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邦德街曼特拉 2 酒店的評價

4.5 out of 5
邦德街曼特拉 2 酒店
Corner Of George & Bond Street, Sydney, NSW

評價

8.6

優異

10 分評分，優異；2918 則評價中有 1336 則" "
8 分評分，不錯；2918 則評價中有 1122 則" "
6 分評分，一般；2918 則評價中有 297 則" "
4 分評分，欠佳；2918 則評價中有 117 則" "
2 分評分，很差；2918 則評價中有 46 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

Miu Ha

不滿：整潔度和客房舒適度
於 2024 年 2 月住了 5 晚
Melissa 於 2024年2月25日的回應
Dear Miu Ha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

tzuyu

讚好：整潔度和客房舒適度
床超級舒服 服務超級好
於 2024 年 2 月住了 2 晚
Melissa 於 2024年2月25日的回應
Dear Tzuyu,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

8/10 不錯

Ping Yen, Catherine

家人同遊
讚好：整潔度、設施服務和住宿狀況
no la. Good staff are with great help
於 2022 年 10 月住了 8 晚

8/10 不錯

FEI

於 2020 年 3 月住了 3 晚

10/10 優異

Hoi Wan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Cassie W 於 2019年9月14日的回應
Dear Hoi Wan, Thank you for your perfect score! Warm Regards Cassie W Front Office Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便，無論去circular quay（可看到悉尼大橋、歌劇院，亦可在碼頭乘船往Manly),Darling Harbour,the Rocks 還是QVB, 唐人街, 皆可步行而至。房間寬敞設備齊全，開放式廚房備有爐具、餐具、調味料，還有洗衣機、乾衣機（備有獨立包裝的洗衣粉）。酒店頂層有健身室，地下有餐廳，非常方便。入住時送了一個禮物袋，內有一瓶水、薄荷糖、welcome drink & 咖啡券各一，很貼心。
於 2019 年 7 月住了 7 晚
Cassie W 於 2019年9月6日的回應
Thank you for taking the time to share your feedback on your recent stay with us. I am glad you were able to enjoy your time and hope we can welcome you again in the near future. Warm Regards, Cassie W Front Office Manager

8/10 不錯

真實旅客

於 2019 年 7 月住了 3 晚
Cassie W 於 2019年8月7日的回應
Thank you for your 4 star review. Kind Regards, Cassie W Front Office Manager

8/10 不錯

yuk king

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and nice hotel.
於 2019 年 5 月住了 4 晚
Assistant Manager 於 2019年6月8日的回應
Hi Yuk King, Thank you for your feedback. Very much appreciated it.

8/10 不錯

HINGHAN

讚好：住宿狀況和客房舒適度
good location with cooking & laundry facilities
a heavy construction along the road right now which produced a very noisy environment but the location is perfect, walking distance to many tourist spots and good restaurants
於 2019 年 4 月住了 4 晚
Cassie W 於 2019年4月26日的回應
Dear HINGHAN, Thank you for taking the time to share your feedback on your recent stay with us. We are so pleased to hear you found our convenient location suitable for your needs. Warm Regards, Cassie W Front Office Manager

6/10 一般

真實旅客

不滿：整潔度
住到的房間跟在網頁上看到的不一樣,非常小樓層低,打開窗廉就看到外面在施工,三個人住非常不舒服。反應後雖然在第三天幫我們換房間,但心情都被弄糟了。 新房間還在桌上看到前一個客人留下的髮夾...
於 2019 年 2 月住了 4 晚
Cassie W 於 2019年2月14日的回應
Thank you for sharing your feedback. I do apologise for the issues you experienced but glad the team were able to assist with the room move to somewhere more comfortable within the building. Warm Regards, Cassie W Front Office Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Daniel Q. 於 2019年1月21日的回應
Hi, Thank you for your feedback.

