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石少女酒店的評價

3.5 out of 5
石少女酒店
123 Church Street, Stratford, ON

評價

8.8

優異

10 分評分，優異；507 則評價中有 298 則" "
8 分評分，不錯；507 則評價中有 130 則" "
6 分評分，一般；507 則評價中有 39 則" "
4 分評分，欠佳；507 則評價中有 28 則" "
2 分評分，很差；507 則評價中有 12 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Saranjit

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況

8/10 不錯

Dean

讚好：整潔度、職員與服務和住宿狀況
The property was fine. I think the price should have been reduced as no breakfast was offered at this band b
於 2023 年 11 月住了 1 晚

4/10 欠佳

paul

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Overpriced for what was there.The owner was virtually absent. The room needed quite a bit of tlc. Will not return or recommend.
於 2023 年 11 月住了 1 晚
Marshall 於 2024年4月27日的回應
Hi Paul, We sincerely apologize for your experience. This year we have a new manager who is committed to providing excellent stays for each guest. We hope you can have a great experience with us in the future.Thanks, Marshall

10/10 優異

Glenn

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place in Stratford. Close to theatres and all the restaurants. Historic and beautiful house with accommodating hosts. Definitely recommend !
於 2023 年 10 月住了 2 晚

10/10 優異

Sergey

於 2023 年 10 月住了 1 晚

10/10 優異

Sherry

於 2023 年 10 月住了 1 晚

10/10 優異

Theresa

讚好：整潔度、職員與服務和住宿狀況
The owner was very friendly. Location was excellent. Walking distance to restaurants, shopping and theaters
於 2023 年 10 月住了 1 晚

8/10 不錯

Joanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy walking distance to the Avon Theatre and downtown. Lovely property and rooms. It is an older building so a little noisy. Can hear other guests walking around, plumbing, etc. With that said, would stay again.
於 2023 年 10 月住了 1 晚

6/10 一般

Esther

於 2023 年 10 月住了 1 晚

8/10 不錯

Maria

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Jennifer

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We couldn't be more pleased with our stay. Staff was gracious and friendly, our room was clean and comfortable. We were able to walk to shops and dining and the theatre. The Stone Maiden has tremendous warmth and character, I would stay there again in a heartbeat.
於 2023 年 10 月住了 1 晚

6/10 一般

JOHN

伴侶同遊
讚好：整潔度
不滿：職員與服務
I liked the location and convenience to the theatre and downtown areas. Definitely a rather relaxed location. I never met the host until the last day at least I assumed he was the host/owner. Some difficulty sleeping because of external noise both outside and from other rooms.
於 2023 年 9 月住了 3 晚
Marshall 於 2024年4月27日的回應
Hi John, Thanks for the review. This year we have a new manager who will be present to ensure a great stay. We hope to see you in the future!Thanks, Marshall

10/10 優異

Abbey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely Wonderful!
I can't wait to go back to Stone Maiden--it is an absolute gem in terms of proximity and price to all the great stuff in Stratford! Unfortunately, it was raining during our stay so we didn't take advantage of the short walk to the Festival Theater, but it is very doable and would be a lovely walk. We stayed in the Penthouse, which I am so looking forward to staying in again! It was quiet and cozy, with the rain pattering lightly on the skylights, I slept like a baby, which is unusual for me in B&Bs or hotels. My son loved the enormous bathtub and we are both in love with Marley (hostess extraordinaire!).
於 2023 年 10 月住了 1 晚

6/10 一般

Connie

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Walking distance to restaurants and shops, a much further walk to the Festival Theatre. We needed a twin room but unfortunately the room is in poor shape. Not a luxurious experience with formica countertop, stick-on vinyl tiles and dirty carpet. We also got woken up when the guests next door came in at 11:30pm, slamming doors and running showers until past midnight. Not a restful sleep. Nevertheless the main rooms are beautiful.
於 2023 年 10 月住了 1 晚
Marshall 於 2024年4月27日的回應
Hi Connie,Thanks for the review. We will be updating our rooms to ensure customer satisfaction in the coming year. We invite you to return for a great stay!Thanks, Marshall

