住宿設施服務

悉尼帕茲角中央公寓酒店的評價

4 out of 5
悉尼帕茲角中央公寓酒店
15 Springfield Avenue, 15, Potts Point, NSW

評價

8.2

很好

10 分評分,優異;999 則評價中有 420 則" "
8 分評分,不錯;999 則評價中有 372 則" "
6 分評分,一般;999 則評價中有 118 則" "
4 分評分,欠佳;999 則評價中有 57 則" "
2 分評分,很差;999 則評價中有 32 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Hoi Chung

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 6 晚
PeterB 於 2023年11月30日的回應
Dear HoiThank you for choosing to stay with us. We appreciate your feedback, and we're here to ensure your experience is exceptional. If there are specific details you'd like us to address, please share, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Mark (General Manager) 於 2021年6月15日的回應
Thank you for taking the time to review your recent stay with us, and for the positive feedback. We hope to see you return in the near future.

8/10 不錯

Clarice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had 2 bedrooms connecting to each other with 2 extra lockable doors which was great. Rooms were clean and the size was acceptable. Free use of laundry and dryer which was another plus. However, toilet was small and the sink was so tiny. Friendly staff. Would recommend it to friends.
於 2018 年 5 月住了 1 晚
Richard 於 2018年6月6日的回應
Dear Clarice, I hope you are well. Thank you for taking the time to review your stay with us here at Quest Potts Point. All of our guest feedback helps us to ensure we are on track and providing the best possible service and experience to each and every one of our guests, I appreciate you taking the time. I look forward to welcoming you back shortly, please do let me know when you are next travelling to Sydney. Thank you again. Richard at Quest

8/10 不錯

Tiff (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice Staff
I would like to say the staff in Quest were all friendly. I met a gentleman, Marcus, who helped me and my family a lot during our stay. I feel very impressed and overwhelmed. I would definitely come back to this hotel if I visit Sydney again.
Alison at Quest 於 2016年2月22日的回應
Dear Tiff, Thank you for taking the time to review your stay with us here at Quest Potts Point. I have passed your kind words on to Marcus, it is fantastic to hear our team went above and beyond during your stay. I look forward to welcoming you back when next in Sydney in the near future. Thank you.

4/10 欠佳

真實旅客

不滿:住宿狀況和客房舒適度
信錯酒店的相片
完全不值,房間細得可憐,信錯相片。窗外只能對著觸手可及的大廈。感覺就像坐牢。非常不高興,非常不滿意。

10/10 優異

Amanda

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely property and ideal location for what I needed, which was easy walking to at Vincent’s hospital. Nice area and lovely little room
於 2024 年 4 月住了 2 晚
Peter B 於 2024年4月22日的回應
Dear Amanda,We're so pleased you enjoyed your stay at Sydney Potts Point Central Apartment Hotel and found our location ideal for your visit to St. Vincent's Hospital. It's wonderful to know that the area and your room met your expectations. We hope to welcome you back soon for another lovely stay!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel

10/10 優異

Joe

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 2 晚
Peter B 於 2024年4月15日的回應
Dear Joe,Thank you for the excellent rating of Sydney Potts Point Central Apartment Hotel! We are thrilled that you had a five-star experience with us and look forward to welcoming you back for another stellar stay in the future.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel

8/10 不錯

Callie

讚好:設施服務
I had a decent stay at this hotel, however I do not think I would choose it again. It was not quite as clean as I was expecting based on reviews (ie. hairs in the bathrooms, on the bedding and floor). The staff was helpful in letting me drop my luggage in the morning before check-in, however I experienced multiple instances of finding nobody at the front desk during open hours. The location is convenient, very close to Kings Cross Station and not too far of a walk to Circular Quay which was nice. The market across the street had a great selection for times when I didn't want to eat at a restaurant and the terrace was an enjoyable spot to relax after a long day.
於 2024 年 3 月住了 2 晚
Peter B 於 2024年4月8日的回應
Dear Callie,Thank you for sharing your feedback. We appreciate your choice to stay with us. We’re pleased that you found our location convenient.We apologise for any inconvenience caused by cleanliness issues during your stay. Rest assured, we take guest feedback seriously, and we will address this promptly. Regarding the front desk availability, we apologise for any lapses you encountered. We appreciate your patience and understanding.Travel safely to your next destination, and we hope to welcome you back in the future.Kind regards, Guest Services Sydney Potts Point Central Apartment Hotel

