The room wasn't cleaned properly.
The staff was good, they were honest. My brother left his iPad when we checked out. The same evening I received a phone call saying that I might left something in the room. I was impressed. Thank you very much especially for the staff who found it. I will tell my friends about this incidence and surely will go back to stay at Luminor hotel when I'm in Indonesia.
ina
2024 年 7 月入住 3 晚
6/10 一般
真实旅客
与家人出行
2020 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
The hotel is quite nice, clean and comfortable. However, there is no fridge in the room. I cant put cold milk or yoghurt. In the bathroom there is no hand towels. During showering, the water is everywhere wetting the floor outside the shower.
真实旅客
2020 年 1 月入住 2 晚
8/10 还可以
Chan
2019 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Reasonable pricing for a comfortable stay
Good breakfast buffet spread. Helpful staff. Reasonable pricing for a comfortable stay
.
Chan
2019 年 9 月入住 5 晚
8/10 还可以
真实旅客
团体旅客, 商务旅客
2019 年 9 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is accessible and clean. The staff are friendly and hospitable. And food is sumptuous and cheap.
真实旅客
2019 年 9 月入住 5 晚
8/10 还可以
真实旅客
2019 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 7 月入住 1 晚
10/10 超赞
真实旅客
与家人及幼儿出行
2019 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Yes
I like stay in Luminor because friendly, breakfast good and room good
真实旅客
2019 年 4 月入住 1 晚
8/10 还可以
真实旅客
2019 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 4 月入住 2 晚
10/10 超赞
Emmanuel
2019 年 2 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Hotel
It was as very pleasant and comfortable stay. Well located and services and condition very good
Emmanuel
2019 年 2 月入住 1 晚
6/10 一般
j
2019 年 1 月 31 日
满意:员工和服务,清洁度
Stay for 5 days for fam bussiness.Location is out of CBD. Need to climb stairs to go to receptionist from drop off point at front (no lift), had to carry our own bags (later, informed that there is a lift from the parking area at the back). Love the "legen" drink. The room is small, there is no fridge in the superior room (i thought is a standart for 3 star hotel). The room is clean and comfortable. Breakfast is very basic. Internet speed in OK. Staff are very friendly and helpful.
j
2019 年 1 月入住 5 晚
4/10 很差
真实旅客
2018 年 12 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
towel is yellowish in colour, seemed never changed the towel. Will not consider to stay again
真实旅客
2018 年 11 月入住 2 晚
8/10 还可以
真实旅客
2018 年 11 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rekomended baik
Bagus
真实旅客
2018 年 11 月入住 1 晚
8/10 还可以
shirley,singapore
2018 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoying stay
Room and bed is comfortable.. wide breakfast..
1st night stay the internet connection was pretty bad. But the connection was good on the second night..
shirley
2018 年 9 月入住 2 晚
8/10 还可以
Hendi
2018 年 9 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was clean and quite comfort. The breakfast was fabulous with wide range of foods and tasted good. No bell boy helping you carry lugage at the front door through the stairs was the only thing that needs to improve from this hotel.
Hendi
2018 年 9 月入住 2 晚
8/10 还可以
vinsensius
2018 年 9 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
vinsensius
2018 年 9 月入住 3 晚
8/10 还可以
Angus,Hong Kong
2018 年 8 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cleanliness hotel with serene surroundings
Hotel closes to airport about 30 minutes way. The breakfast is good with many choices. Room is really clean and the staff tidy up the room very fast. However, there is no swimming pool or place to have sunbath when the weather is great. Also, there is no convenience store or mall beside hotel by foot.
Angus
2018 年 8 月入住 2 晚
10/10 超赞
真实旅客
2018 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was good stay, but little bit disturbed in lobby area since there is incidentally a birthday party
真实旅客
2018 年 5 月入住 1 晚
8/10 还可以
GILSON LIM
2018 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Given room when day time is very hot due to 2 side glass window and hotel lighting is very bright and in room no switch to off