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拉斯洛普南斯托克頓智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
拉斯洛普南斯托克頓智選假日套房酒店 (IHG 旗下酒店)
15688 S Harlan Rd, Lathrop, CA

評價

8.4

很好

10 分評分，優異；703 則評價中有 375 則" "
8 分評分，不錯；703 則評價中有 186 則" "
6 分評分，一般；703 則評價中有 67 則" "
4 分評分，欠佳；703 則評價中有 38 則" "
2 分評分，很差；703 則評價中有 37 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Joseph

於 2024 年 5 月住了 1 晚
Scottie 於 2024年5月22日的回應
Dear Joseph,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 不錯

renee

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a pleasure. This is our half way spot for our road trips to San Diego!
於 2024 年 3 月住了 1 晚
Liz 於 2024年5月20日的回應
Hi Renee,Thank you for taking the time to share your comments with us, and thank you for choosing to stay with us every time you go down to San Diego. We appreciate the high rating and look forward to welcoming you back soon!

10/10 優異

Mariah

讚好：整潔度、職員與服務和住宿狀況
It was an amazing stay
於 2024 年 5 月住了 1 晚
Liz 於 2024年5月20日的回應
Dear Mariah, thank you for taking the time to leave us a review. We are so glad to hear you had an amazing stay. We appreciate the high rating and would love to serve you again in the future.

8/10 不錯

Crystal

家人同遊
讚好：整潔度、職員與服務和住宿狀況
A very clean hotel
於 2024 年 5 月住了 2 晚
Liz 於 2024年5月13日的回應
Dear Crystal,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Carlos

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, room was clean and accommodating, good indoor pool/hot tub, awesome breakfast, what more needs to be said 👍
於 2024 年 5 月住了 2 晚
Scottie 於 2024年5月11日的回應
Hi Carlos, Thank you for taking the time to leave us a review. We love hearing you had a great experience with us and, hope to serve you again in the future.

6/10 一般

Charles (Oregon City)

家人同遊
Just OK. Right off freeway.
於 2024 年 3 月住了 1 晚
Liz 於 2024年5月20日的回應
Hello Charles,Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 優異

RICHARD

於 2024 年 3 月住了 5 晚
Scottie 於 2024年5月3日的回應
Dear Richard,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 優異

Jamel

於 2024 年 4 月住了 1 晚
Scottie 於 2024年4月28日的回應
Dear Jamel,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 優異

Blanca

於 2024 年 2 月住了 1 晚
Steven V. 於 2024年4月9日的回應
Dear Blanca,Thank you for taking the time to tell us about your experience at Holiday Inn Express LATHROP.We appreciate your stay with us.Please know that your feedback is extremely valuable to us and feedbacks like yours makes our day. We appreciate the (10- Star rating), it’s much appreciated.Again, thank you for choosing Holiday Inn Express,Lathrop , please contact me directly at 209.373.2700Sincerely,Holiday Inn Express Lathrop

10/10 優異

Luz

家人同遊
讚好：設施服務
Customer service and cleanest.
於 2024 年 3 月住了 1 晚
Scottie 於 2024年3月22日的回應
Dear Luz,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 優異

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best food choices
This hotel had the best spread of deliciousness at breakfast, including regular yogurt without additives, a new pancake machine and a delightful helpful woman working the buffet. The room was fine, except for too little light, and only one chair.
於 2024 年 2 月住了 1 晚
Liz 於 2024年2月22日的回應
Dear Mary, Thank you for taking the time to leave us a review. We appreciate the high rating and are glad to hear you enjoyed our breakfast options. We hope you give us a chance to serve you again in the future

10/10 優異

Sarah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Patty 於 2024年2月18日的回應
Dear Sarah,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 優異

Leslie

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really liked how clean it was and the free breakfast option downstairs!
於 2024 年 1 月住了 1 晚
Liz 於 2024年2月18日的回應
Dear Leslie,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 優異

Anita

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect for our one night stay. Great breakfast and kind helpful staff.
於 2024 年 1 月住了 1 晚
Liz 於 2024年1月23日的回應
Dear Anita,Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We appreciate the high rating and would love to serve you again in the near future.

