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卡拉德酒店的評價

3 out of 5
卡拉德酒店
11 James Street, Isle Lewis, Stornoway, Scotland

評價

8.2

很好

10 分評分，優異；213 則評價中有 82 則" "
8 分評分，不錯；213 則評價中有 74 則" "
6 分評分，一般；213 則評價中有 39 則" "
4 分評分，欠佳；213 則評價中有 14 則" "
2 分評分，很差；213 則評價中有 4 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

Connor

於 2024 年 5 月住了 1 晚

6/10 一般

Jennifer

多人同遊
the beds were extremely uncomfortable almost seemed like you were in a waterbed. place needs updating, breakfast was ok
於 2024 年 4 月住了 1 晚

10/10 優異

April

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff was super helpful and kind, rooms were clean and comfortable, especially the room with disability access. Restaurant was good, had breakfast and lunch, satisfying. Easy to walk into downtown Stornaway- just a couple blocks. Also a short 5 minute walk to ferry terminal- we pulled our luggage with no trouble. Very comfortable.
於 2024 年 4 月住了 2 晚

6/10 一般

Imogen

讚好：整潔度
不滿：設施服務和住宿狀況
Room and bathroom were fine but could hear a lot of noise and felt very overlooked by rooms opposite. also junk area below when looking out of window which wasn't nice.
於 2024 年 4 月住了 2 晚

10/10 優異

Artur

商務旅客
讚好：住宿狀況
於 2024 年 2 月住了 1 晚

2/10 很差

Derek

讚好：整潔度、職員與服務和住宿狀況
The heating was not working properly and the room was freezing. Complained to reception and was told they had two heaters ,but unfortunately they had been given to other guests. Offered to send up some blankets to wrap ourselves up with. Not very good.
於 2023 年 12 月住了 1 晚

10/10 優異

Colin

於 2023 年 12 月住了 2 晚

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

William

於 2023 年 11 月住了 2 晚

8/10 不錯

Martin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy to return
Very nice comfortable stay. Room was clean and food good.
於 2023 年 11 月住了 2 晚

8/10 不錯

Amanda

於 2023 年 11 月住了 1 晚

10/10 優異

Colin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

6/10 一般

Gavin

讚好：整潔度和職員與服務
不滿：住宿狀況
Couldn’t see out of the central window pane.
於 2023 年 9 月住了 2 晚

6/10 一般

Keith

讚好：整潔度和客房舒適度
Great food, so so accommodation and service.
Maybe I made a mistake but I thought I'd booked a double room with a double bed. We got an accessible room with twin beds and a disabled persons bathroom! However the beds were comfortable and the room was clean, tidy and warm. The food on offer was very good, with a massive choice at breakfast, and the evening restaurant also provided either an al a carte menu or carvery/buffet style hot food. The staff were a mixed bag. One gentleman was very friendly and we chatted for some time about Lewis and local attractions etc. Others were perhaps too busy and we had to ask for a few things like milk for our tea, juice glasses, salt and pepper etc. On site parking was very good. Overall we enjoyed our stay despite the shortcomings.
於 2023 年 9 月住了 2 晚

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Robin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was so handy to he ferry and shops.
於 2023 年 9 月住了 2 晚

8/10 不錯

Catherine

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Well located easy walk to centre and free parking Modern hotel dining and bar a bit characterless but perfectly functional Would say here again
於 2023 年 9 月住了 3 晚

10/10 優異

steven

於 2023 年 9 月住了 1 晚

10/10 優異

Tim

於 2023 年 8 月住了 1 晚

10/10 優異

Ali

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and friendly place i will definitely be back
於 2023 年 8 月住了 1 晚

8/10 不錯

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was nice. Staff was very accommodating. Wasn't aware it was a handicap room.... Floor flooded from the shower and the shower head would not stay up high, kept sliding down... Had to keep pushing it up... Great location
於 2023 年 8 月住了 1 晚
Roz 於 2023年8月5日的回應
Good Morning, and thank you for your review - the issues that you have raised with the bathroom have been passed on to our maintenance team to be resolved.We are pleased that apart from this issue that everything was good for you.Kind regards from the Reception team

8/10 不錯

Kathleen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Over for Hebcelt Festival, handy location
於 2023 年 7 月住了 1 晚

8/10 不錯

Stephen

於 2023 年 7 月住了 1 晚

6/10 一般

Katie

家人同遊
於 2023 年 7 月住了 1 晚

10/10 優異

Jayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great central hotel
This is a 3 star hotel but it has a fabulous restaurant. Lovely friendly staff. And great service. I stayed 3 nights in June 2023. Had a lovely double room. Buffet breakfast was good. Bar area is small but well stocked.
於 2023 年 6 月住了 3 晚