10/10 優異

David

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
I was expecting a B&B experience but was was not aware that there was no breakfast provided until 2 days before check in. I might have changed properties had I known. Staffing issues is the responsibility of the owner
於 2023 年 9 月住了 2 晚

10/10 優異

Connie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stone Maiden Inn is a lovely place to stay. Tim was a wonderful host.
於 2023 年 9 月住了 1 晚

8/10 不錯

Sophia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The history of the Inn was very appreciated. The grounds and gardens were in wonderful shape. Despite some staffing challenges, we were greeted and given some helpful information. Just AFTER booking, we were notified that breakfast services could not be provided, so we were prepared. However, ample fresh and delicious coffee was available. The bed was less comfortable than I hoped. Thank-you Stone Maiden inn staff for you efforts.
於 2023 年 9 月住了 1 晚

4/10 欠佳

janice (Kelowna)

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The condition of the property is shabby and it was hard to tell if it was just shabby or also not as clean as it should be. There was a large yellow stain on one of the comforters at the head of the bed, and some marks on one of the bedsheets.The owner barely spoke to us, didn't ask anything about our plans or offer any help with our stay. Strangely, he put the charge through on the credit card without telling us he was going to do so, and consequently the wrong person was charged for one of the rooms. This was done before we were even in the rooms instead of at check out. When asked to reverse the incorrect charge he said he could not do so. We knew they aren't doing breakfasts at present but were promised tea/coffee, but the morning we and other guests tried to make it there was no water for the machine, just a big empty jug. I tried to get water from two water machines but it came out in such a thin trickle we just went out to a restaurant. This was a very disappointing stay and not at all what we have usually encountered at other B&Bs in lovely Stratford.
於 2023 年 9 月住了 3 晚
Marshall 於 2024年4月27日的回應
Hi Janice, We sincerely apologize for your poor stay. This year we have a new manager and will be making sure every guest is satisfied. We invite you back this year for a much improved experience! Thanks, Marshall

8/10 不錯

Angela

讚好：整潔度和職員與服務
This property is quaint The owner is very welcoming. The room smelled very musty. Bathroom could use some updating.
於 2023 年 9 月住了 1 晚

4/10 欠佳

Michael

不滿：整潔度、職員與服務、設施服務和住宿狀況
We were very disappointed the tiles in bathroom kept popping off. Complimentary tea and coffee machine not working, carpets needed cleaning, etc.,etc. The good was convenience to theatre and restaurants.
於 2023 年 9 月住了 1 晚
Marshall 於 2024年4月27日的回應
Hi Michael,We want to apologize for your poor stay. We are working on ensuring these problems never happen again. We invite you to come back in the coming season for an improved stay!Thanks, Marshall

8/10 不錯

Robert

多人同遊
讚好：整潔度
Unfortunately after booking & paying, we were told that it wasn’t a B&B, it was only a B…however no adjustment was made in the price for removing what is usually a pretty good breakfast at these places.
於 2023 年 9 月住了 1 晚

10/10 優異

Janet

讚好：整潔度、職員與服務和住宿狀況
A lovely and charming hotel in the heart of the downtown. Loved our stay, and the check-in and check-out process was easy-peasy!
於 2023 年 9 月住了 1 晚

6/10 一般

Nancy (Holland)

不滿：整潔度和職員與服務
於 2023 年 9 月住了 2 晚

4/10 欠佳

Timothy

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The bathroom had not been cleaned. The bottom sheet was stained and did not fit on the bed.
於 2023 年 9 月住了 3 晚
Marshall 於 2024年4月27日的回應
Hi Timothy,We apologize for these cleanliness issues. We want to ensure you these are not our standards and will be improved in future stays.Thanks, Marshall

