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羅布羅伊酒店的評價

3 out of 5
羅布羅伊酒店
Aberfoyle, Stirling, Scotland

評價

8.0

很好

10 分評分，優異；231 則評價中有 73 則" "
8 分評分，不錯；231 則評價中有 102 則" "
6 分評分，一般；231 則評價中有 42 則" "
4 分評分，欠佳；231 則評價中有 10 則" "
2 分評分，很差；231 則評價中有 4 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Martyn

讚好：整潔度、職員與服務和住宿狀況
Good staff, good food, good parking.
於 2024 年 5 月住了 1 晚

8/10 不錯

James

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a great stay at rob roy hotel, stayed bed and breakfast and had dinner one night which was excellent, perfect portions and great value for money, breakfast good too. Room was good also, had our dog staying too and plenty of room for him
於 2024 年 3 月住了 3 晚

10/10 優異

Geraldine

於 2023 年 6 月住了 1 晚
Karen 於 2023年8月9日的回應
Thank you, glad you enjoyed your stay with us

8/10 不錯

D

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 4 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Karen 於 2023年4月2日的回應
Thank you

10/10 優異

Richard

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service from a great hotel
於 2023 年 2 月住了 1 晚
Karen 於 2023年4月2日的回應
Thank you very much, hope to see you back sometime

8/10 不錯

Ross

於 2023 年 1 月住了 1 晚
Karen 於 2023年2月9日的回應
Thank you

8/10 不錯

Oliver

讚好：職員與服務和住宿狀況
The surroundings and everything was ok. It is a special facility in a remote location. Bit of almost a luxury bunk house. The setting is beautiful and I wonder how planning permission was obtained?
於 2022 年 10 月住了 1 晚
Karen 於 2022年10月14日的回應
Thanks for the review

10/10 優異

Julie

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff couldn’t do enough to ensure our stay was perfect!
於 2022 年 8 月住了 4 晚
Karen 於 2022年9月16日的回應
Thank you. Glad you enjoyed your stay with us

10/10 優異

James

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 1 晚

10/10 優異

George

於 2022 年 7 月住了 1 晚
Karen 於 2022年8月27日的回應
Thank you

4/10 欠佳

Dorothy

家人同遊
讚好：整潔度
Don’t stay here
Place was clean although I thought there was a pool based on the strong smell of the bleach product used for cleaning. I can see the appeal for bus groups but don’t stay here unless you like visiting a seniors care home. Food was terrible.
於 2022 年 7 月住了 1 晚
Karen 於 2022年8月27日的回應
thank you for taking the time to leave a review, im sorry you did not enjoy your stay with us

10/10 優異

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Aberfoyle stay
The Rob Roy hotel on the outskirts of Aberfoyle is an excellent place to stay to explore this beautiful area of Scotland. Parking was available onsite and thehotel ison the A81 road from Glasgow so it is easy to find. The hotel Staff were excellent, especially Karen on reception. Overall excellent value for money.
於 2022 年 7 月住了 1 晚
Ann 於 2022年8月27日的回應
Thank you for the review, we are very lucky to have the staff we do, I will pass on your kind words to themSee you again soon

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy, clean, but thin walls!
Comfortable and clean, but very thin walls. We were awoken at 7am by the neighbors and the people in the hall. Breakfast was fine --something for omnivores, vegetarians, and lactose -free/gluten-free guests. Good location.
於 2022 年 7 月住了 1 晚
Karen 於 2022年8月27日的回應
Thank you for your review

8/10 不錯

E

家人同遊
讚好：整潔度和職員與服務
Nice enough!
Nice enough. Nice surroundings. Clean room & facilities. Friendly staff. Only drawbacks were lack of air con or a fan, in 29° heat it was a struggle to sleep! And the shower was awful! It's a long walk from reception to your room, so if you can't walk far, mention this when booking! 1 mile walk / drive to Aberfoyle, nothing directly next to the hotel but at least that meant there was no noise outside from noisy revellers! It's was very quiet!
Twin room
One of 3 long corridors to our room from reception!
於 2022 年 7 月住了 1 晚
Karen 於 2022年8月27日的回應
Thank you for the review

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚
Karen 於 2022年7月3日的回應
Thank you