4/10 欠佳

Christopher

不滿：整潔度和住宿狀況
Past it's best
On a 2 night stay, they put me in a room without a window. I don't ever remember a room without a window. They moved me the next day but the second room was more tired than the first. The breakfast was OK but felt a bit like a canteen. Good parking area but overall very dissapointed.
於 2023 年 6 月住了 2 晚

10/10 優異

Alastair

於 2023 年 6 月住了 1 晚

6/10 一般

Lesley

伴侶同遊
讚好：整潔度和住宿狀況
The property is conveniently situated for the ferry.
於 2023 年 6 月住了 1 晚

10/10 優異

Colin

於 2023 年 6 月住了 2 晚

10/10 優異

Lara

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient
Our room was nice and the staff was very friendly. The restaurant was great for breakfast but dinner was lacking in flavor. And the best part of this place is that it has an elevator!
於 2023 年 6 月住了 2 晚

8/10 不錯

Francis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚

6/10 一般

John

Stayed in the skylight single rooms which were OK but could be made better for a small amount of investment. Clean the skylight top, fit perpex near the top of the "chimney" to diffuse the light/give more noise insulation. Put a blackout blind across the bottom. It'd be an interesting experience for tourists who want to experience summer daylight hours without direct sunlight hitting the window.
於 2023 年 5 月住了 3 晚

8/10 不錯

Tommi

於 2023 年 5 月住了 1 晚

8/10 不錯

Charles

於 2023 年 5 月住了 1 晚

10/10 優異

mike

商務旅客
讚好：整潔度和職員與服務
Basic hotel, warm and clean though with very helpful staff. The lady at check in could not have been more helpful - thank you. (Checked in around 1600 on 29 May)
於 2023 年 4 月住了 1 晚

10/10 優異

Haley

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved the room we stayed in. The staff were very friendly. The restaurant on site was wonderful as well.
於 2023 年 4 月住了 1 晚

10/10 優異

Iain

於 2023 年 4 月住了 3 晚

10/10 優異

Juliet

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very kind and went out of their way to be helpful, the food was very good and the room was nice, big and very clean. Lewis is a great island to explore and all its inhabitants were very friendly.
於 2023 年 3 月住了 3 晚

10/10 優異

Desiree

讚好：整潔度、職員與服務、設施服務和住宿狀況
I spent one night while visiting to see Callanish. A quick walk from the ferry with plenty of parking. Very clean and quiet. The breakfast and dinner at Eleven are very good! I even came back down 90min after I had dinner to get a slice of cake to take back to my room and they were super helpful.
於 2022 年 11 月住了 1 晚
Aimee 於 2023年1月10日的回應
Thank you for your lovely review, we are so pleased to hear you enjoyed your stay and hope to welcome you back to The Caladh Inn, in future.

10/10 優異

Alistair

於 2022 年 10 月住了 1 晚

10/10 優異

Laurence

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 das in September
Welcome excellent. Staff in all areas well informed and confident. Uncomfortable bed 1 st night and were upgraded without question. The rooms were immaculate and bar area did friendly even for meals.
於 2022 年 9 月住了 2 晚

10/10 優異

Pamela

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very welcoming & helped. It is reasonably priced, very close to the Ferry & conveniently located for special site visits.
於 2022 年 9 月住了 1 晚

8/10 不錯

D

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Caladh Inn
Very friendly staff yet still professional. Great choice of food and drink. Ideally placed to see the sights
於 2022 年 9 月住了 2 晚

10/10 優異

Anastazia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large rooms and great breakfast. Enjoyed the skylight and how much space we had in a double room. If ever in Stornaway again we will definitely be back.
於 2022 年 9 月住了 1 晚

8/10 不錯

Mark

於 2022 年 9 月住了 1 晚

6/10 一般

Mark

於 2022 年 8 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed having a window to cool the room.
於 2022 年 8 月住了 1 晚

8/10 不錯

John

於 2022 年 8 月住了 3 晚

8/10 不錯

Reginald

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Value
Small but reasonably appointed room which was comfortable, clean and very suitable for my stay and, in today's economic conditions, seemed good value.
於 2022 年 8 月住了 3 晚

8/10 不錯

Gary

商務旅客
讚好：整潔度
於 2022 年 8 月住了 1 晚