8/10 不錯

Wai Han

讚好：職員與服務和住宿狀況
市中心
方便但床太軟
於 2019 年 1 月住了 2 晚
Daniel Q. 於 2019年1月21日的回應
谢谢

8/10 不錯

weng ian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置較佳
地理位置較佳,交通方便,THE ROCKS MARKET步行十幾分鐘便到! 房間乾淨整潔
於 2018 年 9 月住了 2 晚
Daniel Q. 於 2018年9月23日的回應
Hi Ian, Thank you for your comments. Your feedback is very much appreciated.

8/10 不錯

Anna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚
Lloyd 於 2018年6月2日的回應
Thank you for the feedback of Mantra 2 Bond

8/10 不錯

Chia Tuo

讚好：職員與服務、住宿狀況和客房舒適度
方便的住宿環境
403號房的床頭插座壞了、屋內有之前住客的鞋、wifi或4G的訊號很差、淋浴的水會淹出門外；但其他都很好。
Lloyd 於 2018年4月5日的回應
Thank you for your feedback of Mantra 2 Bond.

8/10 不錯

jiang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常不错的酒店
位置极佳，周边交通方便，餐馆选择多，购物方便，是旅游休闲的好选择。前台服务也到位。
於 2018 年 2 月住了 3 晚
Lloyd 於 2018年3月1日的回應
Thank you for your feedback of Mantra 2 Bond.

10/10 優異

wei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置很好的酒店式公寓
很舒适的酒店式公寓，房间和图片完全一致，落地窗带一个小阳台可以看夜景，床垫和床上用品都很舒适，房间配备了洗衣机和烘干机，作为旅行的最后一站终于可以不背着一包脏衣服回家了; 酒店位置很好，十分钟可以走到环形码头，岩石区或是悉尼塔，走路去鱼市场也不过半个小时，非常推荐!
Lloyd 於 2018年3月1日的回應
Thank you for your feedback of Mantra 2 Bond.

8/10 不錯

celia (sydney)

讚好：整潔度、職員與服務和客房舒適度
飯店地點離環形碼頭近，岩石區也不遠，走路可抵達，相當便利。 飯店廚房的排風機、烤箱、烤麵包機，如果再清洗乾淨，會更完美。
於 2018 年 2 月住了 4 晚
Lloyd 於 2018年2月23日的回應
Thank you for your feedback of Mantra 2 Bond.

10/10 優異

WAI LEUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Good location in downtown area, 2-3 minutes to train station, 5-7 minutes walk to Circular Quay, easy to take buses, even walk to Darling Harbour is 30 minutes. Supermarket just opposite hotel.
於 2017 年 12 月住了 7 晚
Thank you for your feedback of Mantra 2 Bond Street.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住宿环境不错，地点位置很棒，但是楼下施工影响休息。
於 2017 年 8 月住了 3 晚
Thank you very much for your feedback.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
地點好但不太清潔
地點在the Rocks，十分方便，步行到darling harbour 、circular quay 、QVB 或唐人街都只需15分鐘左右。房間尚算舒適。有廚房十分方便。 但有2大問題。1）房間內沒有鎖，不太安心，住4晚已有2次house keeping 直接開門入房內。 2）浴室及廚房不太清潔。浴室的抽風格鋪滿塵埃，應該是從不清理。打掃後地上亦長髮留下。廚房的焗爐內4邊全是塵及食物碎，水槽下亦有污漬及味道，應沒有清潔。
於 2017 年 7 月住了 4 晚
Thank you very much for your feedback of Mantra 2 Bond Street. We look forward to seeing you again soon.

8/10 不錯

KA LOK

位置極好其他一般
酒店位置很好, 但酒店其他一般
於 2017 年 5 月住了 3 晚
Hi Ka Lok. Thank you for the comments and hope to welcome you back again soon. Dan - Executive Assistant Manager

6/10 一般

真實旅客

Convenient and clean hotel
Neat and tidy Good deal of price Spacious apartment for 2 couples/family of 4-5 Convenient location to reach many places i.e. 8 mns walk to China Town Well equipped washing machine and dryer. Full furnished open kitchen however the electric stove is not powerful enough Time to have renovation
Hi Verified Traveller. Thank you for the comments. I am pleased to read you enjoyed our spacious apartments. We will be undergoing a refurbishment in June so hopefully this will resolve your query in regards to the electric stove top. Looking forward to welcoming you back again soon. Dan - Executive Assistant Manager

