Stoneboro hotels from HK$374

"We booked this hotel because we were attending a basketball tournament. Upon arrival we were not notified that there was no hot water for the entire hotel. We did not realize until we returned from the tournament to shower. I then went to the front desk for more information where i was told the manager was unavailable, there was no estimated resolution and they could not do anything for us. They also mentioned they had received multiple complaints from other guest but still did not inform anyone of the issue. I was told someone from the hotel would reach out to me within 1 week. I still have not heard back from anyone nor has any type of refund or resolution been offered. I booked my stay with 3 children and we did not have hit water for the entire duration of our stay. This hotel was booked for the convenience of location to our tournament and the assumption that BASIC amenities would be provided. Appalled by how the situation was handled. Absolutely would not recommend! "

"Clean, quiet, easy check-in."

"The hotel staff is great but the rooms were dated and sheets spotted"

"Comfy bed. Quiet. Decent breakfast. Close to a really good restaurant."

"Nice suite kitchen was equipped with basic utensils but we had no need for it. Bed maytress older but very comfortable "

"The service was good. The bed was comfy. The TV remote did not work with hdmi though when tried to plug in Roku/fire stick. The WiFi wouldn't hook up either. It was fine to spend one night. "

"Everything was as advertised "

"The staff and owner were AMAZING over and beyond in service, kindness and helpfulness. Will definitely stay again without question. "

"The pool can’t be used and that was not advertised. The room was dusty and looked like it had not been used for months. The room was cold all night, even though I had the thermostat set at 71. The shower was great great water pressure. "