10/10 優異

L

於 2022 年 6 月住了 2 晚
Ann 於 2022年6月21日的回應
Thank you for taking the time to post a review. We are delighted that you enjoyed your stay with us and hope to see you again on a return visit

10/10 優異

Josephine

於 2022 年 5 月住了 2 晚
Karen 於 2022年5月20日的回應
:)

10/10 優異

Tracy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely 2 night stay. Twin room, good size. Extremely clean. Definitely newly painted (maybe plastered too). Not a mark anywhere. Room had brand new furniture and beds too. Wouldn’t hesitate to stay there again.
於 2022 年 4 月住了 2 晚
Karen 於 2022年5月1日的回應
Thank you so much for your lovely review, glad you enjoyed your stay with us

8/10 不錯

kirsten

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I enjoyed our stay at this hotel, the beds were lovely and comfortable, very clean rooms and a good size. The breakfast was good with a selection of cereals and hot food, We had one evening meal at the hotel which wasn’t great, found a pub in the village which served lovely evening meals and would definitely recommend
於 2021 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Went out the way for earlier breakfast as our group needed to leave early, even though it was 15 mins it helped a lot . Great service .
於 2021 年 11 月住了 1 晚

10/10 優異

Ross

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚

10/10 優異

CELESTE

Breakfast was good, too bad I only stayed for 1 night.
於 2021 年 10 月住了 1 晚

8/10 不錯

Jim

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2021 年 10 月住了 1 晚

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff friendly and helpful. Room very comfortable and clean. A good base for touring Trossachs area.
於 2021 年 8 月住了 3 晚
Karen 於 2021年9月18日的回應
Thank you

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We went with our dog - we have been a few times really friendly staff and great food. Hotel is in a great location
於 2021 年 7 月住了 3 晚
Karen 於 2021年7月30日的回應
Thank you for the lovely review, glad you enjoyed your stay with us again and we look forward to seeing you back soon

10/10 優異

Mark

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚
Karen 於 2021年7月23日的回應
Thank you

10/10 優異

真實旅客

讚好：職員與服務
I liked everything I found it very homely
於 2021 年 6 月住了 1 晚
Karen 於 2021年7月23日的回應
Thank you, glad you felt at home here

8/10 不錯

Elaine

讚好：整潔度、住宿狀況和客房舒適度
Really helpful staff. Very geared up to guests with dogs. Ours even got a complimentary sausage at breakfast time!
於 2021 年 5 月住了 1 晚
Karen 於 2021年7月23日的回應
thanks, glad you enjoyed the stay

8/10 不錯

Tim (Aberdeen )

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Good view lovely room. Location on Google maps is deceiving
於 2020 年 10 月住了 2 晚
Karen 於 2020年11月4日的回應
Thanks Tim :)

8/10 不錯

BarryBoom (Motherwell)

讚好：職員與服務
have driven by the Rob Roy many times in the past but first time i have stayed and will be back. It is a good location and certainly seems to be friendly and welcoming. Facilities are a little dated and could do with a little modernasation but for the priced paid very much value for money
於 2020 年 10 月住了 1 晚
Karen 於 2020年10月17日的回應
Thank you for the nice review. Glad you enjoyed your recent stay

10/10 優異

Roslyn (North West England )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely reception from a welcoming very helpful lady. Bar and restaurant staff pleasant and helpful
於 2020 年 9 月住了 1 晚
Karen 於 2020年10月4日的回應
Thanks Roslyn, Glad you enjoyed your stay

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast served too late for an early departure.
於 2020 年 2 月住了 2 晚
Karen 於 2020年3月4日的回應
Hi. Sorry breakfast was served to late for you

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Nice and relaxing just what we needed only thing that there was no night entertainment
於 2020 年 2 月住了 2 晚
Karen 於 2020年2月26日的回應
Thank you for taking the time to post a review. Glad you enjoyed your stay with us

8/10 不錯

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable and relaxing stay
於 2020 年 2 月住了 1 晚
ann 於 2020年2月10日的回應
Thank you for taking the time to post your review, we are delighted that you enjoyed your stay with us

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Karen 於 2019年11月13日的回應
thank you

6/10 一般

真實旅客

於 2019 年 10 月住了 1 晚
Karen 於 2019年10月26日的回應
Thanks

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly and the food excellent. Hotel its self could do with an upgrade however you get what you pay for, fully recommend to anyone and will be back
於 2019 年 10 月住了 1 晚
Karen 於 2019年10月26日的回應
Thank you for your review, hope to see you back sometime soon