10/10 優異

Francisco

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Liz 於 2024年1月23日的回應
Dear Francisco,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 優異

Neisha

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Liz 於 2024年1月23日的回應
Dear Neisha, Thank you for leaving us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 優異

MARIA

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really love the staff, all friendly and location easy to move out places
Maria L 於 2024年2月8日的回應
Dear MariaThank you for taking the time to tell us about your experience at Holiday Inn Express LATHROP.

10/10 優異

Chao

於 2023 年 12 月住了 1 晚
Liz 於 2024年1月23日的回應
Dear Chao,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

2/10 很差

Nicole Diaz

家人同遊
不滿：整潔度、設施服務和住宿狀況
Apon arrival a party was being held on the lounge at 10 pm at night blasting music up through my room on top of the party. Get to room and the curtains won’t close so in the morning I don’t get any sleep due to the amount of light and then find out their is another persons food still in the cupboard half eaten still sitting on a plate. When brought up to customer service they refuse any reimbursement stating I have to be a member to be given compensation
於 2023 年 12 月住了 1 晚
Steven V. 於 2023年12月24日的回應
Dear Nicole Diaz,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I’m sorry to hear about the noise complaint, but I really appreciate you bringing this to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express, please contact me directly at 209.373.2700 or hixlathropreservations@lotusmgmtinc.comSincerely,Steven V. and the Holiday inn Express teamhixlathropreservations@lotusmgmtinc.com

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Litzy 於 2023年12月18日的回應
Dear Robert ,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 優異

Tessy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Maria L 於 2023年12月12日的回應
Thank you for choosing Holiday Inn Express and Suites in Lathrop.

10/10 優異

Jarnail

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This is very nice location, very clean and staff is very friendly.
於 2023 年 11 月住了 3 晚
Litzy 於 2023年11月30日的回應
Dear Jarnail,Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We appreciate the high rating and would love to serve you again in the near future.

6/10 一般

Abby

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
We always stay here when visiting family, however this time our bathroom door did not close properly, the pool which is usually relaxing was filled with at least 50 kids without supervision. While trying to sleep kids were running up & down the hallways banging on the walls more than likely again without supervision. We called the front desk and thankfully the noise was stopped within minutes. At 2:23 am the entire cover of the air/heater fell off, it was difficult to sleep after that. When the manager at the front desk was told about the issues while checking out we were told we would be given additional points to our IGH account for the inconvenience but did never did it. I don’t think we will be returning.
於 2023 年 11 月住了 1 晚
Admin 於 2023年11月27日的回應
Dear Abby, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I really appreciate you bringing this to our attention. Again, thank you for choosing Holiday Inn Express.

10/10 優異

Shanee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, Comfortable and Quiet
Receptionist were very polite and friendly. Night was quiet even being close to the freeway. Room was comfortable size and very clean. House service daily so it was nice to get fresh clean towels daily. Beds where comfortable. Indoor pool was clean very much enjoyed it while it was raining, did not have have that trapped inside chlorine smell either. I was quiet surprise for a off the freeway exit hotel it held a high standard. The employees need to be recognized there.
於 2023 年 11 月住了 2 晚
Scottie 於 2023年11月21日的回應
Hello Shanee, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 優異

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Scottie 於 2023年11月14日的回應
Hello Matthew, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

8/10 不錯

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Scottie 於 2023年11月13日的回應
Hello Joseph, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 優異

Andrea

於 2023 年 11 月住了 1 晚
Litzy 於 2023年11月7日的回應
Hello Andrea, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 優異

Keiana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Scottie 於 2023年11月1日的回應
Dear Keiana, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

MIRNA

於 2023 年 10 月住了 3 晚
Litzy 於 2023年10月30日的回應
Dear MIRNA, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Dwight

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice accomadations
於 2023 年 10 月住了 1 晚
Scottie 於 2023年10月28日的回應
Dear Dwight, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Vicky

家人同遊
讚好：整潔度、設施服務和住宿狀況
Our room was very nice and comfortable. A great nights rest along the drive.
於 2023 年 10 月住了 1 晚
Scottie 於 2023年10月24日的回應
Dear Vicky, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Wayne

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Simple checkin process, and staff was great.
於 2023 年 10 月住了 1 晚
Scottie 於 2023年10月24日的回應
Dear Wayne, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 不錯

veronica

讚好：整潔度和職員與服務
Need more parking
於 2023 年 10 月住了 1 晚
Admin 於 2023年10月21日的回應
Dear Veronica, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 不錯

Cynthia (Modesto)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As always, i get the best sleep at Holiday Inn. This hotel didn’t disappoint. Pillows, mattress, and sheets are simply the best. And who doest love a free meal in the morning?
於 2023 年 10 月住了 2 晚
Litzy 於 2023年10月20日的回應
Dear Cynthia, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Juan

於 2023 年 10 月住了 3 晚
Litzy 於 2023年11月5日的回應
Dear Juan, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Jesus

多人同遊
讚好：設施服務
Muy bien me hubiera gustado que el cuarto tubiera mas camas o sillones Ya que somos4 persinas camas
於 2023 年 10 月住了 2 晚
Admin 於 2023年10月15日的回應
Dear Jesus, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Tom

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved every thing!Thanks!Would stay again!
於 2023 年 10 月住了 1 晚
Scottie 於 2023年10月10日的回應
Dear Tom, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

Leandro

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Litzy 於 2023年10月10日的回應
Dear Leandro, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

4/10 欠佳

Kristine

家人同遊
讚好：整潔度
不滿：客房舒適度
Water Won't Stay in the Shower
I've stayed her numerous times. The particular room I got this visit had a terrible shower situation. Specifically, the water spilled all the way into the bathroom due to poor engineering of the ADA accessible shower. It was a wet mess. Room 115.
於 2023 年 10 月住了 1 晚
Kenia V 於 2023年10月9日的回應
Dear Kristine,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.I’m sorry to hear regarding the ADA accessible shower situation, but I really appreciate you bringing this to our attention. Again, thank you for choosing Holiday Inn Express. Sincerely,Kenia V.

10/10 優異

William

於 2023 年 9 月住了 1 晚
Scottie 於 2023年10月24日的回應
Dear William, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 不錯

Jenna

於 2023 年 9 月住了 1 晚
Admin 於 2023年10月1日的回應
Dear Jenna, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

2/10 很差

Schnell

於 2023 年 9 月住了 1 晚
Litzy 於 2023年9月27日的回應
Hi Schnell, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 優異

tracy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 4 晚
Holiday Inn Express Team 於 2023年9月7日的回應
Dear Tracy, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

6/10 一般

Matt

讚好：職員與服務
.
於 2023 年 9 月住了 1 晚
Admin 於 2023年9月4日的回應
Dear Matt,Thank you for taking the time to tell us about your experience at Holiday Inn Express in LATHROP. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express, we hope you will give us another chance to serve you again in the future.

10/10 優異

Dennis

讚好：整潔度、職員與服務和住宿狀況
Nice room, friendly staff.
於 2023 年 9 月住了 1 晚
Holiday Inn Express Team 於 2023年9月11日的回應
Dear Dennis, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great overnight stay
Great Hotel for an overnight stay. Spacious bedroom, clean, friendly staff.
於 2023 年 8 月住了 1 晚
Admin 於 2023年9月1日的回應
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Holiday Inn Express in Lathrop.Please know that your feedback is extremely valuable to us, we use feedback such as yours to continuously make changes to our brand to improve the guest experience.Again thank your for your review, we appreciate the high rating.

10/10 優異

Angela

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Scottie 於 2023年8月30日的回應
Dear Angela, Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Absolutely best we have found in the area. Very clean and comfortable. Breakfast was excellent. Will be back when visiting family again.
於 2023 年 8 月住了 1 晚
Holiday Inn Express Team 於 2023年8月28日的回應
Dear John, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

2/10 很差

Eliexser

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
My girlfriend and I booked room with jacuzzi as pictured online and when we checked in room we found a tiny bathtub. Spoke to receptionist about this and hotel wanted $60 to upgrade . Very disappointed with misleading information on internet .
於 2023 年 8 月住了 1 晚
Admin 於 2023年8月26日的回應
Hi Eliexser, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 一般

Yanet

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo estuvo muy bien la limpieza , la comida las personas muy amables gracias por su servicio
於 2023 年 8 月住了 1 晚
Maria L 於 2023年8月25日的回應
Hola, Grasias por tomarte el tiempo de darnos tu opinion, estamos contentos de que aigas disfrutado de el servicio y el lugar.