Where do I begin? Definitely not worth $250 a night. No amenities to speak of. No housekeeping and TV did not work. Granted, it’s a satellite system and the snow can interrupt service. I just wish I would’ve been told about the possibility of both. I was told they have no housekeeping, but can refresh the room like give new towels and take out the trash. We left to go skiing and was gone for about six hours. Room was not refreshed. Shower smelled of urine. Was told they were going to sell the property. I can see why. Several of the staff were rude. Definitely will not ever be going there again!
Kari
4/10 欠佳
Joan
伴侶同遊
2022年8月15日
讚好:整潔度
不滿:職員與服務和設施服務
Property is old but clean and attractive. Mattresses are cheap and uncomfortable. TV didnt work and no one was available to even look at it. We requested maid service. Door sign was flipped from maid service request to Do Not Disturb and no maid service was done. Bar and restaurant staff also seemed to be responsible for hotel. The staff was pleasant, but they work long hours and there were not enough of them.
Joan
於 2022 年 8 月住了 2 晚
4/10 欠佳
Howard (East islip)
多人同遊
2022年8月14日
讚好:整潔度
不滿:職員與服務和設施服務
We stayed in this hotel in preparation for a hike in the Emigrant Wilderness. There are not a lot of choices and it is convenient to the trail head. While the lodge itself is adequate, we found the staff in most cases to be passive aggressive and indifferent to us as guests if not downright unfriendly. Most interactions made us feel like they were doing us a favor by interacting with us at all. For a hotel, the lack of interest in customer service was striking. They were also unwilling to store our bags while we were on the trail, A service we were we have found is almost universally available at hotels and areas where people go hiking. Cellular service is extremely limited, obviously not their fault, but the Wi-Fi service they offer is truly terrible.