「Staffs are very friendly. Most of hotels in Brisbane can’t check in after 10pm. But this hotel can. That’s very convenient for late arrive travelers.」
「Bathroom had previous tenants used shampoo on top of the shower screen. No toaster in room as per website. Carpet had lots of stains. Otherwise beds were comfortable. Bar staff on checkin were unhelpful.」
「The rooms are newly renovated, yet something in the room has already been broken.
I was disappointed that no breakfast was served in the hotel. Only modest breakfast boxes were given to guests.
The location is okay.」
「Great getaway in a nice villa with lush greenery. Villa is comfortable with nice setup and the bonus of a balcony and spa bath. Cleanliness in the wardrobe can be better and perhaps the brooms and dust pan can be stored away from the bathrobes.」
「Easy walking distance to the Mt Ommaney shopping centre. Traffic noise from the Centenary Highway may be a problem for some, I was glad I had earplugs.」
"Room is small but as expected, for our family of 4 of us just stay there for a couple of hours to get some sleep before our early morning flight. We pre-booked a transfer to airport and I told the staff that we will fly to HK via Sydney, but the driver was told by hotel to took us to international airport, and turns out we should be in domestic airport. We finally spent 30 mins more on getting to the right airport. This was a hiccup. Other than that the hotel is good, we didn't get our complimentary breakfast though. There is a big Outlet which is just few steps away and so we enjoyed a bit of shopping before we come back home."
"It is probably the WORST 4-star hotel that I have ever been to. The staff on the night shift was awfully rude - they would tease at you and offer unhelpful opinions. This hotel only provides one bottle of water per stay - it means if you stay in the same room for two days - you would still only get one bottle of water of 300ml. The rooms were dated and dirty. Some of the facilities obviously need some maintenance. The gym was so tiny and the breakfast was not a buffet style."