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
第二次入住竟有蟑螂，且客廳沙發桌子等老舊，燈光很暗，床小且不好睡
Thank you for the feedback. Hope to welcome you back again soon. Dan - Executive Assistant Manager

10/10 優異

CHINI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間乾淨整潔，櫃檯服務人員很nice
Hi Chini. Thank you for the feedback. Hope to welcome you back again soon. Dan - Front Office Manager

10/10 優異

YANQIONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置好
酒店位置很好，离悉尼歌剧院、海德公园等景点很近，可以步行到达；附近就有地铁站，出行方便。超市也不远，方便买东西回酒店煮饭。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
鄰近市中心是最大賣點
地點鄰近鐵路, 而且可以步行到CIRCULAR QUAY，可以節省不少車費。 房間舒適，不知怎麼電視機會在我們睡覺時自己開了，感覺有點陰森, 我們想應該是預先定時間吧。廚房工具也不錯, 洗碗機入不到粉去洗, 而且去水不了, 另欠缺了焗爐盤，要焗東西就要每天問櫃枱拿, 但員工也很和善, 所以算是開心的居住。

6/10 一般

CHIEN-TING (taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good
一切都很美好

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常好的酒店，值得推荐
非常好，性价比非常高，位置很好，就在市区，而且离环形码头和情人港都非常近，走路就能去，房间也很清洁，有厨具，定的行政套房，环境好，又很大，服务人员也非常热情，非常好的酒店，值得推荐

8/10 不錯

MR.z

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置超好的酒店
位置超好的酒店 离四季也就5分钟步程，离环型码头10分钟步程，当然这个价格的酒店没法和四季的舒服程度比了 所以不要求星级酒店的 这个酒店绝对可以的！

8/10 不錯

sulacher (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very comfortable bed!! very good location!!
Made for sleep!!! very comfortable bed!! very good location!! Bus or Train easily get there

10/10 優異

Melissa

家人同遊
讚好：整潔度、設施服務和住宿狀況
Was a really nice place to stay. So close to everything and service and room were great
於 2024 年 2 月住了 4 晚

8/10 不錯

Edie

於 2024 年 4 月住了 2 晚
Melissa Martinez - Front Office Manager 於 2024年5月19日的回應
Dear Edie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

8/10 不錯

Matthew

讚好：整潔度
Great location
於 2024 年 4 月住了 2 晚
Melissa - Front Office Manager 於 2024年4月28日的回應
Dear Matthew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

10/10 優異

Shadi

讚好：整潔度、設施服務和住宿狀況
This time I had better room was quiet and nice .
於 2024 年 4 月住了 2 晚
Melissa 於 2024年4月23日的回應
Dear Shadi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

2/10 很差

Shadi

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
They offer me room with motors start running 7 am
於 2024 年 4 月住了 2 晚
Melissa Martinez - Front Office Manager 於 2024年4月18日的回應
Dear Shadi,Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. Please allow me to express my sincerest apologies for the inconveniences experienced.We would have loved the opportunity to rectify any issues while you were here with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Elizabeth

讚好：整潔度、設施服務和住宿狀況
Great location and very clean. Staff is very friendly and helpful
於 2024 年 3 月住了 5 晚
Melissa Martinez - Front Office Manager 於 2024年4月18日的回應
Dear Elizabeth, we very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

10/10 優異

Michelle

於 2024 年 3 月住了 4 晚
Melissa Martinez - Front Office Manager 於 2024年4月18日的回應
Dear Michelle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

8/10 不錯

Erica

於 2024 年 3 月住了 1 晚
Melissa Martinez - Front Office Manager 於 2024年4月18日的回應
Dear Erica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

