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CasaAlta: Private Sanctuary 的評價

CasaAlta: Private Sanctuary
St. Thomas, VI

評價

7.6

不錯

10 分評分，優異；8 則評價中有 5 則" "
8 分評分，不錯；8 則評價中有 0 則" "
6 分評分，一般；8 則評價中有 1 則" "
4 分評分，欠佳；8 則評價中有 0 則" "
2 分評分，很差；8 則評價中有 2 則" "

7.6/10 

整潔度

評價

2/10 很差

Linda C.

不滿：整潔度
Do not stay here!
We were bumped from our flight and were to arrive a day late. No refund for the missed day. Place was advertised to have a Jeep. No Jeep. Not walking distance to anywhere! You must have a vehicle. Owner said it wasn’t his fault. Offered to get us taxis but they were unreliable. Sometimes didn’t come or waited and waited. We could not come and go as we wanted. Finally on day 4 he got us a truck. But no refund for the inconvenience. I pointed out when we could not arrive so what we had to pay but when he did not provide the advertised Jeep he made no concession. Would never ever stay here again. He did assume any responsibility for failing to keep his end of the bargain . Great view but without a vehicle it’s worthless. Don’t go there!
於 2022 年 3 月住了 6 晚

2/10 很差

Steven B.

不滿：整潔度
Don’t stay here, it’s not worth it.
To say the least, who ever is vacationing DO NOT STAY HERE. For starters, the jeep was not at the residence the entire time I stayed here for vacation. It is imperative to have a vehicle because the location is on a hill. The vehicle is a necessity in St. Thomas! You will over pay for you stay for no reason. Also, the communication between the host is absolutely terrible. The sole reason why people stay here is because of the plus vehicle that comes with the villa but you will be disappointed when you show up and not only did they not inform you that the vehicle was not going to be there but they will make mis-promises to you. Lastly, host will be in your way and won’t respect your privacy. If I could give 0 out of 5 stars I would! Take this with a grain of salt.
於 2022 年 3 月住了 2 晚
VrboOwner 於 2022年5月22日的回應
I don’t live on island so not sure how I would be invading his privacy. This guest also smoked on my property, didn’t charge him a smoking fee. I also reimbursed this guest for taxi rides since the vehicle was not available. I spoke to Steven several times a day so I don’t know how I wasn’t being communicative.

10/10 優異

Lori M K.

讚好：整潔度
AMAZING VIEWS!!!!
This house is just as it apears... spacious, a spiral staircase to the upstairs bedrooms and bath, and absolutely gorgeous views! The house is clean and well kept, a few repairs seem to be in progress, but they are very minor (a broken bathroom tile, not so hot water in the upstairs shower, only cosmetic issues that are of absolutely no concern once you walk out onto the balcony and see that view). It sits WAY up on top of a mountain overlooking Charlotte Amalie, it's peaceful, quiet, comfortable, safe, and clean. The taxi drivers at the Red Hook Ferry didn't know the address, but when I called the host, Michael, he explained where the house is and a driver took us there (the drive is short, straight uphill, and a bit scary). There was an issue with the Jeep not being there for us to use, however Michael and Jacob sent a taxi for us, Moe took us to town, showed us the best restaurants, the market, the bay, shopping areas and then came back and picked us up after we finished shopping. The next day Michael sent the same taxi back to pick us up and we grabbed a rental car to explore the island (again....the drive up can be scary, it's straight up the mountain, but after driving all week in St. John, it was no problem). Michael is reimbursing me the taxi fares. The downstairs neighbor is AWESOME, very sweet and fun. Only saw her when she was coming home or leaving. I highly recommend this house if you want the view of a lifetime and very responsive hosts! Thank you Michael and Jacob!
於 2022 年 3 月住了 2 晚

10/10 優異

dforciea

讚好：整潔度
Place on hill with great views
Great communication. Nice place on top of the hill
於 2022 年 3 月住了 1 晚

6/10 一般

Tom M.

讚好：整潔度
Very difficult property to access. Nightmare experience first few days.
We were promised a pickup from the airport, the use of a jeep, and sold a "luxury" property. No airport pickup came. None of the local taxis knew how to get to the address we were given. No directions were posted on VRBO. Neither the owner nor the co-host picked up the phone when we called. Co-host texted back quickly though. No car was available when we got there. Prior renter had apparently wrecked it. We had no meal since very early that morning and had to beg the co-host to bring us something since none of the taxis would come up into the very steep hills to pick us up. They brought us a car much later on the 2nd day after my wife had already given up and rented another car (which we had to pay for). Myriad things broken or not working in the house. Could go on, but you get the idea. Never had an experience like this with VRBO in many, many years of using them.
於 2022 年 2 月住了 7 晚

10/10 優異

Chris I.

讚好：整潔度
great stay
Clean property with GREAT morning views to enjoy coffee from the deck. Excellent check in experience and access to the Jeep was the cherry on top!
於 2022 年 1 月住了 2 晚

10/10 優異

Gail S.

讚好：整潔度
Christmas at Estate Ross
Our Christmas trip included my husband, 2 sons, 1 girlfriend and me. “Kids” are all in their 30s. Everything from booking to arrival to departure was a breeze. Michael and Jordan responded to every inquiry or question very fast. They arranged for our driver, Mason, to pick us up at the airport. He’s great! The house was just as presented in the listing. The views are amazing. To say it’s high up the hill can’t be overstated. He use of the Jeep was great since nothing is within walking distance. We used the Jeep exploring the beaches and waterfront during the day. Given the vertical climb, narrow roads and hairpin turns, we chose to let Mason do the driving at night when we to restaurants around the island. We went to the beaches, went sailing and snorkeling and took a day trip to St. John. Not a dull moment! Recommended restaurants: French Quarter Bistro, Caribbean Fish Market, Prime, Lanai, and Amalia Cafe. Needless to say, we didn’t use the kitchen very much. Would definitely recommend booking with Michale and Jordan.
於 2021 年 12 月住了 5 晚

10/10 優異

Kerry C.

The View is Absolutely Amazing
My experience with the owner of the home and the host was nothing short of amazing. The home is nestled on a private mountain top with views of downtown and all it's character including the cruise ships ports and the famous Water Front landmark. It's spacious and breath taking with its natural light through big glass windows throughout. The property is located on mountainous terrain but if you're adventurous, it's worth the venture. There is one smart television, not one in every room as promised. No cable so if you have the patience and technical capabilities to find LIVE TV, you'll do great. The kitchen requires some basic items which we shared and I'm certain that it will be in place to accommodate the family who prefer not to eat out every day. Any issues were attended to almost immediately and rectified. I'll post a video of my experience on vipassion on IG. The bonus was the vehicle that was included with the property at no extra cost and the airport transportation for a nominal fee. Overall, it was a great experience. #passionatelyjeweled #passion #vi_passion #vinice #virginislandsnice #vi_passion #vinice #virginislandsnice
於 2021 年 11 月住了 9 晚