套房 (Rooftop) | 高級寢具、迷你吧、房內夾萬、書桌

悉尼君悅酒店的評價

5 out of 5
悉尼君悅酒店
7 Hickson Road, The Rocks, NSW

評價

9.4

完美

10 分評分,優異;268 則評價中有 212 則" "
8 分評分,不錯;268 則評價中有 33 則" "
6 分評分,一般;268 則評價中有 11 則" "
4 分評分,欠佳;268 則評價中有 6 則" "
2 分評分,很差;268 則評價中有 6 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

真實旅客

於 2018 年 11 月住了 4 晚
Marc 於 2018年11月25日的回應
Thank you for your ratings following your recent stay. We truly appreciate it and look forward to welcome you back again in the near future. Best regards, Marc

8/10 不錯

真實旅客

讚好:整潔度
Great location, too expensive, luxury equipment fantastic breakfast, spacious rooms
於 2018 年 2 月住了 3 晚
Marc 於 2018年2月18日的回應
Thank you very much for providing us with your feedback following your recent stay. We sincerely appreciate your ratings and comment and looks forward to welcome you back in the near future.

10/10 優異

DongYing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Iconic view of Sydney
The view from room is fantastic! Staffs are very helpful, just a little bit expensive
General Manager 於 2016年11月18日的回應
Thank you for taking your time to provide us with feedback following your stay. We sincerely appreciate your kind comments, particularly regarding our staff. Best wishes, Michelle Finney Personal assistant to General manager Park Hyatt Sydney

10/10 優異

xu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
最美丽舒服的城市酒店
绝对满意
General Manager 於 2016年10月16日的回應
Thank you for taking your time to provide us with wonderful feedback following your recent experience with us at Park Hyatt Sydney. Best wishes, Michelle Finney Personal Assistant to General Manager Park Hyatt Sydney

10/10 優異

Ron

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous position!!
於 2024 年 5 月住了 2 晚

10/10 優異

faowaz

讚好:整潔度、職員與服務、設施服務和住宿狀況
Bit pricey but worth every cent
於 2024 年 5 月住了 2 晚
Regards Oliver, Park Hyatt Sydney 於 2024年5月13日的回應
Thanks Faowaz, we try to offer a personalised luxury experience to all our guests, and we're really happy you loved your stay this time.

10/10 優異

Jeff (alamo)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was located straight across from the opera house. The view was spectacular. I’m very lucky because I get to stay in some of the finest five star luxury properties, this park Hyatt is as good as it gets. The staff was extremely professional. Get the breakfast package with your room, you will not be disappointed
於 2024 年 2 月住了 5 晚
Oliver, Park Hyatt Sydney 於 2024年2月26日的回應
Hi Jeff, thanks for your amazing feedback. We also have other beautiful hotels in the Park Hyatt portfolio, but it is kind of you to be so complimentary of Park Hyatt Sydney. We're very happy you enjoyed your stay, and I hope we see you again soon. Regards

10/10 優異

MAKI

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
最初は普通の部屋だなと思いましたが、オーストラリアの他のホテルに比べるとすごく良い方だという事がわかりました。しかしやはりお値段ほどではないかなと思います。景色はとても良かったです。
於 2024 年 2 月住了 2 晚
Regards Oliver, Park Hyatt Sydney 於 2024年2月23日的回應
Dear Maki, I'm very pleased to hear you felt our hotel was excellent, and we hope we will see you again soon.

10/10 優異

SHIWA

於 2024 年 2 月住了 2 晚
Regards Oliver, Park Hyatt Sydney 於 2024年2月23日的回應
Hello Shiwa, Thanks you very much for your review and sharing that you had a wonderful experience with us.

10/10 優異

Joanne

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 2 晚
Oliver, Park Hyatt Sydney 於 2024年2月6日的回應
Thank you Joanne! Regards

10/10 優異

Garry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2024年2月6日的回應
Thank you Garry for taking a moment to share a perfect score. Hope you return soon. Regards

2/10 很差

Sekeun

家人同遊
不滿:整潔度、職員與服務和客房舒適度
최악의 경험, 주변 소음이 너무 심하고 오페라 하우스 보이는것말고는 모두다 최악입니다. 상당히 오래된 호텔처럼 느껴졌고 조식은 최악입니다. 서비스도 상당히 불친절하고 문의한 부분에 대해서 답변을 제대로 않하는것 뿐만 아니라 고객응대할시에 표정들이 상당히 좋지 않습니다. 머물지 않는것을 추천합니다
於 2024 年 1 月住了 1 晚
Park Hyatt Sydney. 於 2024年2月12日的回應
Hello Mr Park, I understand that the team attempted to assist you during your stay with us, and I'm very sorry that we were unable to meet your expectations on this occasion. We hope you will give us an opportunity to make it right again. I'll place your feedback into your profile, so if you are willing to give us another chance, we can try to make your stay more comfortable next time. Regards Oliver

