room renovated , comfortable staying , very good experience
chien yi
於 2019 年 8 月住了 2 晚
10/10 優異
Roslyn
伴侶同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our 2 night stay. Will definitely be back
Roslyn
於 2024 年 3 月住了 2 晚
10/10 優異
Stephen
2024年3月9日
讚好:整潔度、職員與服務和住宿狀況
Stephen
於 2024 年 3 月住了 4 晚
6/10 一般
Deborah
家人同遊
2024年2月23日
The food was limited and not that good. Early morning cockroaches in the room when you turn the light on.
Staff were amazing. Tried their best curry was the worst.
Room cleaners made the beds excellent.
Pool very exposed
Deborah
於 2024 年 2 月住了 2 晚
6/10 一般
Warsha
家人同遊
2024年1月18日
不滿:整潔度、設施服務和住宿狀況
The stay at tanoe was alright i wouldnt say perfect. The only person that was doing anything was deepika. Room conditions were alright. Cleaning staff did a good job. One experience to share while dining for lunch a unknown person walked in wishing us happy new year and was selling products. That right there is unacceptable as we never know who or what that person can be accapable of. Staff and security allowed this to happen. Security needs to alert one particular person was seen on their phone and werent paying attention as who comes and goes. Breakfast was alright just need to lay attention when to remove old food or open packets away. We were charged for services that we didnt get. We ordered a drink and it was not available but we got charged we retified it with deepika and she made the correct adjustments. Also they need to update their room service menu as they did not have half of the things that was listed. Which is misleading to its guest.Overall it was an okay experience
Warsha
於 2024 年 1 月住了 3 晚
10/10 優異
Rakesh
家人同遊
2024年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean environment exceptional staff great place
Rakesh
於 2024 年 1 月住了 3 晚
10/10 優異
Atelaite
2024年1月1日
Amazing
Atelaite
於 2023 年 12 月住了 3 晚
2/10 很差
Farisha
2023年12月31日
不滿:整潔度
Farisha
於 2023 年 12 月住了 2 晚
6/10 一般
ANISH
家人同遊
2023年12月26日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I was not allowed to check-in early and leave my bags by one staff member but when checkin at 3pm, I was told I could have checked in early and dropped bags but I was denied that opportunity. There is apparently different levels of training of staff. Suggest full training of staff. Breakfast was bit off. It was confusing as there was no note or message that we can order from kitchen like eggs etc. i didnt feel free to order anything as it was controlled heavily by staff. We have to order via staff member and not directly with chef. Rooms were renovated and was amazingly clean and nice.