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斯托克頓萬怡酒店的評價

3 out of 5
斯托克頓萬怡酒店
3252 W March Ln, Stockton, CA

評價

8.6

優異

10 分評分，優異；454 則評價中有 248 則" "
8 分評分，不錯；454 則評價中有 130 則" "
6 分評分，一般；454 則評價中有 48 則" "
4 分評分，欠佳；454 則評價中有 14 則" "
2 分評分，很差；454 則評價中有 14 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

Manuel

不滿：整潔度
於 2024 年 4 月住了 1 晚
Isadora H. 於 2024年5月2日的回應
Dear Manuel,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

2/10 很差

Yadira

家人同遊
不滿：設施服務
The rooms are so small The sofa bed are twin sizes The rooms smell like cigarette smoke Expensive and no continental breakfast Bad bad
於 2024 年 4 月住了 1 晚
Isadora H. 於 2024年5月2日的回應
Dear Yadira,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

4/10 欠佳

Tanya

商務旅客
不滿：整潔度、設施服務和住宿狀況
Very disappointing and underwhelming. This hotel is dated and lacks modern amenities. I can’t recall the last time I’ve been in a hotel room without a usb charging port. Furniture is old, dusty and rusty. Would expect this for a low priced room, not for over $200/night.
於 2024 年 4 月住了 1 晚
Isadora H. 於 2024年4月24日的回應
Dear Tanya,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

10/10 優異

Wendy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
In a nice area near amenities
於 2024 年 4 月住了 1 晚
Isadora H. 於 2024年4月17日的回應
Thank you Wendy! We are so glad you enjoyed your stay.

10/10 優異

Damien

讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 4 月住了 2 晚
Isadora H. 於 2024年4月17日的回應
Dear Damien,Thank you for your stay, we hope to see you again soon.

10/10 優異

Mike

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Isadora H. 於 2024年4月12日的回應
Mike,We are glad you enjoyed your stay, see you next visit!Thank you,

10/10 優異

Hilari

於 2024 年 4 月住了 1 晚
Isadora H. 於 2024年5月2日的回應
Dear Hilari,Thank you for staying with us, we hope to see you again soon.

10/10 優異

Kent

於 2024 年 4 月住了 1 晚
Isadora H. 於 2024年4月5日的回應
Dear Kent,Thank you so much for staying with us during your visit to Stockton. We look forward to welcoming you back again soon.

6/10 一般

Shawnna

讚好：職員與服務
Didn't have full length mirror, back patio area was dirty. Room size was good. Bathroom sink area super small.
於 2024 年 3 月住了 1 晚
Isadora H. 於 2024年3月20日的回應
Dear Shawnna,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

10/10 優異

Jennifer

於 2024 年 3 月住了 1 晚
Isadora H. 於 2024年3月20日的回應
Dear Jennifer,Thank you so much for your stay.

6/10 一般

Omar

家人同遊, 親子同遊
不滿：設施服務
I do not like the fact that the hotel does not offer free continental breakfast. We have to purchase breakfast from Starbucks down stairs.
於 2024 年 2 月住了 1 晚
Isadora H. 於 2024年3月9日的回應
Dear Omar,I am so sorry you did not thoroughly enjoy your stay with us. You are correct the Courtyard as a Marriott Brand does not provide a continental breakfast but our sister property the Residence Inn does. Please stay with us at the Residence Inn when you return to the area.Thank you so much for sharing your feedback.

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice property, friendly and helpful staff, large rooms and convenient location.
於 2024 年 2 月住了 1 晚
Isadora H. 於 2024年3月9日的回應
Dear Elizabeth,We are so glad you enjoyed your stay with us. I will make sure to share your feedback with the team. We look forward to welcoming you back again soon.Thank you,

10/10 優異

Cynthia

於 2024 年 2 月住了 1 晚
Isadora H. 於 2024年3月22日的回應
Dear Cynthia,Thank you so much for staying with us. We look forward to welcoming you back again soon.Thank you,

10/10 優異

Benjamin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Professional and courteous staff. Will stay again in the future.
於 2024 年 2 月住了 1 晚
Isadora H. 於 2024年2月17日的回應
Benjamin,We are delighted to hear you enjoyed your stay. We look forward to seeing you again soon.Thank you,

10/10 優異

Patrick (Port Moody)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient
於 2024 年 2 月住了 1 晚
Isadora H. 於 2024年2月17日的回應
Dear Patrick,Thank you for choosing us for your visit to Stockton. We look forward to welcoming you back again.

8/10 不錯

Monte (SALIDA)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2024 年 1 月住了 5 晚
Isadora H. 於 2024年1月31日的回應
Dear Monte,Thank you so much for choosing us for your visit to Stockton. We look forward to welcoming you back again soon. Thank you!

