微波爐、電熱水壺

悉尼機場阿迪納公寓酒店的評價

4.5 out of 5
悉尼機場阿迪納公寓酒店
17 Bourke Road, Mascot, NSW

評價

8.8

優異

10 分評分,優異;1000 則評價中有 592 則" "
8 分評分,不錯;1000 則評價中有 285 則" "
6 分評分,一般;1000 則評價中有 69 則" "
4 分評分,欠佳;1000 則評價中有 38 則" "
2 分評分,很差;1000 則評價中有 16 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

2/10 很差

WONG CHUN

不滿:職員與服務
於 2024 年 4 月住了 3 晚
Allison 於 2024年5月19日的回應
Hi WONG,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

6/10 一般

CHUEN

家人同遊
Only good thing is close to airport Can take bus to both domestic and international airports, just one to two stations The room is smelly Not too clean
於 2023 年 11 月住了 1 晚
Sandy 於 2023年12月2日的回應
Dear Chuen,Thank you for sharing your feedback and we sincerely apologise for the inconvenience you experienced over your stay with us. The comfort and privacy of our guests are of the utmost importance to us, and I deeply regret that we fell short of meeting these expectations. We have addressed your feedback with the Housekeeping Department to rectify the issue on the smell of the room.We are committed to making the necessary improvements and organise training to prevent such situations from happening again.We hope to have the chance to welcome you back.Kind regards,Sandy LeeFront Office Duty Manager

8/10 不錯

Chung Yu

讚好:整潔度、職員與服務和客房舒適度
Sydney airport hotel
Very convenient hotel for Sydney transit
於 2023 年 11 月住了 1 晚
Allison 於 2023年11月21日的回應
Hi Chung,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Yan Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Adina Apartment Hotel Sydney Airport 於 2023年5月25日的回應
Hi Yan Ming, We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests. For us was a pleasure to be your host, and we cannot wait to see us again soon. Kind regards,Scharbel Jung The Adina Team

8/10 不錯

fangyu

讚好:整潔度和職員與服務
於 2023 年 2 月住了 2 晚
Jess 於 2023年2月28日的回應
Thank you for your feedback

10/10 優異

William

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent comfort and easy access
於 2023 年 2 月住了 1 晚
Adina Apartment Hotel Sydney Airport 於 2023年2月7日的回應
Dear William, Thank you for reaching out and leaving feedback for us. We are delighted to know everything was up to your standards. We hope to accommodate you again. Kind regards,The Reception Team

6/10 一般

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 1 月住了 1 晚
Jess 於 2023年1月22日的回應
Thank you for your response.

10/10 優異

CHI HUNG

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Extremely convenient location, very tidy and comfortable rooms.
於 2022 年 12 月住了 1 晚
The Adina Team 於 2022年12月14日的回應
Dear Chi Hung, Thank you for taking the time to review your recent stay at Adina Apartment Hotel Sydney Airport. We are happy to see that you had an unforgettable experience while with us and everything was up to your standards. We are looking forward to welcoming you again in the future!Kind regards,The Adina Team

10/10 優異

Shangli

於 2022 年 11 月住了 2 晚

8/10 不錯

HAO-YU

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2022 年 6 月住了 4 晚
Jess 於 2022年10月2日的回應
Thank you for your feedback

8/10 不錯

真實旅客

於 2019 年 11 月住了 5 晚
Thomas-Adina Sydney Airport 於 2019年11月18日的回應
Hi Anonymous. Thank you for your4 out of 5. We appreciate it and hope to see you again.

4/10 欠佳

真實旅客

多人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
喜歡酒店近地鐡站,不喜歡員工特別企reception counter staff 沒有理我們的需要。我們早到酒店,reception counter staff 要等1小時才有房,於是我們在附近逛逛。他們答應拾完房打電話比我們都冇打電話給我們
於 2019 年 10 月住了 3 晚
Amit Duty Manager 於 2019年10月12日的回應
Hi There, Thank you for your feedback. We hope you enjoyed your stay at the hotel. We hope to see you again. Thanking you. Warm Regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很大的房間
地點方便,房間超大,服務也很棒,一定會再來住
於 2019 年 9 月住了 1 晚
Barbara 於 2019年9月27日的回應
Thank you for staying with us, your feedback is very much appreciated.

4/10 欠佳

真實旅客

不滿:職員與服務和住宿狀況
Disappointed experience!
First of all, Expedia gave us a false expectation of being a gold member , probably will be upgrade the room type, very disappointing that it just gave us free parking instead of upgrading the room, unfortunately, we didn’t drive in Sydney, so we paid A$90/per night for 3 nights, the other thing were the services that they provided, there were two lamps not working, the range hook in kitchen not functioning, there are only two small pot with only one with cover, no pan or wok at all and the consumable not refilled everyday, the second day we asked for shampoo, body wash and facial tissue, the third day we asked for teabag and fresh milk for breakfast, all these make us think we won’t book Adina again.
於 2019 年 5 月住了 3 晚
Amit Duty Manager 於 2019年7月1日的回應
Hi There, Thank you for your feedback. Please accept our apology for your experience at the hotel. At Adina,we strive to provide service of high standards to our valued guests but we clearly failed to meet your expectations on this occasion. We hope you will choose to stay again at the hotel and give us another opportunity to better serve and welcome you back. Please do not hesitate to contact us directly at any time should you wish to discuss this further. Thanking you. Warm Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
鄰近機場和市中心,交通方便,出入搭巴士費用便宜
於 2019 年 4 月住了 1 晚
Barbara 於 2019年5月26日的回應
Thank you for your feedback, it is much appreciated!