10/10 優異

Robert

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was more than helpful and courteous. The place was packed with Swifties in town for the Taylor Swift concert, and the limited staff did their best to accomodate all guests. There were a few housekeeping issues due to the circumstances. Staff helped to answer questions and helped to solve some problems that arose. We would book here again if we returned to Sydney.
於 2024 年 2 月住了 1 晚
Peter B 於 2024年3月25日的回應
Dear Robert,Thank you for the stellar rating and for your understanding during a bustling time. We're overjoyed that our team could assist and make your stay enjoyable amidst the excitement of the concert. Your willingness to return is the highest compliment we could receive.We look forward to your next visit to Sydney!Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

2/10 很差

AKARI

多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
部屋の広さは満足でしたが、シャワーブースがすごく狭くて水捌けが悪く、トイレもびしゃびしゃになってしまい、とても使い心地が悪かったです。虫も出て嫌でした。
於 2024 年 3 月住了 4 晚
Peter B 於 2024年3月25日的回應
Dear Akari,Thank you for taking the time to review your stay While I'm glad the room size met your expectations, it's clear we missed the mark on several other aspects of your experience, especially regarding the shower and toilet facilities. Please accept our sincerest apologies for the discomfort and inconvenience you experienced.We hope to have the opportunity to regain your trust and show you the level of quality and comfort you rightfully expect from us. Please feel free to reach out to our guest services team if you're willing to discuss your experience further.Kind regards,Guest Services, Sydney Potts Point Central Apartment Hotel

10/10 優異

Keith

讚好:整潔度、職員與服務和住宿狀況
Location
於 2024 年 3 月住了 1 晚
Peter B 於 2024年3月25日的回應
Dear Keith,Thank you for the top rating and for highlighting our location. We're delighted it contributed positively to your stay at Sydney Potts Point Central Apartment Hotel.Safe travels, and we hope to have the pleasure of your company again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

2/10 很差

COCO

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
予約した時に見た写真と部屋が違って狭く、アメニティーが少なかったり、石鹸がなかったり、コンディショナーが2つでシャンプーがなかったりで部屋からフロントへ電話するところもなく早めにスタッフがいなくなってしまうため対応がしてもらえない状態でした。 またベッドメイキングはしてもらえないし、虫はでるし、虫の死骸があるしで期待はずれでした。 チェックインする際のメールが届いてルームキーの受け取り方が分からなかった時の対応はとても優しかったです。
於 2024 年 3 月住了 2 晚
Peter B 於 2024年3月25日的回應
Dear Coco,Thank you for taking the time to share your experience. We sincerely apologise for the discrepancies between the room provided and the photo, as well as the lack of amenities and the issues you encountered. Your comfort is important to us, and we're addressing these concerns with the utmost urgency.We're glad, however, that our staff was able to assist you kindly with the check-in process. We hope to have another opportunity to provide you with the quality stay you deserve.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

6/10 一般

meijin

家人同遊
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
I have booked two rooms, one was on level one and it was very clean. The other one was in lower ground and noticed many bugs in the room
於 2024 年 3 月住了 1 晚
Peter B 於 2024年3月18日的回應
Dear Meijin,Thank you for sharing your feedback. We're glad that you found the room on level one clean. However, we sincerely apologise for the issue you experienced with the room in the lower ground. We appreciate you bringing this to our attention, and we will ensure our housekeeping team addresses this issue promptly. We hope to have the opportunity to provide you with a better experience in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4/10 欠佳

Irem (Sydney)

不滿:住宿狀況
Too small, photo’s deceiving
於 2024 年 3 月住了 2 晚
Peter B 於 2024年3月18日的回應
Dear Irem,Thank you for sharing your feedback. We apologise if the size of our accommodation did not meet your expectations and if the photos gave a different impression. We strive to provide accurate representations of our accommodations, and we regret any misunderstanding.Your feedback is valuable to us as we continually work to improve our guest experience. We hope to have the opportunity to serve you better in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Ian

