Our room was only cleaned twice during our 12 day stay...even after we notified Abergn at the desk about this problem...also, the room was very dated, old, and tired, with insufficient amenities. For example, there was no mirror and surface where makeup and hair could be done...the fridge had a broken freezer with no door and 2 inches of frost all over it...the alarm clock always rang at 6 a.m. no matter what time we set it for. Our room had a connecting door to the room next door and we could hear their television through the door. The bed pillows were decrepit...as were the duvets ...not sure if or when they were ever washed...the bathroom was right out of the 1950's...no counter space for toiletries...we ran out of soap, clean towels, kleenex, and toilet paper and had to request these items since there was no cleaning schedule that was followed...even when the 2 room cleanings occurred it seemed as if the sheets weren't changed...they just made the bed...the pool was clean, but most of the only 8 chairs around it were broken...the one table was covered with cigarette burns...the breakfast was passable, although the staff told us that it used to be much better...actually Burger King serves better food...the carpeting in the room was probably the original, judging by the feel of it, and most likely not cleaned very often, if ever...not sure why we were put in a handicapped accessible room...we're not handicapped and didn't request this.