10/10 優異

Syme

於 2023 年 9 月住了 1 晚

4/10 欠佳

Tammy

多人同遊
不滿：職員與服務和住宿狀況
We arrived a little early, but no one was there. We rang the bell as indicated to do so, for assistance, still no one showed up. The room looked clean, but when pulled the bed linen, the sheets were dirty and had blood stains on them. No one around to ask for new sheets. To be at a b&b and not have some sort of breakfast was disappointing. It was very expensive for what you get. I do not recommend it.
於 2023 年 9 月住了 2 晚
Marshall 於 2024年4月27日的回應
Hi Tammy, We sincerely apologize for these complaints. We want to ensure you that this was unacceptable. We have a new manager for the coming season that will not tolerate these situations.Thanks, Marshall

8/10 不錯

Ken

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

6/10 一般

Linda

家人同遊
Although the room was very clean there is no air conditioning or fan They no longer serve breakfast because of staff issues but considering the cost of the room you could still provide at least a continental breakfast The carpets and rugs need a good shampoo which would help with the reduction of the smell of mildew
於 2023 年 9 月住了 1 晚

2/10 很差

Attilio

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

4/10 欠佳

Marilyn

不滿：整潔度和住宿狀況
Our second stay will be our last
We stayed here pre-Covid. The location is great as you can walk to 2 of the theatres and downtown, so we booked it again. We arrived late afternoon and both lay down on the bed to read. I noticed a spider walking across the page of the book I was reading, slammed it shut to kill it. I am an arachnophobe so this was horrible. It is really unusual to have a spider on the bed. I started to look around to make sure there weren't anymore spiders. I saw a large web spun around the top of one of the posts on the 4-poster bed. When was this room cleaned last? There was no WiFi when we arrived and only one TV station. On our first visit there was a TV in the billiards room on the ground floor but that had been removed. It took minutes for hot water to make it up to our room. The bathroom sink drained VERY slowly. The faucet in the bathtub/shower worked but it felt like it was about to fall off. Although the location is great, it is not worth a second trip.
於 2023 年 8 月住了 1 晚
Marshall 於 2024年4月30日的回應
Hi Marilyn,We apologize for the poor stay. We are under new management and have taken your experience into consideration to upgrade the inn. We hope to see you again in the future.Thanks, Marshall

8/10 不錯

Xiaoyan

家人同遊
讚好：整潔度
Good location,Quiet,easy going around.
於 2023 年 8 月住了 1 晚

8/10 不錯

Valerie

多人同遊
While the building itself was interesting, they don’t provide glasses in the room, a call had to be made to the owner to know what room we were to be in and frankly the bed was too high and to get into, no stool provided.
於 2023 年 8 月住了 1 晚

2/10 很差

Mundy Y

不滿：職員與服務、住宿狀況和客房舒適度
First and last time
Very rigid check in made me miss a post show chat. No wifi and no breakfast. Tea and coffee set up unsatisfactory. No telephone number to call only email and non responsive. I had a bat in my room the first night and fortunately was capable of removing it because there is noone there and there was no response to my email - not even an apology the next day.
於 2023 年 8 月住了 2 晚
Marshall 於 2024年4月30日的回應
Hi Mundy,We are very sorry to hear about your poor stay. We are now under new management and hope we can make it up to you in the future.Thanks, Marshall

4/10 欠佳

Anna

不滿：整潔度、職員與服務和住宿狀況
Bedcover stained. Bathroom floor disgustingly needed vacuuming/washing. Could not phone the inn as their internet was down. Cold water tap in bathroom began running brown. Unable to rate service as there wasn’t any. I would not recommend Stone Maiden Inn.
於 2023 年 8 月住了 1 晚
Marshall 於 2024年4月27日的回應
Hi Anna,We are very sorry about your poor stay. We now have a new manager who is making sure that the cleanliness of the Inn is extremely high and each guest has a great experience. We invite you to try us again for a better stay.Thanks, Marshall

8/10 不錯

Romano

於 2023 年 8 月住了 1 晚

6/10 一般

Mason

伴侶同遊
不滿：設施服務和住宿狀況
No issue. Decent location. Short walk to town. Overpriced. No breakfast.
於 2023 年 8 月住了 1 晚