讚好:整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 3 月住了 4 晚
Peter B 於 2024年3月18日的回應
Dear Ian,Thank you for taking the time to rate your stay! We're thrilled to receive such a positive review and look forward to a return visit.Kind regards,Guest Services

10/10 優異

Michael Paul

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place highly recommended
於 2024 年 3 月住了 5 晚
Peter B 於 2024年3月18日的回應
Dear Michael Paul,Thank you for your high recommendation and positive rating. We're thrilled that you found our place great. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.We look forward to welcoming you back in the future. Please travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4/10 欠佳

Steven

於 2024 年 2 月住了 3 晚
Peter B 於 2024年3月25日的回應
Dear Steven,Thank you for choosing to stay with us. We're sorry to see that your experience may not have met your expectations. We value your feedback and would welcome any further details you could provide to help us improve.Wishing you safe travels, and we hope to have the opportunity to better serve you in the future.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel

8/10 不錯

Don

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great place for a short stay well located amongst the myriad of restos and shops in Kings Cross. Basic rooms with comfortable beds. Walls a bit thin but it’s an old building. Staff was excellent and wifi worked very well. A great affordable option close to transit for a short stay in Sydney.
於 2024 年 2 月住了 1 晚
Peter B 於 2024年2月28日的回應
Dear Don,Thank you for choosing to stay with us and for sharing your feedback. We're delighted that you found our location convenient and enjoyed the comfort of our beds. Your kind words about our staff are much appreciated.We acknowledge your comment about the thin walls due to the age of the building. We're continually working on improvements and your feedback is valuable in this process.We're glad that you found our hotel to be a great affordable option and we hope to welcome you back on your next visit to Sydney. Travel safely!Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location 👌
於 2024 年 2 月住了 1 晚
Peter B 於 2024年2月28日的回應
Dear Elizabeth,Thank you for choosing Sydney Potts Point Central Apartment Hotel for your stay and for taking a moment to share your feedback. We're delighted you appreciated our great location and that it contributed positively to your experience with us. We aim to provide a convenient and enjoyable stay for all our guests, and your acknowledgment means a lot. We look forward to welcoming you back for another visit in the future.Kind regards,Guest Services, Sydney Potts Point Central Apartment Hotel

2/10 很差

Olivia

不滿:整潔度、職員與服務、設施服務和住宿狀況
ROACHES!!
於 2024 年 2 月住了 5 晚
Peter B 於 2024年2月28日的回應
Dear Olivia,Thank you for sharing your feedback. We're truly sorry that your experience did not meet your expectations. Please accept our sincere apologies for any discomfort caused by the issue you've mentioned. We take matters like this very seriously and have already alerted our housekeeping team to ensure such incidents are not repeated. We value your feedback and will use it to improve our services. We hope you will give us another opportunity to serve you better in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Ellen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel had everything we needed, everything was in walking distance to shops etc. The staff were also very lovely.
於 2024 年 2 月住了 4 晚
Peter B 於 2024年2月13日的回應
Dear Ellen,Thank you for choosing to stay with us and for your positive review. We're delighted that our hotel met all your needs, and you found our location convenient for accessing shops. It's wonderful also that you found our staff lovely.We look forward to welcoming you back in the future. Safe travels to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

6/10 一般

Dolores

於 2024 年 1 月住了 1 晚
Peter B 於 2024年3月25日的回應
Dear Dolores,Thank you for choosing to stay with us. We're committed to providing a great experience and would love to hear more about your stay. Your feedback is crucial in helping us improve.We hope to see you again and wish you safe travels to your next destination.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel

8/10 不錯

David

於 2024 年 2 月住了 1 晚
Peter B 於 2024年3月25日的回應
Dear David,Thank you for the 4-star review. If there's anything specific that stood out during your stay or areas where you think we could improve, we're all ears. Looking forward to the opportunity to welcome you back and impress you even more next time!Kind regards,Guest Services

10/10 優異

VIC

讚好:整潔度、職員與服務和住宿狀況
Private
於 2024 年 2 月住了 2 晚
Peter B 於 2024年2月6日的回應
Dear Vic,Thank you for the five-star rating of Sydney Potts Point Central Apartment Hotel. We're thrilled to know your stay with us was to your complete satisfaction. If there are any highlights or particular aspects of your stay that made it exceptional, we would love to hear more about your experience.Looking forward to welcoming you back for another memorable visit.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel.