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
離地鐵站近,房內設施齊全
於 2019 年 4 月住了 1 晚
Barbara 於 2019年5月4日的回應
Thank you for your feedback, it is much appreciated! Hope to see you staying with us in future!

10/10 優異

TAT FU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
鄰近地鐵站,出市區只需二十分鐘左右,往機場400/420號巴士直達交通方便。酒店束新整潔。
於 2018 年 11 月住了 2 晚
Barbara 於 2018年11月28日的回應
Thank you for the feedback, it is much appreciated. Hope to see you back again!

10/10 優異

HIM WO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚
Barbs 於 2018年11月8日的回應
Your feedback is much appreciated. Thank you! Hope to see you in future.

4/10 欠佳

Mashael

於 2024 年 5 月住了 2 晚
Allison 於 2024年5月16日的回應
Hi Mashael,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

rodney

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to airport
於 2024 年 5 月住了 2 晚
Sandy Lee 於 2024年5月15日的回應
Dear Rodney,Thank you for your kind feedback on your recent stay with us.We are pleased you were able to utilize our prime location within walking distance from shops, cafes and restaurants not to mention public transport.We look forward to accommodating you back again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 優異

Cara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was welcoming and accommodating throughout our stay. We were upgraded to free parking, which was very convenient and safe. Also the hotel is within minutes walking distance to train station, shopping, eateries, etc!
於 2024 年 4 月住了 20 晚
Sandy Lee 於 2024年5月14日的回應
Dear Cara,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort. We hope to welcome you back to see us again soon! Kind regards, Sandy Lee Front Office Duty Manager

4/10 欠佳

Tan Hung Esther

家人同遊
讚好:職員與服務
不滿:住宿狀況
very limited necessities like tooth mug , slippers etc
於 2024 年 5 月住了 1 晚
Allison 於 2024年5月13日的回應
Hi Tan,We value guest feedback in every instance and your feedback is very important in helping us to improve our service and develop our accommodation. It is extremely disappointing to know your stay was not ideal on this occasion. Please know that we do provide toothbrush or mugs upon requests from reception.Kind regards,Allison LeDuty Manager

10/10 優異

Mashael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Like it
於 2024 年 5 月住了 3 晚
Allison 於 2024年5月12日的回應
Hi Mashael,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

10/10 優異

Mashael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean apartments
於 2024 年 5 月住了 1 晚
Allison 於 2024年5月12日的回應
Hi Mashael,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

6/10 一般

Namiki

讚好:職員與服務
不滿:整潔度和住宿狀況
テレビのリモコンが無かったけど直ぐにスタッフが渡してくれた
於 2024 年 5 月住了 1 晚
Sandy Lee 於 2024年5月12日的回應
Dear Namiki,Thank you for your kind feedback on your recent stay with us. It was our pleasure to host you and we are very happy to see that everything was up to your standards. We look forward to accommodating you back again in the near future. Kind regards, Sandy Lee Front Office Duty Manager

10/10 優異

Sherrin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Allison 於 2024年5月10日的回應
Hi Sherrin,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Peter

讚好:整潔度、職員與服務和住宿狀況
Great place to stay, travelling with an elderly relative in a wheelchair. Quiet safe neighbourhood with restaurants about 1 minute walk away
於 2024 年 4 月住了 1 晚
Allison 於 2024年5月7日的回應
Hi Peter,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

2/10 很差

Priyanka

商務旅客
不滿:整潔度、職員與服務和住宿狀況
Toilet bin was rusting Got bed bugs - had to see doctor today Lots of noise, property was not clean. Location great very convenient to Mascot station
於 2024 年 5 月住了 2 晚
Damien Duong, Hotel General Manager 於 2024年5月3日的回應
Hi Priyanka,Thank you for taking the time to share your experience. The team at Adina Apartment Hotel Sydney Airport take all feedback received very seriously and it is unfortunate your stay with us was less than ideal. We pride ourselves on the level of service and hospitality of all our staff, and I apologise you didn’t experience this. An accusation such as bed bugs is taken very seriously by the hotel and we have had an emergency inspection by Pest Control organised and they have not found any evidence in the room you stayed in. The entire hotel and our guest rooms are serviced monthly by pest control to ensure we offer our guests a positive and enjoyable stay.I kindly request that any queries or concerns you may have are discussed at the hotel in the future as we would always like to resolve them as quickly as possible. I hope that the team and I at Adina Sydney Airport can renew your confidence in the Hotel and welcome you back soon.

