We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the DoubleTree by Hilton Suzhou Wujiang on your next trip.
10/10 優異
David
2020年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2020 年 1 月住了 1 晚
Monica 於 2021年5月20日的回應
We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the DoubleTree by Hilton Suzhou Wujiang on your next trip.
10/10 優異
真實旅客
商務旅客
2019年11月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
This hotel has been well maintained and the room I stayed is fabulous; Room rate is fair, staffs are very helpful, will definitely come back again.
真實旅客
於 2019 年 11 月住了 1 晚
Monica 於 2021年5月20日的回應
We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the DoubleTree by Hilton Suzhou Wujiang on your next trip.
10/10 優異
Hengsheng
2019年10月27日
Hengsheng
於 2019 年 10 月住了 4 晚
Monica 於 2021年5月20日的回應
We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the DoubleTree by Hilton Suzhou Wujiang on your next trip.
10/10 優異
Fang Yin
商務旅客, 多人同遊
2023年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room. Good quality toiletries. Helpful staffs.
Fang Yin
於 2023 年 10 月住了 2 晚
10/10 優異
hee seok
商務旅客
2023年9月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
hee seok
於 2023 年 9 月住了 4 晚
10/10 優異
Fang Yin
2023年7月15日
Friendly and helpful staff at check in. Clean and spacious room
Fang Yin
於 2023 年 7 月住了 2 晚
10/10 優異
真實旅客
商務旅客
2019年12月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
business travel
Location is great for business travler who doesnt do sight seeing in walking distance.
真實旅客
於 2019 年 12 月住了 2 晚
Monica 於 2021年5月20日的回應
We are delighted that you have had an enjoyable stay with us and thank you for sharing all the fantastic comments with us. We will certainly share your comments with our colleagues as we are committed to continue with what we do best. Our team here is looking forward to welcome you back to the DoubleTree by Hilton Suzhou Wujiang on your next trip.
2/10 很差
HuaTing
2019年10月22日
讚好:整潔度、住宿狀況和客房舒適度
Wrong location
Wrong location pinned on Hotel.com website. It’s really far from town center. We need to pay more than RMB100 per trip to get to the destination that we want to go.
HuaTing
於 2019 年 10 月住了 3 晚
Monica 於 2021年5月20日的回應
Thank you for taking the time to share your valuable comments with us and thank you for bringing these matters to our attention. We are sorry for the inconvenience that you encountered during post stay.
We sincerely hope that your latest experience with us will not prevent you from choosing us again in the future, thus providing us with an opportunity to welcome you back and to rebuild your trust in our hotel.
2/10 很差
HuaTing
2019年10月20日
讚好:整潔度、住宿狀況和客房舒適度
Wrong location
the loacation pinned on the map was wrong, it’s really far from the real location. This make us have to travel 1 hour to & fro work. The customer service was also not helpful at all. Terrible experience
HuaTing
於 2019 年 10 月住了 1 晚
Monica 於 2021年5月20日的回應
Thank you for the feedback on your stay experience and we have taken note of all your valuable comments. Look forward to welcome you back to experience the new changes.
4/10 欠佳
真實旅客
2019年10月4日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
真實旅客
於 2019 年 10 月住了 1 晚
Monica 於 2021年5月20日的回應
Thank you for taking the time to share your comments with us. Please be assured that we are constantly working on ways to develop our facilities and services for the convenience of all our guests.
We do hope to have the opportunity to welcome you back to regain your trust and confidence.