8/10 不錯

Christiane

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Peter B 於 2024年2月6日的回應
Dear Christiane,Thank you for your rating of 8 out of 10 for Sydney Potts Point Central Apartment Hotel. It's great to hear that you had a positive experience with us. We're committed to providing the best possible stay for our guests, and we welcome any specific feedback you may have on how we can achieve a perfect score next time.We look forward to the opportunity to host you again and aim for that 10 out of 10 on your next visit.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel.

10/10 優異

athan

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
PeterB 於 2024年1月22日的回應
Dear Athan,Thank you for choosing to stay with us and for your excellent rating. We are thrilled that your experience was a positive one. Travel safely to your next destination and we look forward to welcoming you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

2/10 很差

Ralf

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Alt und sehr schmutzig
於 2023 年 12 月住了 4 晚
Peter B 於 2024年1月9日的回應
Dear Ralf,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für das Sydney Potts Point Central Apartment Hotel auf Expedia zu hinterlassen.Wir bedauern sehr zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass Sie die Sauberkeit und den Zustand des Hotels als unbefriedigend empfunden haben. Wir entschuldigen uns aufrichtig für diese Unannehmlichkeiten und nehmen Ihr Feedback sehr ernst.Wir hoffen, dass Sie trotz dieser Erfahrung eine angenehme Zeit in Sydney hatten und wünschen Ihnen für das kommende Jahr alles Gute. Wenn Sie sich in der Zukunft dazu entschließen sollten, uns noch eine Chance zu geben, werden wir sicherstellen, dass Ihre Erfahrung viel angenehmer ist.Wir wünschen Ihnen eine sichere Weiterreise zu Ihrem nächsten Ziel.Mit freundlichen Grüßen,GästeserviceSydney Potts Point Central Apartment Hotel

10/10 優異

Amardip

於 2023 年 12 月住了 3 晚
Peter B 於 2024年1月9日的回應
Dear Amardip,Thank you for choosing to stay with us on your visit to Sydney. Your high rating is greatly appreciated. We hope that you had a wonderful holiday season and wish you a fantastic year ahead. Safe travels to your next destination and we look forward to welcoming you back.Kind Regards,Guest Services,Sydney Potts Point Central Apartment Hotel

6/10 一般

Jessica

讚好:整潔度、住宿狀況和客房舒適度
It’s decent….but not as advertised
I booked a specific room because I wanted extra space. The room I got was a shoebox. Staff just says the photos aren’t all accurate and that the rooms vary. The pictures are basically all random and do not actually equate to the exact type of room you are getting. I thought I was getting a large room with a sitting area, and glass shower. The room i actually got was barely big enough for my suitcase to open, and the flimsy shower curtain made sure the entire bathroom is full of water when you’re done showering. It was clean and it was safe feeling, but I’m not impressed with the lack of accuracy on the listings. Several reviews point this out too. Maybe management needs to update their photos and descriptions.
於 2023 年 11 月住了 4 晚
Peter B 於 2024年1月1日的回應
Dear Jessica,Thank you for your feedback. We apologise for the inconvenience caused by the discrepancy between the photos and the actual room. We are working on updating our listings to reflect the accurate features and amenities of each room type. We appreciate your understanding and patience. We are glad to hear that you found the room clean and safe, and we hope you enjoyed your stay in Sydney. We hope to have another opportunity to welcome you back and provide you with a better experience.Kind Regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Paul

讚好:職員與服務
於 2023 年 12 月住了 3 晚
PeterB 於 2023年12月21日的回應
Dear Paul,Thank you for choosing to stay with us. We're pleased to hear about your positive experience at our hotel. If there are specific aspects you enjoyed or if there's anything we can do to enhance your next stay, please let us know. Travel safely to your next destination, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4/10 欠佳

Bertil

於 2023 年 12 月住了 4 晚
PeterB 於 2023年12月21日的回應
Dear Bertil,Thank you for choosing to stay with us. We're sorry that your experience didn't meet your expectations. We value your feedback and will strive to improve our services. We hope to have the opportunity to welcome you back in the future.Travel safely to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Yasuhisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great view at the roof top
於 2023 年 11 月住了 6 晚
PeterB 於 2023年12月18日的回應
Dear Yasuhisa,Thank you for choosing to stay with us. We're delighted you enjoyed the great view from our rooftop. Your positive feedback is appreciated. Travel safely to your next destination, and we hope to welcome you back soon.Kind regards,Guest Services