2/10 很差

Sekeun

家人同遊
不滿:整潔度、職員與服務和客房舒適度
The worst park hyatt !!
Aweful experience during my stay for 6 nights with family. View was good but overprice and food was terrible. Do not saty in this hotel and take this very seriously.
於 2024 年 1 月住了 5 晚
Oliver, Park Hyatt Sydney 於 2024年2月12日的回應
Hello Mr Park, I'm sorry we did not meet your expectations this time. I'd like to ask if you can give us another opportunity to ensure your stay if more comfortable than this most recent visit. Regards

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Regards Oliver, Park Hyatt Sydney 於 2023年12月28日的回應
Thanks for letting us know you had an amazing stay David!

10/10 優異

SATOSHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
シドニーに滞在するときはこちらを利用させていただいております。オペラハウスを望むこのホテルは、全てにおいて満足させてくれます。
於 2023 年 12 月住了 3 晚
Oliver, Park Hyatt Sydney 於 2024年1月5日的回應
Hello Satoshi, thank you, we love the view as well. Look forward to welcoming you back next time. All the best,

10/10 優異

Eugenie

於 2023 年 12 月住了 3 晚
Oliver, Park Hyatt Sydney 於 2024年1月5日的回應
Thanks for giving us a perfect score Eugenie, we really appreciate it and we pleased you had a wonderful stay. Regards

10/10 優異

Lee

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property! Location is great for the views and proximity to the heart of Sydney. The staff were very helpful and attentive. Nothing was too complicated. Not all the rooms had the promised views - we had to go out to the balcony to see the Opera House, but that didn’t detract much. The rooftop pool is awesome, as is the breakfast room. Definitely a fun hotel to stay at in Sydney!
Regards, Oliver, Park Hyatt Sydney 於 2023年12月28日的回應
Hi Lee, thank you for staying with us and the wonderful review you posted. We're pleased you had a great stay with us. Can I reconfirm that our Harbour View rooms don't have direct views of the Opera House, but we glad to see you found out that some of them have glimpses from the balconies. You can get a full direct view from an Opera View or Opera Deluxe room if that's an important feature for you. Regardless we hope you will stay with us again soon.

2/10 很差

Steve

讚好:整潔度、住宿狀況和客房舒適度
Tradies looking over balcony at wife in bed
4th time and last . Tradies turned up outside our balcony at 8am working on the Astro turf, looking into room , we were both not attired for this and we shut blinds . Paid for opera view looked at blinds . Complained to reception and they said basically to my shock bad luck . I said I was going to write an our review , Marilyn at reception said she didn’t mind . We booked 3 rooms that night for a business meeting and were at the property the week before . We will take our business elsewhere
於 2023 年 12 月住了 1 晚
Regards Oliver, Park Hyatt Sydney 於 2023年12月28日的回應
Hello SteveThank you for taking the time to share your feedback with us. We were sorry to hear that you didn't have a comfortable and enjoyable stay with us.We understand the inconvenience you experienced, and we apologize for any frustration it may have caused. We would be delighted to welcome you back and ensure that you have a much better experience. Please let us know if you'd reconsider staying with us again, and we will do our best to make your stay as comfortable as possible.

10/10 優異

Jade

於 2023 年 12 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年12月17日的回應
Hello Jade, We'd love to know what contributed to a score of 5 out of 5, but needless to say we're happy you loved your stay, and thank you so much for taking a few minutes to review our hotel. Regards Oliver, Park Hyatt Sydney

10/10 優異

Jared

讚好:整潔度、職員與服務和住宿狀況
We had just the most amazing room for our Wedding Anniversary. Thank you for making our stay very memorable.
於 2023 年 12 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年12月11日的回應
Thanks Jared. Congratulations on your anniversary, and we're very happy we were able to make your stay memorable. We hope to help you celebrate next year as well.

10/10 優異

Kara

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Great location! Hyatt team was fantastic!
於 2023 年 10 月住了 2 晚
Oliver, Park Hyatt Sydney 於 2023年10月31日的回應
That's wonderful to hear this feedback Kara, we're so happy you enjoyed your stay. Look forward to welcoming you back soon.

10/10 優異

Atoossa

讚好:整潔度、職員與服務、設施服務和住宿狀況
The Staff & Service Was Excellent
於 2023 年 10 月住了 4 晚
Oliver, Park Hyatt Sydney 於 2023年10月31日的回應
Dear Atoosa, thank you for your kind words, we're glad to hear you enjoyed your visit.

10/10 優異

Vincent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年10月31日的回應
Thank you Vincent, for your review, we really appreciate your feedback.