2/10 很差

Chris

不滿：職員與服務和客房舒適度
Disappointing
Checked Hotel online. Looked at Menu, which was our Anniversary Dinner, we Liked, so we booked Hotel. Went for Dinner only to find out there was a set evening menu, which was not the one online. That seemingly stopped at 6.00pm. I asked if the Chef was prepared to cook a meal we had seen online and it was refused. We had to go elsewhere in the Town and had a fantastic dinner. I had to leave my drink also, as I had to take my car into town. Very disappointing service. No thought for the customer. Wouldnt recommend to anyone, as their website is false information. Very deceptive
於 2019 年 10 月住了 1 晚
Victor 於 2019年10月10日的回應
Dear Chris, I`m sorry that you didn`t enjoyed your stay with us but I do feel that review you gave us is a bit harsh considering what happened. The menu you looked at and downloaded on our website was the ‘Thistle Bar Menu’ and the description above indicates that this menu is only served during the day (‘Light snack and beverages are available during the day in our Thistle Bar Lounge). Below the ‘Thistle Bar Menu’ we do have a sample dinner menu as well which gives you an idea that what kind of menu we`re offering at dinner time which is not a set menu but has different and less options than the bar menu. You`re request to eat from the bar menu at dinner time couldn`t be accommodated simply because we had another 80 guests for dinner at that time. You also mentioned in your review that you had to leave your drink behind because you had to drive your car but you failed to mention that on your return to the hotel the duty manager gave you and your wife complimentary drinks because you couldn`t finish yours beforehand. I always happy to read customer reviews whatever they`re good or bad because I do feel that we can learn from it but on this occasion I don`t think that we could have done anything different to make your stay more satisfying. Best Regards

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Not bad, not great
Restaurant in hotel was very good but hotel could use some updating. Adequate place to stay as far as what is in the area.
於 2019 年 9 月住了 1 晚
Karen 於 2019年10月2日的回應
Thank you for your review

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Real gem in the middle of nowhere - very well organized & a pleasant stay.
於 2019 年 8 月住了 1 晚
Karen 於 2019年8月25日的回應
Thank you for your kind review, glad you enjoyed your stay

8/10 不錯

David

讚好：整潔度、職員與服務和客房舒適度
Good base
Good basic priced hotel comfortable rooms nice breakfast great base for visiting surrounding area
於 2019 年 8 月住了 2 晚
Karen 於 2019年8月14日的回應
Thank you

4/10 欠佳

Jonathan

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Not happy
The hotel is based in a beautiful location. However the place could use a good clean, spider webs everywhere and felt more like a nursing home than a hotel. My partner almost had a severe accident. There was a piece of large broken glass in her drink and she almost mistook it for a piece of ice and drank it. That could of been fatal! Let the bar know. Should never of happened. The beds felt like sleeping on concrete and woke up sore both mornings. And the floors could use renovated, every step was a crack or creak. Only decent thing was the staff they were polite and helpful. Won't be staying again
於 2019 年 7 月住了 2 晚
Karen 於 2019年8月25日的回應
Thank you for your review & I'm sorry you did not enjoy your stay. Apologies over the incident at the bar, this should not have happened & I will pass all this to the management so they can look into it

8/10 不錯

Philip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Great staff. Food was average.
於 2019 年 7 月住了 1 晚
Karen 於 2019年7月24日的回應
Morning. Thank you for the review

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Udemærket hotel, fin service. Ikke luksus, men fint sted at overnatte
於 2019 年 7 月住了 1 晚
Karen 於 2019年7月21日的回應
Thank you for the nice review, glad you enjoyed your stay

6/10 一般

Mary

不滿：整潔度、住宿狀況和客房舒適度
Needs updating
於 2019 年 7 月住了 2 晚
Karen 於 2019年7月14日的回應
Thank you for taking the time to review our hotel

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable Stay
We really enjoyed our stay at the Rob Roy. Location was great for our visit to Loch Lomond and the area. Staff were friendly and helpful. We would definitely visit again and recommend to our friends.
於 2019 年 7 月住了 1 晚
Karen 於 2019年7月11日的回應
Thank you very much for the review, glad you enjoyed your stay