10/10 優異

Junroe

讚好:職員與服務
於 2023 年 12 月住了 4 晚
PeterB 於 2023年12月18日的回應
Dear Junroe,Thank you for choosing to stay with us. We are thrilled you gave us a perfect rating and that you enjoyed our hotel. We appreciate your feedback and your loyalty. We hope you had a wonderful time in Sydney and we look forward to welcoming you back again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Lisa (Seattle)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had two separate reservations (two nights each) for the Family Room. Our initial Family Room (same floor as the rooftop) was decent. However, we were rewarded with quite the nice upgrade for our loyalty returning to the same accommodations, which was greatly appreciated. The upgraded Family Room was much more spacious with a wonderful view of the Sydney Tower Eye. Location was superb as it is within 5 minute walking distance to the Kings Cross train station and numerous dining options around Potts Point.
於 2023 年 12 月住了 2 晚
PeterB 於 2023年12月18日的回應
Dear Lisa,Thank you for choosing to stay with us. We appreciate your kind words and your rating. We hope you had a fantastic time in Sydney and we look forward to seeing you again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4/10 欠佳

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
PeterB 於 2023年12月18日的回應
Dear Valued Guest,Thank you for choosing to stay with us. We regret to learn that your experience fell short of expectations. We apologise for any shortcomings and we'll work to improve. Safe travels, and we hope for another opportunity to better serve you.Kind regards,Guest Services

8/10 不錯

Charles Alexander

於 2023 年 12 月住了 4 晚
PeterB 於 2023年12月18日的回應
Dear Charles Alexander,Thank you for choosing to stay with us. Your high rating motivates us to strive for excellence. Safe travels, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Carmen (Hervey Bay)

讚好:整潔度、職員與服務、設施服務和住宿狀況
The proximity to the CBD is excellent and within easy walking distance to the heart of the city and a few minute walk to the train station. Loved the quiet of the hotel location. Would stay again.
於 2023 年 11 月住了 8 晚
PeterB 於 2023年12月11日的回應
Dear Carmen,Thank you for choosing to stay with us at Sydney Potts Point Central Apartment Hotels and for your perfect rating. We are thrilled that you enjoyed our excellent location, the quietness, and the easy access to the city and train station.We look forward to welcoming you back in the future. Safe travels to your next destination.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotels

10/10 優異

Michelle

於 2023 年 11 月住了 16 晚
PeterB 於 2023年12月11日的回應
Dear Michelle,Thank you for choosing to stay with us at Sydney Potts Point Central Apartment Hotel. We're thrilled to receive your perfect 10 out of 10 rating. If there are specific aspects of your stay that stood out or any suggestions you'd like to share, please feel free to do so. Travel safely to your next destination, and we hope to welcome you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Alan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
PeterB 於 2023年12月11日的回應
Dear Alan,Thank you for choosing to stay with us. We appreciate your positive 5-star rating. If there are specific highlights from your stay or any areas where we can further enhance your experience, please let us know. Travel safely to your next destination, and we look forward to hosting you again.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

4/10 欠佳

Alexis

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Under delivered
於 2023 年 11 月住了 6 晚
PeterB 於 2023年12月6日的回應
Dear Alexis,Thank you for choosing to stay with us. We regret that your experience fell short of expectations. We apologise for any inconveniences. Your feedback is valuable, and we'll work towards improvements. Should your travels bring you back to Sydney, we hope to have the opportunity to provide a more satisfying stay.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Sabrina

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Peter B 於 2023年12月5日的回應
Dear Sabrina,Thank you for choosing to stay with and we appreciate your positive rating. If you have any specific feedback to enhance your stay next time, please feel free to share. Safe travels to your next destination, and we hope to welcome you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

sylvain

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Property really quiet, friendly staff. Nice view from terrasse, but house keeping done only once on 6 days .
於 2023 年 11 月住了 6 晚
Peter B 於 2023年12月5日的回應
Dear Sylvain,Thank you for choosing to stay with us. We're delighted you found our property quiet with friendly staff. It's wonderful that you enjoyed the nice view from the terrace. We apologise for any inconvenience regarding housekeeping; we are a self-serviced hotel and provide a full clean only once a week. We'll ensure our reception staff communicates this more effectively at check-in.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Herbert