10/10 優異

Roger

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Oliver, Park Hyatt Sydney 於 2023年10月20日的回應
Thank you Roger for your feedback. Glad you enjoyed your stay

10/10 優異

Grant

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff & location you cannot fault we will be back
於 2023 年 10 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年10月20日的回應
Thank you Grant, we hope to see you again soon.

10/10 優異

JI YOUNG

於 2023 年 10 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年10月20日的回應
Thank you Ji Young, we hope to see you next time you travel to Sydney

8/10 不錯

John

於 2023 年 10 月住了 1 晚
Oliver Ruf, Park Hyatt Sydney 於 2023年10月31日的回應
Dear John, thank you for your review, if you'd be interested in letting us know how we could have improved, I'd love to hear from you

10/10 優異

Stephen (San Mateo)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location and view from the room were amazing. Staff were very professional and friendly. Rooms were very comfortable and quiet.
於 2023 年 9 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年10月20日的回應
We love the location and the view as well, and we're pleased that the staff were professional and friendly as well.

10/10 優異

Seiko

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Oliver, Park Hyatt Sydney 於 2023年10月31日的回應
Dear Seiko, thanks for your review, we're so happy you enjoyed your stay.

10/10 優異

HYANGHEE

於 2023 年 9 月住了 1 晚
Oliver, Park Hyatt Sydney 於 2023年10月31日的回應
Thank you for your feedback, we're delighted you enjoyed your stay with us.

10/10 優異

Annabell

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staff of the hotel were very friendly and helpful, especially Béatrice at the front desk.
於 2023 年 6 月住了 2 晚

10/10 優異

Sue

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The only negative thing was that our room wasn't ready when we arrived (at the advertised time) so we had to wait for over an hour. Everything else was fantastic
於 2023 年 6 月住了 1 晚

10/10 優異

Lino

於 2023 年 4 月住了 2 晚

10/10 優異

Jane

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Superb star in sydney
Perfect location for a short trip to Sydney. Excellent rooms, breakfast and service from everyone. Highly recommend
於 2023 年 3 月住了 3 晚

10/10 優異

joseph

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
our stay for our 47th wedding anniversary was out of this world. we weren't disappointed at all,great room,view,comfort the best stay we had by far.
於 2023 年 3 月住了 2 晚

10/10 優異

Logan

於 2023 年 3 月住了 2 晚

6/10 一般

Paul

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Great property. Below average service
I proposed to my fiancé during this stay. A very special time for us. I did not expect an upgrade but expected a good room in our category. Nothing could be done. Trying pre-arrange a surprise Spa visitor for my partner and then a small group celebration in the bar were not simple. A request for a vase for flowers took 2 reminders and over 3 hours to be addressed. Just another number in your booking system. It was the most impersonal experience - and for the price almost unforgivable. The property is delightful. The service - less than ordinary. The Cartier store and Quay restaurant went out of their way to create a special occasion for us.
於 2023 年 2 月住了 2 晚

8/10 不錯

James

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel, food service could have been better for such a high end hotel.

10/10 優異

Patrick

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful view of the Harbor and the Sydney Opera House! Close to shopping and dining facilities.

10/10 優異

Brett

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This feels like a small Hotel and is nice because it is low rise and i think you feel more connected with the immediate surrounds. It is also located in an amazing spot on the harbour with many activites happening all around you.
於 2022 年 10 月住了 1 晚

6/10 一般

Louis

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
OK not great
the hotel is well appointed, but not to the standard to expect for the money. For example went to have a scotch- ordered a single malt on rocks - got a white rye and when asked why i was advised the malt in that brand was out of stock- so i chose a different brand - Mccullun 12year again advised that was out of stock but suggested a 25 year at $265 per shot. i would expect a reasonable range of scotch at fair prices
於 2022 年 10 月住了 1 晚

10/10 優異

kevin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

10/10 優異

Jared

於 2022 年 8 月住了 2 晚

10/10 優異

Ash

讚好:整潔度、住宿狀況和客房舒適度
Hits the mark, and then some.
Brilliant stay and the staff is what made it amazing and as you would expect with a Hyatt the facilities did not disappoint either. We required a room change mid stay (no fault of the hotel) and it was swift and seamless from intial call to concierge to sending someone to assist in the room change. The food for both resturant and room service delicious and lovely cocktails ij the lounge bar to finish off a night. Will be returning.
於 2022 年 7 月住了 2 晚

10/10 優異

Gregory

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 1 晚

10/10 優異

David

於 2022 年 6 月住了 1 晚

6/10 一般

Anshuman

商務旅客
讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
於 2022 年 5 月住了 5 晚

10/10 優異

Toni

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 1 晚

8/10 不錯

Lucy

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 2 晚

10/10 優異

Kimberley

Absolutely gorgeous hotel. A quick overnight stay with my hubby & everything was lovely. The room, the view, the sumptuous bed. Everything was perfect.
於 2022 年 5 月住了 1 晚