8/10 不錯

Darrell

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel ok. Price a little high.
於 2024 年 1 月住了 1 晚
Isadora H. 於 2024年1月26日的回應
Dear Darrell,Thank you for your stay.

10/10 優異

Beverly (Ahwahnee)

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Isadora H. 於 2024年1月23日的回應
Dear Beverly,We are delighted you enjoyed your stay with us. We look forward to welcoming you back again soon.Thank you,

6/10 一般

Maureen

多人同遊
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Room and bed is very tired. Needs to be redone.
於 2024 年 1 月住了 1 晚
Isadora H. 於 2024年1月17日的回應
Dear Maureen,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,

10/10 優異

Amanda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Home when I'm in Stockton
This is my go-to hotel when I visit family in Stockton. It's in a quieter part of town and feels safe. I prefer rooms on the third floor as they usually have balconies. This time I was on the second floor, which was fine. My only real complaint is that shower pressure is hit and miss and the lighting in the bathroom is just so so. Otherwise, always happy with my Marriot stays. Very nice front desk staff, as well.
於 2023 年 12 月住了 1 晚
Isadora H. 於 2023年12月28日的回應
Dear Amanda,We are so glad to hear you enjoy your stays with us and it is so comforting to know we are your home away from home in Stockton. Thank you so much for sharing your experience and we look forward to welcoming your back again soon.Happy Holidays!

10/10 優異

Russell (Orlando)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Isadora H. 於 2023年12月28日的回應
Dear Russell,Thank you so much for your stay!

8/10 不錯

Oscar

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a Good Stay
It was good. parking spaces too close
於 2023 年 12 月住了 1 晚
Isadora H. 於 2023年12月16日的回應
Dear Oscar,Thank you so much for staying with us. We are glad to hear you enjoyed your stay. Thank you,

8/10 不錯

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Isadora H. 於 2023年12月16日的回應
Thank you Michelle! So glad you enjoyed your stay.

10/10 優異

Robert

於 2023 年 12 月住了 2 晚
Isadora H. 於 2023年12月16日的回應
Dear Robert,We are delighted to know you enjoyed your stay. We look foward to your next visit.Thank you,

10/10 優異

Colleen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Isadora H. 於 2023年12月16日的回應
Dear Colleen,Thank you so much for choosing us for your stay in Stockton. We hope to see you again soon.Thank you,

10/10 優異

Christopher

讚好：整潔度、職員與服務和住宿狀況
Concierge was quick and friendly
於 2023 年 12 月住了 1 晚
Isadora H. 於 2023年12月16日的回應
Dear Christopher,Thank you so much for sharing your experience, so glad the team was helpful and friendly.

6/10 一般

Peter

家人同遊
讚好：職員與服務
不滿：住宿狀況
Power was out when we arrived due to a blown transformer in the area.
於 2023 年 11 月住了 3 晚
Isadora H. 於 2023年11月28日的回應
Dear Peter,We are so very sorry you encountered the power outage at our property. We appreciate your understanding and hope you will stay with us again in the future.Thank you,

6/10 一般

Daniel

讚好：整潔度和客房舒適度
於 2023 年 11 月住了 3 晚
Isadora H. 於 2023年11月14日的回應
Dear Daniel,Thank you for your stay, we look forward to your next visit.

2/10 很差

Anna

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Isadora H. 於 2023年11月14日的回應
Dear Anna,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. Thank you again for taking the time to provide us with valuable feedback. Thank you,

10/10 優異

christopher jay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Coffee shop on property
於 2023 年 10 月住了 1 晚
Isadora H. 於 2023年11月2日的回應
Dear christopher jay,Thank you so much for your stay, we look foward to welcoming you back again soon.Thank you,

8/10 不錯

Jean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was clean and quiet for our weekend stay. The temperature control was not working on auto and we had to run the fan on all the time to keep the room cool. The staff was friendly and helpful.
於 2023 年 10 月住了 2 晚
Isadora H. 於 2023年10月25日的回應
Dear Jean,Thank you for sharing your experience with us. We are so sorry the thermostat was not working properly during your stay. We will make sure to address this concern. We appreciate you taking the time to give us your feedback and we look forward to your next visit.Thank you,

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thank you!!!!
We do a trip to Stockton every year and have been staying here since 1998. We truly appreciate the friendly staff and being able to do early check in. The rooms are clean and the hotel has everything we need to feel at home. Thank you for the added security to make us feel safe.
於 2023 年 10 月住了 1 晚
Isadora H. 於 2023年10月16日的回應
Dear Traveler,Wow! We are so delighted to hear you choose us for your visit to Stockton. We look forward to many more years of seeing you.Thank you,

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Isadora H. 於 2023年10月16日的回應
Dear Traveler,Thank you so much for staying with us.

