室內泳池、季節性室外泳池;9:00 至 21:00 開放;泳池傘、躺椅

Hotel Izgrev Spa & Aqua Park的評價

3.5 out of 5
Hotel Izgrev Spa & Aqua Park
Radozhda - Elen Kamen Road, Elen Kamen, Struga

評價

7.4

不錯

10 分評分,優異;9 則評價中有 5 則" "
8 分評分,不錯;9 則評價中有 0 則" "
6 分評分,一般;9 則評價中有 1 則" "
4 分評分,欠佳;9 則評價中有 2 則" "
2 分評分,很差;9 則評價中有 1 則" "

8.8/10 

整潔度

8.0/10 

職員與服務

10/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

nimetula

於 2023 年 12 月住了 1 晚

4/10 欠佳

Becky

家人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Avoid outwith July-August period!
Be aware there's virtually nothing at this hotel outside July-August period - no outdoor pool, outside terraces ALL fenced off, no aquapark, lobby bar closed. Beach bar open for a limited selection of cold drinks only, but area was unkempt and down 50 steps. We didn't get the holiday we expected here. We visited in mid-September, when the weather was still up to 28 degrees C and sunny, yet the hotel provided almost none of the services pictured on the website and booking sites. It wasn't just that the Aquapark was closed, but also the outdoor pool AND all areas around the outdoor pool - all the outdoor terraces where we expected to sit with drinks overlooking the lake were also fenced off and closed down. Not only that but even the terraces in the hotel building itself, pictured as the main image on hotels.com, were also closed off, rather than open with tables and parasols as pictured. The ONLY place still open to sit outside with a drink was the half-heartedly open Beach bar (note, this is down 50 steps away from the hotel and inaccessible to anyone with mobility issues). Even the lobby bar was closed throughout our stay, and our only option even when sitting inside was to bring drinks up from the restaurant bar downstairs - the staff couldn't even be bothered to bring drinks to us. I emailed the hotel twice on return, to let them know of our disappointing stay, & request they make clear on booking sites that all services are July-August only, but they ignored both.
Outdoor pool / aquapark terraces (fenced off)
Outdoor pool / aquapark
Beach area
Closed off hotel terraces
於 2022 年 9 月住了 5 晚

4/10 欠佳

Tamar

家人同遊
於 2022 年 9 月住了 2 晚

10/10 優異

Ditte

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Godt børnevenligt hotel
Dejligt sted med fantastisk vandland og egen strand. Godt nok med mange sten men vandet var klart og rent. Skønt. Gode, Rene værelser med balkon og udsigt over søen. Hyggelige byer i nærheden med god shopping og hyggelige caféer og gågader.
於 2022 年 7 月住了 5 晚

10/10 優異

Sergio (Sunrise)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place and excellent attractions to share with the family.
於 2022 年 7 月住了 3 晚

10/10 優異

Maja

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 5 晚

10/10 優異

Hava

讚好:整潔度、住宿狀況和客房舒適度
Super
Great hotel, clean, the pool area wonderful and the food super with a lot of variety.
於 2022 年 6 月住了 1 晚
Hotel Izgrev Team 於 2022年7月1日的回應
Dear guest, Greetings from Hotel Izgrev, Thank you very much for you comments, we do appreciate, We are happy that you enjoyed your stay with us and we hope to see you again in our Hotel,

10/10 優異

Francisco (Vero Beach)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best experiences in our travel
於 2022 年 6 月住了 1 晚
Hotel Izgrev Team 於 2022年6月30日的回應
Dear guest, Thank you very much for your comments, We are so happy that you have enjoyed your stay in our Hotel, We hope you will visit us again, My best regards

6/10 一般

Bilal

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 4 晚