We learned only a week before our stay that access to the amenities: pool and clubhouse were not available! Closed for remodeling. I asked for a refund or if there was an alternative to access a pool? This was a top priority on our list of amenities. We were given alternative information to use a pool for a fee and provided the location, phone # & address. We arrived to the location to pay the fee for use of the pool with my 83 yr Mom. We were told, No, we don’t have access to use the pool even if we pay a fee and Vacasa is known for providing misleading information regarding the amenities. After this experience, I will not go through any rentals with Vacasa and would not recommend them! Vacasa is very aware of our disappointment and did not offer any alternatives or discounts!