於 2023 年 11 月住了 4 晚
Peter B 於 2023年12月5日的回應
Dear Herbert,Thank you for choosing to stay with us. We are overjoyed that you gave us a perfect rating of 10 out of 10 and that you had a wonderful stay. We appreciate your positive feedback and your kind words and we look forward to seeing you again soon soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

2/10 很差

Charlotte

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Decent location close to King Cross station and a couple of supermarkets. However our room wasn’t very clean when we checked in, smelt like damp, mould all around the bathroom, non-working safe. Found the shower was leaking so for the first 2 days we had wet carpet in the room from when we checked in. It was finally resolved (albeit very botched) and with no apology. The housekeeping (even though it’s meant to just be basic) is very poor, bins never emptied and when we got the towels replaced we found one dumped on the floor by the toilet. Would not stay again.
於 2023 年 11 月住了 4 晚
Peter B 於 2023年12月5日的回應
Dear Charlotte,Thank you for choosing to stay with us. We are very sorry that you had a disappointing experience and apologise for the issues. We also apologise for the housekeeping service; we are a self-serviced hotel and provide a full clean once a week. We'll ensure our reception staff communicates this more effectively at check-in. We take your feedback very seriously, and we will work hard to improve our standards and communication. We hope you will give us another chance to serve you better in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Teagan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good property, easy train ride into the city or 30 min walk.
於 2023 年 11 月住了 2 晚
PeterB 於 2023年11月30日的回應
Dear Teagan,Thank you for choosing to stay with us. We're delighted you found our property convenient for exploring the city. Travel safely to your next destination, and we hope to welcome you back soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Roderick

於 2023 年 11 月住了 4 晚
PeterB 於 2023年12月18日的回應
Dear Roderick,Thank you for choosing to stay with us at Sydney Potts Point Central Apartment Hotel. We hope you had a wonderful time exploring Sydney and we look forward to welcoming you back again soon.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

8/10 不錯

Alex

讚好:整潔度、設施服務和住宿狀況
Spacious flat, good kitchen & bathroom. Bed was realy comfortable with plenty of pillows. I didnt use the cupboard but there was storage if needed. I didnt arrive until late and hadnt been sent any instructions on how to access Out of Hours, so had to call through the emegency line. Was there a week and only saw staff at reception maybe two or three times?
於 2023 年 11 月住了 7 晚
PeterB 於 2023年11月27日的回應
Dear Alex,Thank you for choosing to stay with us. We appreciate your feedback and the positive aspects you highlighted about the spacious flat, well-equipped kitchen, and comfortable bed. We apologise for any inconvenience regarding late arrival instructions and limited staff visibility during your stay. Your insights are valuable, and we'll work to improve communication and service. We hope to have the opportunity to welcome you back for a more seamless experience.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

seamus

伴侶同遊
讚好:整潔度和職員與服務
very good value for money, great location, would recommend
於 2023 年 11 月住了 1 晚
PeterB 於 2023年11月20日的回應
Dear Seamus,Thank you for choosing to stay with us at Sydney Potts Point. We're delighted to receive your positive rating and that you found our hotel to be very good value for money and in a great location. Your recommendation is highly appreciated. Travel safely to your next destination, and we hope to have the pleasure of welcoming you back.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

10/10 優異

Gerlinde

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
PeterB 於 2023年11月27日的回應
Dear Gerlinde,Thank you for choosing to stay with us, and we're thrilled that you rated us 5 out of 5. Your feedback is greatly appreciated and encourages us to continue providing the best service to our guests. We hope to welcome you back in the future.Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel

6/10 一般

Rebecca

於 2023 年 11 月住了 6 晚
PeterB 於 2023年11月27日的回應
Dear Rebecca,Thank you for choosing to stay with us We appreciate your feedback and we hope to welcome you back in the future.Kind regards,Guest ServicesCanberra Parklands Central Apartment Hotel