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Newly remodeled home with Scandinavian design, pool, hot tub, sauna, & deck的評價

Newly remodeled home with Scandinavian design, pool, hot tub, sauna, & deck
Sun Valley, ID

評價

8.0

很好

10 分評分，優異；13 則評價中有 5 則" "
8 分評分，不錯；13 則評價中有 5 則" "
6 分評分，一般；13 則評價中有 1 則" "
4 分評分，欠佳；13 則評價中有 1 則" "
2 分評分，很差；13 則評價中有 1 則" "

7.4/10 

整潔度

評價

2/10 很差

Cynthia B.

不滿：整潔度
Very Disappointed with Vacasa
All messages from them are automated and not accurate. We could not access the unit at our check-in on time with the code provided. We were told they were waiting for a release from the cleaning services. When we finally accessed the unit, it had not been cleaned at all. Vacasa Customer Service is located in Portland, OR and they are not empowered to help with properties in Sun Valley. It took 3 calls to finally be connected with the local contact. She could not provide a cleaning service on the day of our arrival so we had to stay in a hotel. We were refunded one nights stay and the cleaning fee.
於 2023 年 1 月住了 4 晚
VrboOwner 於 2023年6月20日的回應
We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. We appreciate the opportunity to address any outlying concerns with our local team to ensure our service standards are being thoroughly met. We apologize for the inconvenience and hope we can host you again.

10/10 優異

Christopher D.

讚好：整潔度
Cozy place
Plenty of space. Good amenities. Very quiet and secluded. Would stay again
於 2021 年 12 月住了 4 晚

10/10 優異

Sanford M.

讚好：整潔度
Indian Springs at Elkhorn Village
Great location and clean well-stocked property.
於 2021 年 6 月住了 3 晚