great location but…
housekeeping took away personal card which inserted in the room for 2 consecutive days, already chat with the reception, no improvement at all.
requested to change the hairdryer due to not functioning but rejected
真實旅客
於 2023 年 3 月住了 5 晚
8/10 不錯
Jimmy
多人同遊
2020年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店地點 非常中心 方便 觀光及購物
Jimmy
於 2020 年 2 月住了 2 晚
10/10 優異
Jayne
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely great location with easy access to the train station, tram, and bus station. Only downside I would say is walls are pretty thin, sometimes there would be a louder group walking by, when neighbouring rooms were using the shower or people would let their doors slam shut. I could hear it all. This didn't bother me as much as my floor wasn't too busy and I would literally pass out from exhaustion during the night. Just something to keep in mind. Breakfast was always amazing and it starts early, 6am, which is great. Staff was always welcoming and such a great help. One more downside which isn't necessarily bad but did bother me was the shower didn't have a door or curtain. It was a half glass and when I showered water was always splashing out on the mat, literally more than half my mat was soaked and I had to wringe it out. The shower head is removable and can be hand held which I ended up doing to prevent it from splashing out. Other than that, very clean, decent sized rooms which a nice sitting area.
Jayne
於 2024 年 5 月住了 6 晚
10/10 優異
Colin
伴侶同遊
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
We have stayed previously in its past lives as a Travelodge and a Mercure, the room refurb has been done really nice, nice comfy carpets, very comfy bed, the windows seem to have been sealed better inwardly so we found it much quieter, we also got a later checkout which was much appreciated, to sum up a very enjoyable four night stay
Colin
於 2024 年 5 月住了 4 晚
10/10 優異
Amy
伴侶同遊
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
As an Accor member it was great to try this recently refurbished hotel while staying in the city for the half marathon.
Kinder who checked us in was so fantastic, as were all the staff we encountered.
We loved having a balcony too!
Amy
於 2024 年 5 月住了 1 晚
10/10 優異
Barry
伴侶同遊
2024年4月24日
讚好:職員與服務、設施服務和住宿狀況
Hotel was located across the street from Wynyard station close transit to/from airport and all attractions. The hotel area was quiet at night. Staff was friendly and the lobby bar had a nice happy hour for drinks and winding down. Cameron who checked us in was very friendly and efficient. He was always around to ask if we needed assistance or just to ask us how our day went. A great experience!
Barry
於 2024 年 4 月住了 4 晚
8/10 不錯
timothy park
伴侶同遊
2024年4月23日
讚好:設施服務和住宿狀況
Great stay, but house keeping was poor. Walked in on house keeping washing our tea cups using fingers only in the bathroom sink. Would assume dirty cups would just be replaced with clean dishwashed cups? Accidently knocked over a small plant on day 2 of visit and on day 4 dirt still not vacuumed. Rubbish not removed.
timothy park
於 2024 年 4 月住了 4 晚
8/10 不錯
Richard
伴侶同遊
2024年4月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location easy walk from Wynyard Station
Very good breakfast