On our arrival, property was deserted. Sign at desk said “call this number.” Night manager said, “no hot water; go somewhere else; we will refund money.” We called Hotels.com; girl said refund would come; booked us to Rodeway for cost of another room.
After numerous calls to Hotels.com and OYO:
1. No refund.
2. We paid for two rooms and got only one.
3. OYO and Hotels.com both lied to us and both cheated us.
4. I firmly doubt either company will print the truth.
John
於 2021 年 2 月住了 1 晚
2/10 很差
GAYLA
家人同遊
2021年2月10日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Bed bugs, no hot water, no room keys machine was broke waited an hour looking for someone to help me
GAYLA
於 2021 年 2 月住了 1 晚
2/10 很差
Meryle
多人同遊
2021年2月8日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
VERY MUCH UNHAPPY
Didn't get to stay because of no hot water and didn't even get a message about it so I drove there for nothing.
Meryle
於 2021 年 2 月住了 2 晚
6/10 一般
Matthew
2021年1月28日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Nice friendly staff room was comfortable just no hot water
Matthew
於 2021 年 1 月住了 1 晚
2/10 很差
真實旅客
商務旅客
2021年1月26日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Nothing was liked the property is run down poor lighting. I kept a handgun under my pillow I wasn’t given a key to the room. No security at all. It’s run down hotel. Don’t take children there he’ll adults be wary. Poll is drained with stagnant water. Fear for your life there.
真實旅客
於 2021 年 1 月住了 1 晚
2/10 很差
Raul
多人同遊
2021年1月17日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Raul
於 2021 年 1 月住了 2 晚
10/10 優異
Melvin
2021年1月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Melvin
於 2021 年 1 月住了 1 晚
10/10 優異
Holly L
2021年1月7日
讚好:整潔度、職員與服務和住宿狀況
The stay was good other than that there was no hot water
Holly L
於 2021 年 1 月住了 1 晚
2/10 很差
真實旅客
伴侶同遊
2020年12月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
There was no hot water in the room,the back h tub was filthy,the door wouldn't hardly close,the temp of the room was either too hot or too cold! No answer at front desk when tried to call ,went down to talk to someone and noone was at front desk!