 月住了 7 晚
Carl Chapman 於 2024年3月24日的回應
Dear Neil,Thank you for your review and 5 stars, the team and I greatly appreciate this.Very pleased that you enjoyed our breakfast and shuttled to the airport.We hope to welcome you back again soon to Fermain Valley Hotel, a Hand Picked Hotel.Thank youCarl ChapmanGeneral Manager

10/10 優異

Matthew

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Carl Chapman 於 2024年4月14日的回應
Dear Matthew,Thank you for staying with us at The Fermain Valley Hotel, a Hand Picked Hotel.Greatly appreciate your 5 star reviewing and rating your visit so highly.Many ThanksCarl ChapmanGeneral Manager

10/10 優異

Joseph

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Joseph O’Loughlin
A lovely hotel with everything first class
於 2024 年 1 月住了 1 晚
Carl Chapman 於 2024年4月14日的回應
Dear Joseph,Thank you for staying with us at The Fermain Valley Hotel, a Hand Picked Hotel.Greatly appreciate your 5 star review and your kind comments about our lovely hotel.Many ThanksCarl ChapmanGeneral Manager

6/10 一般

Shane A

於 2023 年 11 月住了 1 晚

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel in a great location for St Peters Port. Staff very friendly can't do enough for you. If ever in Guernsey would defo use again.
於 2023 年 11 月住了 1 晚

10/10 優異

Tom

於 2023 年 10 月住了 2 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel with friendly and effecient staff
I cant fault the hotel for much, if anything. During our stay the heating didnt work and the windows rattled and let in cold air when the wind was strong. The hotel was immaculate and the service and food were excellent. I would definitely recommend this hotel to anyone.
於 2023 年 10 月住了 3 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

8/10 不錯

Mr dennis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
late short break
於 2023 年 9 月住了 5 晚

10/10 優異

Markus

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Hotel in ruhiger Lage - ideal um die Insel zu erkunden. Vorzügliches Frühstück und sehr gutes Abendessen in den Restaurants. Der Pool ist ausreichend groß.
於 2023 年 9 月住了 5 晚

10/10 優異

Stephen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service from this lovely located quality hot
Excellent service from the staff in particular the Restaurant Manager Boris. From the warm welcome to the tasty food, this was a very good stay indeed
於 2023 年 8 月住了 2 晚

10/10 優異

Ian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fun in the islands
The hotel is well situated on the bus routes for easy travel to all parts of Guernsey. The beach along with an excellent cafe is about 400 yards from the hotel either by a path through the hotel garden or a public road just outside the hotel The hotel rooms are excellent with varied views depending on the type of room delected Food is very good and the included breakfasts are excellent
於 2023 年 7 月住了 3 晚
Andy 於 2023年7月22日的回應
Dear Ian,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Thurid í

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastisk
於 2023 年 7 月住了 8 晚
Andy 於 2023年7月22日的回應
Dear Thurid,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Paul Robbie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely place with great views, clean and tidy and good food options. The staff are extremely helpful and friendly, nothing is too much trouble. Few extra loungers/chairs round the pool but easily sorted.
於 2023 年 6 月住了 4 晚
Andy 於 2023年7月22日的回應
Dear Mr Robbie,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. We do share all our feedback with our staff and they will be delighted to know that they helped to make your stay an enjoyable one.Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Antony

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very friendly staff and the food was great
於 2023 年 5 月住了 4 晚
Andy 於 2023年7月22日的回應
Dear Antony,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. We do share all our feedback with our staff and they will be delighted to know that they helped to make your stay an enjoyable one.Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Elizabeth

於 2023 年 5 月住了 6 晚
Andy 於 2023年7月22日的回應
Dear Elizabeth,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Ray smith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Couples week away.
Top class stay in May 23. 5 mins to the beach cafe. Perfect facilities. Lovey room. Had issue with broken phone and room services left door open, but rewarded with ice cold bottle of wine. Best hotel stay for years. Watch out for service charges included at the bar and restaurants not cheap
於 2023 年 5 月住了 7 晚
Andy 於 2023年7月22日的回應
Dear Mr Smith,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Diane

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, just a 5 minute bus ride into the town. Good range of restaurants available and wonderful view.
Andy 於 2023年7月22日的回應
Dear Diane,Thank you for taking time to provide feedback on your recent stay at our hotel. We are very happy that you have enjoyed your time with us. Thank you again for your feedback, and we look forward to welcoming you back to our hotel in the not too distant future.

