搜索斯蒂夫尼奇的家庭旅馆

“Servie not good”

“Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue.”

“No hot water, so couldn't have a shower. Or a warm water wash. They made me pay £10 extra when i got there "Because my original booked room had been given to someone else, so we had to give you a bigger one". Advertised as Bed and Breakfast, but no breakfast available. There was nothing on the property to indicate that it was a hotel, the front door code didn't work and the address they gave me was wrong, so i called at the wrong building when i arrived”

“This property is very tired and in need a full refurbishment. The rooms are small, and the bed (sold as a double), is 3/4 double at best. Positives, great location in relation to Enfield town and train station, the key code entry worked well, with the information / instruction sent in advanced and was well communicated.”