Due to the weather we were unable to drive from Akureyi as we had planned. I called first thing in am to explain the 2 main bridges were closed and the hotel we were leaving recommended we should not drive as it was not safe. The hotel will not refund our money and were very rude when I called that afternoon to discuss. The manager the following Tuesday would not approve a refund. This hotel lacks customer service and does not care about the safety of their customers.
I highly would highly discourage this hotel.
Janis
於 2024 年 3 月住了 1 晚
8/10 不錯
Oliver (West Hills)
家人同遊
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The male.receptionist is very helpfull.
Oliver
於 2024 年 3 月住了 1 晚
6/10 一般
James
2024年3月25日
不滿:整潔度和住宿狀況
This hotel is not on par with other Icelandic hotels of its class. It is not as nicely appointed, has deferred maintenance, and no in-room coffee. It is lacking in cleanliness.
James
於 2024 年 3 月住了 1 晚
8/10 不錯
Ana
2024年3月23日
Ana
於 2024 年 3 月住了 1 晚
10/10 優異
Hrafn V
家人同遊
2024年2月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hrafn V
於 2024 年 2 月住了 1 晚
10/10 優異
susan
2023年11月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Clean, comfortable room. Great dinner and breakfast. Lovely location and view of the bay.