8/10 不錯

Loeum

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hard to get to the lobby was kind of hidden
於 2023 年 7 月住了 1 晚
Isadora H. 於 2023年10月10日的回應
Dear Loeum,Thank you for sharing you experience with us. We are so sorry you had difficulties finding the lobby, but glad you found us and had an enjoyable stay.Thank you,

10/10 優異

Jairo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Isadora H. 於 2023年10月3日的回應
Dear Jairo,Thank you so much for staying with us. We look forward to welcoming you back again soon.Thank you,

10/10 優異

Michelle

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Isadora H. 於 2023年10月3日的回應
Dear Michelle,We are so glad you enjoyed your stay. We can't wait to see you on your next visit to the area.Thank you,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay and great staff
Nice and quiet .. very clean rooms .. love the area
於 2023 年 9 月住了 1 晚
Isadora H. 於 2023年9月26日的回應
Dear Traveler,Thank you so much for your stay! We look forward to welcoming you back again soon,Thank you,

8/10 不錯

Christian

於 2023 年 9 月住了 1 晚
Isadora H. 於 2023年9月26日的回應
Dear Christian,Thank you for choosing us for your stay in Stockton. We look forward to seeing you again soon.Thank you,

10/10 優異

kenneth

於 2023 年 9 月住了 1 晚
Isadora H. 於 2023年9月22日的回應
Dear Kenneth,We are delighted you enjoyed you stay with us. We look forward to your next visit.Thank you,

6/10 一般

Annie

讚好：整潔度、職員與服務和住宿狀況
Safe location.
於 2023 年 8 月住了 1 晚
Isadora H. 於 2023年8月30日的回應
Dear Annie,Thank you for staying with us. We look forward to your next visit.

8/10 不錯

Anees

讚好：整潔度、職員與服務和住宿狀況
It was a well maintained hotel with friendly staff
於 2023 年 8 月住了 1 晚
Isadora H. 於 2023年8月23日的回應
Dear Anees,We are so glad to hear you enjoyed your stay with us. We appreciate you taking the time to give us your feedback and we look forward to welcoming you back soon.Thank you,

10/10 優異

Rachelle

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great customer service. Pool and hot tub kept up well.
於 2023 年 8 月住了 1 晚
Isadora H. 於 2023年8月22日的回應
Dear Rachelle,Thank you so much for staying with us. We look forward to welcoming you back again soon.

8/10 不錯

Joana

於 2023 年 8 月住了 1 晚
Isadora H. 於 2023年9月22日的回應
Dear Joana,Thank you so much for staying with us!

10/10 優異

Stephanie (Susanville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Needed a place to stay for one night. Comfortable and would have loved to stay longer
於 2023 年 8 月住了 1 晚
Isadora H. 於 2023年8月16日的回應
Dear Stephanie,Thank you so much for choosing us for your stay in Stockton. We look forward to your next visit.Thank you,

8/10 不錯

James Frederick

讚好：整潔度、職員與服務和住宿狀況
Quiet and safe neighborhood. Beautiful landscaping. Many food and shopping options a short drive away. Marriot always seems to do the little things that you miss at other chains. Good value. Skip the bistro, poor service and mediocre food quality.
於 2023 年 8 月住了 2 晚
Isadora H. 於 2023年8月16日的回應
Dear Mr. Frederick,Thank you so much for sharing your experience with us. I am so sorry our Bistro did not meet your needs. I will make sure to address your concerns with our leadership team.Thank you,

10/10 優異

Pamela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Isadora H. 於 2023年8月16日的回應
Thank you so much for staying with us. We look forward to welcoming you back again soon.

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Isadora H. 於 2023年8月8日的回應
Dear Michelle,Thank you so much for your stay, we look forward to your next visit.Thank youm

10/10 優異

Jordan

讚好：整潔度、職員與服務和住宿狀況
Very nice hotel with all the amenities you need for a comfortable stay.
於 2023 年 8 月住了 1 晚
Isadora H. 於 2023年8月8日的回應
Dear Jordan,We are glad to hear you enjoyed your stay with us. Thank you for sharing your experience.

8/10 不錯

Robert

讚好：整潔度和職員與服務
Nice location.....good parking. Carpets in hallways need replacing.
於 2023 年 7 月住了 1 晚
Isadora H. 於 2023年8月4日的回應
Dear Robert,Thank you so much for sharing your experience with us. We are addressing our hallway carpets and looking forward to our upcoming renovation in a few months.We hope to welcome you back again soon.Thank you,

10/10 優異

Juan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
Isadora H. 於 2023年7月26日的回應
Dear Juan,Thank you so much for staying with us, we look forward to welcoming you back again soon.Thank you!