10/10 優異

Ian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended
Really nice hotel, good location, friendly helpful staff and will definitely return next year
於 2023 年 4 月住了 2 晚

8/10 不錯

Sonia

於 2023 年 1 月住了 1 晚

8/10 不錯

Erika

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
One night stay
Rooms were clean, warm and comfortable. Food was overpriced and poor.
於 2022 年 12 月住了 1 晚

8/10 不錯

shane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

10/10 優異

Daisy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved it
So relaxing and quiet, we will be back!
於 2022 年 10 月住了 1 晚

10/10 優異

Jonathan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay as usual.
Great stay. Have stayed before and never been let down. Lovely room, lovely view. Staff couldn’t be more helpful.
於 2022 年 10 月住了 4 晚

10/10 優異

jenny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

8/10 不錯

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 14 晚

10/10 優異

georgina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚

10/10 優異

Anya

於 2022 年 8 月住了 2 晚

10/10 優異

Christina

讚好：整潔度、住宿狀況和客房舒適度
Generally excellent.
Really enjoyed our stay here. Everything was excellent - just one evening when i thought the cleaning of our room had been rushed. Food in the Boho restaurant really great and all the breakfasts were excellent Wasn't that impressed with our evening meal at the Ocean View restaurant- overcooked and overpriced
於 2022 年 6 月住了 5 晚

10/10 優異

Linda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 4 晚

8/10 不錯

Lucy

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Great Hotel
Family stay for an event, hotel was great location and very accommodating with requests. We didn’t eat in the evening there but had a drink in the Rock Garden and it was great - highly recommend.
於 2022 年 3 月住了 1 晚

10/10 優異

Doreen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really lovely hotel, very friendly staff excellent choice of food. Rockmount bar is great Will return
於 2022 年 3 月住了 2 晚

10/10 優異

Emily

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Short 2 night staycation
Clean and spacious room, a lovely short break! We had the pool to ourselves when we used it, breakfast service was swift and friendly. Dinner in Rock Garden was delicious.
於 2021 年 12 月住了 2 晚

10/10 優異

Valerie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff!
Really lovely staff would make me return to this hotel - gentleman on reception great fun and extremely helpful and lovely man in the restaurant at breakfast - so efficient and nothing too much trouble. Nice (gold) room overlooking sea.
於 2021 年 12 月住了 2 晚

10/10 優異

dr m r

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
lovley hotel with great views and breakfast
lovely hotel with lovely staff especially the very helpful receptioninst! I stayed in such a nice roonm with sea view. Lots of nice liitle touches as well.
於 2021 年 11 月住了 1 晚

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Guernsey gem
The hotel was in a very good location, giving easy access to the coastal paths and St Peters port (be prepared for lots of hills!). The room was excellent, large, clean & well equipped (tea making, safe, TV etc). We also had a partial sea view, which was brilliant. The breakfast choice & quality was excellent. The airport transfer option was good (although this wasn't possible for our departure due to the hotel car being unavailable). The reception & restaurant staff were very attentive & helpful, although there was only one receptionist available to cover the guests checking out (which was busy & time-consuming). Booking the restaurants was a bit hit & miss and we were missed from the reservation lists on two occasions (there either appeared to be some issues with the PC systems being used or things were simply forgotten?). Nonetheless, these were easily dealt with. The pathway between the hotel & Buho restaurant was unlit (although light beacons were present, but not working). Overall, our stay was excellent & this hotel is highly recommended. Guernsey is a fantastic island & coupling a visit with a stay at the Fermaine Hotel will not disappoint.
於 2021 年 9 月住了 4 晚

10/10 優異

Margaret

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
It was a wonderful first visit to Guernsey. The staff at the Fermain Valley Hotel are superb. Professional but also friendly and asked if we enjoyed our day/where had we been. We stayed in the main part of the hotel but parked in the top car park so had the upward slope to conquer each day. However, we would highly recommend the hotels.
於 2021 年 8 月住了 6 晚

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A fine location for a short family stay
One night stay in two rooms for the family at the end of a holiday. Hotel was great, excellent staff wiith good service, superb meal at Buho and lovely small but warm pool area.The double bedroom was spacious, the twin was not. The rooms faced the main road and there was live music from the pub opposite which didn't bother us, but would be a problem for others. Breakfast was fine, although service a little slower than one would expect. Overall, a lovely staff with lovely staff, if somewhat expensive.
於 2021 年 8 月住了 1 晚

10/10 優異

Sally

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Couple from Wales
A lovely hotel with a beautiful setting. We enjoyed walking in the gardens and eating in the different restaurants. However we really enjoyed the different amenities including the hotels own private cinema and pool. The staff were incredibly helpful and kind. Nothing was too much trouble. Would love to stay again.
於 2021 年 8 月住了 10 晚

10/10 優異

Norman

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 8 月住了 2 晚

10/10 優異

Peter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel above one of the best beaches in Guernsey.
於 2021 年 8 月住了 1 晚

10/10 優異

Howard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb Hotel
The hotel was exceptional. All areas were clean and the room was cleaned well every day. The staff were friendly and helpful. The food was excellent, there was plenty of choice for breakfast. The hotel was 25 minute walk from St Peters Port downhill there, but I would advise using the regular bus service to get back. The location was superb, with a short steep walk down to beautiful beach. There was a cafe down there that was excellent too. Car park was small but I would advise dropping luggage off then parking at top of hill in Buho restaurant car park, this is one of the two hotel restaurants. Overall difficult to find any faults, it was a truly super hotel.
Terrace
Reception
View from room
Beach
於 2021 年 8 月住了 6 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2021 年 7 月住了 4 晚

8/10 不錯

Tom

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚

8/10 不錯

Miss E

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A lovely staycation at Fermain Valley Hotel
A lovely stay with much splashing in the pool and some tasty meals at Buho and The Rock Garden. Only gripe is the patchy WiFi!
於 2021 年 3 月住了 1 晚

10/10 優異

Nuno

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