8/10 不錯

Ben

伴侶同遊
讚好：整潔度和住宿狀況
The hotel was quite nice for the price. However, we used the hotel spa on the rooftop for 30 minutes and there was so much chlorine in it that our skin has been peeling off since using it. I recommend the hotel but avoid the spa at all costs!!
Melissa Martinez - Front Office Manager 於 2024年3月26日的回應
Dear Ben, Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. While we are delighted to read that you recommend the hotel, we regret that we fell short of your expectations with our pool facilities. Rest assured that your comment has been shared with the appropriate hotel team to ensure that this was an isolated issue. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Sydney.Warm regards,Melissa MartinezFront Office Manager

10/10 優異

Colleen

讚好：整潔度和住宿狀況
We liked that we were right at the metro stop as we walked out the door. We could also walk down to Circular Quay.
於 2024 年 1 月住了 4 晚
Melissa 於 2024年3月12日的回應
Dear Colleen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Terrence

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great accommodation.
於 2024 年 2 月住了 4 晚
Melissa 於 2024年2月25日的回應
Dear Terrence,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Denis

讚好：整潔度和住宿狀況
The staff were excellent. The café too.
於 2024 年 2 月住了 3 晚
Melissa 於 2024年2月25日的回應
Dear Denis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Teka-Ann

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
The location is priceless. The Bridge Street tram stop is literally right outside the lobby. The staff was very nice and super helpful with locations and directions. Our 2 bedroom suite was awesome. Great views outside the windows. Fully stocked with supplies. Kitchen was wonderfully equipped. Really loved this location and our suite.
於 2024 年 2 月住了 3 晚
Melissa 於 2024年2月25日的回應
Dear Teka-Ann,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Philip

讚好：整潔度和住宿狀況
Very good people are here to help make your stay as comfortable as can be.
於 2024 年 2 月住了 5 晚
Melissa 於 2024年2月25日的回應
Dear Philip,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Sheryl

讚好：整潔度和設施服務
Great location. Close to the train for transport to and from the airport. Views from the roof top pool were great!!
於 2024 年 2 月住了 2 晚
Melissa 於 2024年2月25日的回應
Dear Sheryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.

6/10 一般

Ella

不滿：設施服務
Shower was moldy and caulking around the base of the shower was pulled off the wall along a large strip of the wall. Water leaks from shower into the bathroom floor. No luggage racks in the room. Asked staff when we checked in and they said we would two in the morning after people checked out of other rooms - that never happened - mid afternoon I had to ask again at the desk - only one ever came. Parking was a disaster - we paid for it and several times there was no space to park in. Instructions of where we allowed to park given by staff when we checked in were different and more restrictive than what the staff on the next day told us. For a deluxe two bedroom we had lots of space but for the price we paid you’d expect more attention to all the details which were sorely lacking. Which this review could have been more positive.
於 2024 年 2 月住了 2 晚
Melissa 於 2024年2月25日的回應
Dear Ella,Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. We are saddened to read that our service was not up to standards. We would like to assure you that we are taking corrective actions to ensure that this does not happen again in the future.We appreciate your patience and understanding and look forward to the better serve you in the near future.Warm regards,Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Tanya

家人同遊
讚好：整潔度和客房舒適度
Highly recommend
Central location to everything we needed, spacious and fully equipped unit and amazing staff. Absolutely recommend this place.
於 2024 年 2 月住了 2 晚
Melissa 於 2024年2月25日的回應
Dear Tanya,We very much appreciate your comments regarding your stay at Mantra 2 Bond Street. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words, I am pleased to read that our helpful staff made a lasting impression. Looking forward to welcoming you the next time you are in Sydney. Sincerely, Melissa Martinez Front Office ManagerMantra 2 Bond St.

10/10 優異

Melinda

於 2024 年 2 月住了 1 晚
Melissa Martinez - Front Office Manager 於 2024年3月26日的回應
Dear Melinda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melissa Martinez Front Office Manager Mantra 2 Bond St.

6/10 一般

Julia

不滿：住宿狀況
Good location, but run down and not the cleanest
於 2024 年 1 月住了 3 晚
Melissa 於 2024年2月25日的回應
Dear Julia,Thank you for taking the time to tell us about your experience at Mantra 2 Bond St. Rest assured that I will address your comments with our Housekeeping Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Melissa Martinez Front Office ManagerMantra 2 Bond St.