8/10 不錯

Stephen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

4/10 欠佳

Corey

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The property advertises that it is a B&B on their website and travel sites such as Expedia. After booking, the confirmation email informed us that they are no longer serving breakfast. When trying to cancel and get a refund, I was informed I was out of luck…either stay or don’t stay, but their will be no refund or discount. Upon arriving, and being shown to our room, the room had a strong musty odor that did not dissipate even with the windows open. I would not spend the money on this location again. I could have spent half the amount to stay in a place that was room only.
於 2023 年 8 月住了 1 晚
Marshall 於 2024年4月27日的回應
Hi Corey,We are very sorry for your poor experience. We are working hard for the next season so that these problems do not persist. Thanks, Marshall

6/10 一般

Kyle

多人同遊
於 2023 年 8 月住了 1 晚

4/10 欠佳

Christopher

讚好：整潔度
不滿：職員與服務
Was ok
於 2023 年 8 月住了 1 晚

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This inn was a marvel with a marvelous host. We felt transported into Victorian luxury with stately rooms with very high ceilings and just the right amount of décor and furnishings to make us feel comfortable. Our host Tim was especially welcoming and kind, establishing a nice report from the moment we pulled up. We would highly recommend this as a lovely (and convenient to downtown and shopping) inn to stay at while in Stratford.
於 2023 年 8 月住了 2 晚

8/10 不錯

James

於 2023 年 8 月住了 1 晚

8/10 不錯

Barbara

伴侶同遊
讚好：整潔度和住宿狀況
TV wasn't working properly.
於 2023 年 8 月住了 1 晚

8/10 不錯

Patricia

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務
The owner was helpful and informative when I had a car issue. A lovely old property.
於 2023 年 7 月住了 2 晚

2/10 很差

Nathalie

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not worth the money
Our first room had dirty sheets on the bed and makeup smears on the floor. It was also quite dusty. We were moved to another room where there was broken glass on the bathroom floor, a used contact lens beside the toilet and a dirty rim in the toilet bowl. The wall air conditioner was about 40 years old and put out warm air. We couldn’t use the ceiling fan because it was caked in dust. The settee in the dining room is covered in dog hair. We forfeited our second night and went to another hotel.
Dusty ceiling fan
Grime removed from heater in the bathroom
Contact lens on the floor
於 2023 年 7 月住了 2 晚
Marshall 於 2024年4月30日的回應
Hi Nathalie,We are sorry to hear about your poor stay. We understand the cleanliness was not up to standards. We are under new management and hope to make it up to you in the future.Thanks, Marshall

4/10 欠佳

Norman

讚好：整潔度
不滿：職員與服務和住宿狀況
No breakfast. No sugar for tea and coffee. No washcloths in rooms
於 2023 年 7 月住了 1 晚

6/10 一般

Frank

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
The place is interesting but dirty. Service is non-existent.Breakfast was canceled due to insufficient staffing. Would not recommend it !
於 2023 年 7 月住了 4 晚

2/10 很差

Doug

伴侶同遊
不滿：職員與服務和設施服務
Booked originally in March and sometime recently the bed and breakfast became a bed no breakfast. No warning or notification prior to or even at checkin. Host was pleasant but only saw them for 5 minutes at checkin. Bathroom had no toilet paper, one towel, and was not clean (should evaluate the cleaning service). Close to all the things we came to town for and lovely, I’d dated, decor. Wouldn’t rebook though and for the cost wasn’t impressed.
於 2023 年 7 月住了 1 晚
Marshall 於 2024年4月27日的回應
Hi Doug,We sincerely apologize for your poor stay. We are working hard for the coming season to be more available for our guests and have great cleanliness standards. We invite you to try us again for a much improved experience.Thanks, Marshall

10/10 優異

Inga

讚好：整潔度、職員與服務和住宿狀況
Great location
於 2023 年 7 月住了 1 晚

6/10 一般

Knut

伴侶同遊
不滿：住宿狀況
Old country charm. Inconvenient with no elevator and with steep stairs and shallow steps. No maid service on second day out of two day stay.
於 2023 年 7 月住了 2 晚