Independent Sterling hotels

"This was one of the worst stays in a hotel I’ve ever had. When we got to our room, there was a sticky substance all over the floor. The amount of trash and dirt on the floor was astounding. The toilet seat was completely broken. And the shampoo and conditioner holders were ripped off of the wall and the squirt handle was broken off. Making it hard to use. The bedding had fresh stains on them. And then the final straw was when I was blow drying my hair with the blow dryer provided and the blow dryer blew up with sparks and filled the bathroom with smoke and our room with a scorched smell. I told the front desk and they apologized but seemed disinterested. I will never stay here again. The lack of care about cleanliness and basic maintenance really needs to be addressed."

"The first room had a sink that backed up and coughed up what looked like gravel. It qad damp and mildewey. We were given a new room, which was a significant improvement. Both rooms lacked washcloths and despite having irons, there were no ironing boards. The restaurant and bar were not operating. We could have stayed at a lesser priced hotel with the lack of amenities."

"Even though they were remodeling which you are aware of the staff was excellent and all areas were maintained and very clean. "

"Staff was friendly. Rooms are a little outdated but the elevators had signs about updates coming. Room could have been cleaner (dirty shower, stains on comforter, hairs on bed) "

"Roms cleanish, bed sheets not so. Bath tub painted and paint peeling. Moldy caulking etc.. this is 1/4 of Super 8, branded as Bymount...nuff said. breakfast average.Located in quiet area."

"Breakfast provided. "

"Great. Great."

"The air conditioner was loud at times when it got to a certain point . With having 2 young kids it would wake them up . Other than that is was a good stay"

"Horrible room Conditions! Bodily fluids crusted on the furniture burned out light bulbs missing knobs the tv didn’t work water damage and Ripped up carpet"