10/10 優異

Troy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pleasant hotel.
於 2024 年 4 月住了 3 晚
Allison 於 2024年4月24日的回應
Hi Troy,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

YOSHITAKA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
空港から420番バスで15分ほど。終点マスコットで降りて徒歩3分くらい。便利な場所にあります。部屋は広くてシンプル、食器セットがあるので簡単な調理なら可能。
Allison 於 2024年4月24日的回應
Hi YOSHITAKA,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

8/10 不錯

Gary

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 3 晚
Allison 於 2024年5月10日的回應
Hi Gary,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Lynette

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a good place to stay if you are going to the airports ,plenty of places to eat around the hotel
於 2024 年 4 月住了 1 晚
dc 於 2024年4月15日的回應
Hi LynetteThank you for your kind words, we look forward to having you stay with us again soon. Enjoy your week ahead.Adina Sydney airport

10/10 優異

Louise

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We needing to check in earlier than two and reception were kindly able to accommodate this.
於 2024 年 4 月住了 1 晚
Allison 於 2024年4月15日的回應
Hi Louise,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

8/10 不錯

Xerxes

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Adina Mascot 於 2024年4月11日的回應
Hi Xerxes,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Damien DuongHotel General Manager

10/10 優異

DIANE (Austin)

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice hotel great front staff
於 2024 年 4 月住了 1 晚
Allison 於 2024年4月8日的回應
Hi DIANE,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Habibur (Dhaka)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean and spacious. Loved it .
於 2024 年 4 月住了 1 晚
Allison 於 2024年4月7日的回應
Hi Habibur,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

8/10 不錯

Eto

all good( ¨̮⋆)
於 2024 年 4 月住了 1 晚
Allison 於 2024年4月7日的回應
Hi Eto,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Allison Le

10/10 優異

Jeannie

於 2024 年 4 月住了 1 晚
Allison 於 2024年4月22日的回應
Hi Jeannie,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Rehana

多人同遊
讚好:整潔度、設施服務和住宿狀況
Friendly staff
於 2024 年 3 月住了 2 晚
Allison 於 2024年3月30日的回應
Hi Rehana,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

8/10 不錯

Similo

讚好:整潔度、職員與服務、設施服務和住宿狀況
Short walkable distance to the train station enroute airport. Had a slightly late checkout but the staff were very accomodating.. Decently good facilities & excellent staff service!
於 2024 年 3 月住了 1 晚
Sandy Lee 於 2024年3月29日的回應
Dear Similo,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

10/10 優異

Hem

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and very convient
於 2024 年 3 月住了 1 晚
Sandy Lee 於 2024年3月29日的回應
Dear Hem,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 優異

Hong

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel!
於 2024 年 3 月住了 2 晚
Allison 於 2024年3月24日的回應
Hi Hong,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

6/10 一般

Douglas E

伴侶同遊
讚好:整潔度
Reasonable room with toaster (nice touch), microwave and good-sized fridge (typical smallish freezer section but otherwise very good). Iron & ironing board (helpful). Table/desk decent for eating meals in room or for working. Hotel very convenient to Mascot train station (bonus: the airport surcharge from Mascot is only $9 vs. $16 from other stations). Major issue was street traffic noise pretty much all night (we were on 4th floor facing street). It is possible that patrons getting rooms facing the other way might not experience this issue. Complimentary internet WiFi speeds only 2-4mps, probably not suitable for streaming or moderate-to-high intensity uses.
於 2024 年 3 月住了 1 晚
Sandy Lee 於 2024年3月23日的回應
Dear Douglas,Thank you for taking the time to provide a detailed feedback regarding your stay.It was nice to read that you had found the location convenient and enjoyed the facilities in the room.We look forward to welcoming you back to the hotel in the near future and will ensure we allocate you to a room on the rear-side of the building, away from the main road noises. Kind regards,Sandy LeeFront Office Duty Manager

10/10 優異

Thi Hong

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good. Close to train station. Too close to the main street.
於 2024 年 3 月住了 1 晚
Sandy Lee 於 2024年3月21日的回應
Dear Thi Hong,Thank you for taking the time to share your recent experience with us.We are delighted to hear that you had a great stay with us and found the location convenient for your trip.We hope to have the opportunity to welcome you back again when you are back in Sydney, whether that be for leisure or business.Kind regards,Sandy LeeFront Office Duty Manager

8/10 不錯

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Allison 於 2024年3月26日的回應
Hi Andrew,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Napoleao Da

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 3 月住了 2 晚
Allison 於 2024年3月18日的回應
Hi Napoleao,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Danny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, good transportation, good dining area.
於 2024 年 3 月住了 2 晚
Allison 於 2024年3月17日的回應
Hi Danny,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

8/10 不錯

Rhonda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Allison 於 2024年3月15日的回應
Hi Rhonda,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 優異

Maxwell (Orange)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel friendly reception and clean
於 2024 年 3 月住了 1 晚
Sandy Lee 於 2024年3月13日的回應
Dear Maxwell,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

8/10 不錯

Peter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to stay when going to the airport next day, transport to airport close by. Several places to eat within easy walk. Only minor issue is with placement of cups etc, for short people could be a problem reaching.
於 2024 年 3 月住了 1 晚
Allison 於 2024年3月10日的回應
Hi Peter,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager