Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
What's nearby
Waterworld - 2 min walk - 0.2 km
The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
Regent Theatre - 18 min walk - 1.5 km
Victoria Hall - 20 min walk - 1.7 km
Staffordshire University - 2 min drive - 2.4 km
Getting around
Stoke-On-Trent Station - 7 min drive
Manchester Airport (MAN) - 44 min drive
Restaurants
Brindley Farm - Dining & Carvery - 10 min walk
M&S Café - 4 min drive
Nando's - 8 min walk
Toby Carvery - 6 min walk
Burger King - 11 min walk
About this property
DoubleTree by Hilton Stoke on Trent
Upscale hotel near a train station
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also enjoy perks such as:
An indoor pool with sunloungers
Full breakfast (surcharge), self-parking (surcharge) and express check-out
Express check-in, a front desk safe and luggage storage
A 24-hour front desk, a banquet hall and smoke-free property
Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 147 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Indoor pool
Sauna
Steam room
Family friendly
Indoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Pool loungers
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
100% renewable energy
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day
Payment types at the property
Important information
Optional extras
Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
Self-parking fee: GBP 5.00 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
We should mention
Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent City Centre Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Frequently asked questions
Does DoubleTree by Hilton Stoke on Trent have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 8:00 PM.
How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?
As of 25 Jul 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 17 Aug 2025 start from HK$750.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is DoubleTree by Hilton Stoke on Trent pet-friendly?
No, only service animals are welcome at the property.
How much is parking at DoubleTree by Hilton Stoke on Trent?
Self-parking is available for GBP 5.00 per day.
What time is check-in at DoubleTree by Hilton Stoke on Trent?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at DoubleTree by Hilton Stoke on Trent?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is DoubleTree by Hilton Stoke on Trent located?
Situated in Stoke-on-Trent, this hotel is within 1 mile (2 km) of Waterworld, The Potteries Museum and Art Gallery and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mile (2 km).
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DoubleTree by Hilton Stoke on Trent Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk.
Lovely clean room and great service from staff. Would definitely stay again.
Great grounds/location for our visit biggest let down was the fact there as no AC my self and my family barely slept as it was too warm, there was never any one on the reception desk and i went past a number of times
Fantastic place to stay
We went as a family with children 11 and 14 who enjoyed the pool after a long day at Alton Towers
The only down fall or negative point would be the toilet roll in the rooms were awful and cheap that needs looking into. Otherwise a fantastic stay and I’ll be staying again sometime.
Friendly staff, lovely room but no air conditioning
Jane
Stayed 1 night in Jun 2025
4/10 Poor
David
13 Jul 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air conditioning in the room, the room was far too hot meaning it was not suitable for getting young kids to sleep - pretty stressful stay 😞
Staff were very helpful and friendly, especially the team at Josiah's Brasserie.
Sofa beds in the family room were not particularly great for older children. If we were to return we would elect for interconnecting rooms instead of a family room.
Staff were top notch from the housekeeping to reception and restaurant teams! Great location for waterpark and local shops. Most importantly the stay starts off with the best cookies I’ve ever tasted and I’m a self proclaimed home baker, Rooms were spacious and queen size beds were American sized so definitely larger than the standard uk queen/double bed . Meticulous turn down service and lovely toiletries . Definitely love this chain of hotels !
Shame about the check in as was not a warm welcome even with the warm cookies which were very good. The hotel was clean and spacious bedroom but all getting a bit dated. Would stay again though if in the area.
Really nice hotel, large bar and dining area with plenty of seating. Car parking plenty as well. Staff were polite and friendly.
Pool area was nice, with steam room and sauna. Free padlock for the lockers from the pool reception.
Food was really nice and plenty full, portions sizes were good even the kids meals. Breakfast was nice with food variety.
Rooms were spacious and beds comfortable, bathroom on the small side but ok.
The only issues we had was the cleanliness of the cutlery, there was still residue of food on the folks and knifes and had to ask staff to change our cutlery, this was also noted withing the cutlery tub at breakfast. Overall good experience.