外觀
查看供應

奧本溫德姆戴斯酒店的評價

2 out of 5
奧本溫德姆戴斯酒店
1521 D Street NE, Auburn, WA

評價

5.4
10 分評分，優異；947 則評價中有 108 則" "
8 分評分，不錯；947 則評價中有 148 則" "
6 分評分，一般；947 則評價中有 210 則" "
4 分評分，欠佳；947 則評價中有 225 則" "
2 分評分，很差；947 則評價中有 256 則" "

5.4/10 

整潔度

6.4/10 

職員與服務

5.2/10 

設施服務

5.0/10 

住宿狀況

5.6/10 

環保程度

評價

4/10 欠佳

SHIH-CHUNG

不滿：職員與服務、住宿狀況和客房舒適度
They changed key card number everyday but didn't let me know in advance, it caused very inconvenient. Also the breakfast is the worst I had seen in previous three decades in my travel experiences all over the world. Actually you just can drink juice and coffee but eat almost nothing.
Jessie Sran 於 2019年9月28日的回應
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 欠佳

Emerson

不滿：住宿狀況
Not very happy with the ambience.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Samantha

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The staff was exceptionally kind! Our room however was filthy. I stayed with my teenage son who has asthma. Our room smelled of cigarettes. There were random spots of dirt on the bathroom counter. All the lights did not work. Our socks were black from walking around the room. The breakfast was very basic with no good protein options so we did not eat.
於 2024 年 5 月住了 1 晚

6/10 一般

Donna (Boise)

讚好：整潔度
於 2024 年 4 月住了 3 晚

8/10 不錯

Juan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Viliamu

讚好：設施服務
The room are good but the bed is uncomfortable to me. No breakfast
於 2024 年 3 月住了 3 晚

2/10 很差

Lillian

不滿：整潔度、設施服務和住宿狀況
Found a cockroach in the towels the rooms are non smoking but found burn marks in our blankets.
於 2024 年 3 月住了 1 晚

6/10 一般

Randolf

不滿：整潔度、職員與服務和住宿狀況
Disappointed. It was not very clean at all. We had to pull the bed out to plug in the lamp and it was so dirty back there. Won’t be doing that again for any price.
於 2024 年 3 月住了 1 晚

10/10 優異

Gleb

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

4/10 欠佳

Paul

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Rosa (Puyallup)

讚好：整潔度、職員與服務和住宿狀況
Excellent Experience
於 2024 年 1 月住了 1 晚

4/10 欠佳

Lynn

不滿：整潔度、職員與服務和住宿狀況
Loud people late at night next to our door smoking weed which came into the hotel room. Did not clean our room, no coffee for in room coffee pot. Sucky breakfast, bad service
於 2024 年 2 月住了 2 晚

6/10 一般

Anjelika

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This property does not look like the pictures at all. It was just okay for one night but never again
於 2024 年 2 月住了 1 晚

6/10 一般

Sina

家人同遊
不滿：設施服務
For quest of two only two towels if you ask for more they want you to bring the used ones first, they don’t come get it Manager is rude even to his employees
於 2024 年 2 月住了 4 晚

4/10 欠佳

Barbara

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
I reserved two queens beds and they gave me a room with one bed. Had to back and change rooms. they said that you guys always make mistakes and changed my room to a two bed. I don't understand how this can happened.
於 2024 年 2 月住了 1 晚

10/10 優異

Crispin

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exciting place and Airport surrounding
於 2024 年 2 月住了 2 晚

2/10 很差

Paula

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The front desk manager could not possibly have been kinder, but it certainly wasn't enough to get us to stay. What a completely unsafe area! Rooms next door were very loud and had alcohol containers piled outside their doors. Our room was filthy and stinky, and the bedding had a lot of holes in it. The room was completely gross overall, and the neighborhood felt completely unsafe. We ended up leaving at 10:30 pm and moved to a different hotel.
於 2024 年 2 月住了 1 晚

10/10 優異

SHERIAN

讚好：整潔度、職員與服務和住宿狀況
Lovely stay
於 2024 年 2 月住了 1 晚

6/10 一般

Oscar

The mattress is not that comfortable
於 2024 年 1 月住了 3 晚

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Shawn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 5 晚

10/10 優異

Crispin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 1 月住了 3 晚

6/10 一般

Roxann

於 2023 年 12 月住了 1 晚

10/10 優異

Rene

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2023 年 12 月住了 1 晚

8/10 不錯

Jessica

讚好：職員與服務和設施服務
不滿：整潔度
The quality was fine for the price. However, there was a pubic hair on the "clean" folded towel in the bathroom. Pretty disgusting.
於 2023 年 12 月住了 1 晚

10/10 優異

Crispin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hospitality awesome 👍
於 2023 年 12 月住了 1 晚

4/10 欠佳

Tyra

家人同遊
不滿：設施服務
We didn’t have access to a phone from the room. We emptied our trash ourselves and had to retrieve clean towels ourselves. Twice we gad to go to front desk because our key cards did not work. Breakfast was cold cereal oatmeal packets and apples. Bread was laid out on counter and some was in a container. Not a pleasant stay. They really need to clean up the place and provide service as a hotel/motel should.
於 2023 年 12 月住了 6 晚

4/10 欠佳

CAROL

多人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Sleepless in Seattle
Days Inn Auburn. The bathtubs had no slip resistance. It appeared it USED to be there, but wore off. Bought a mat that I took back with me.They had signs saying, "Use the hand rails." What hand rails? You had to REQUEST service, but there were ways around that. As there was someone at the desk 24/7, you could trade out used towels and get fresh. Also trash bags, and there was a place to dump full bags. Our room stank, though we got used to it. Also, our mini fridge froze our leftovers. The adjuster inside had lost its knob. The pillows didn't do our necks any favors. I will be retuning to the Seattle area, but NOT to that Days Inn.
The "rails" were both wide and thick. Sometimes, on the way up, I grabbed yhe spindles instead.
There appears to be the slightest image of a slip resistant bottom that has long since worn off. It's an easy fix, though.
於 2023 年 11 月住了 10 晚

6/10 一般

SeaJay

商務旅客
讚好：職員與服務
Room needs updating and housekeeping needs improve
I read reviews saying some rooms need renovations still. I got one of those old rooms where it was outdated for sure. When I showered the water still kept coming out of the faucet and not giving full pressure to shower head. Shower head needs a replacement too because that had harsh water marks and just terrible pressure. I have short hair and it still seemed to barely get the soap out. Beds were okay, weren’t sagging which was good. Just hard to lay on the side when pillows aren’t great. I think I had a few hairs in my fridge, housekeeping needs improvement. The heater worked good, but is veryyy old and full of grime and crumbs. Housekeeping should vacuum them more often and use windex on the glass table so it doesn’t leave a weird film on it. It is by an airport so I heard a plane take off around 8:30. I was already awake but trying to sleep in that would be a wake up call.
於 2023 年 12 月住了 1 晚

8/10 不錯

Boniface

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer service
於 2023 年 12 月住了 1 晚

10/10 優異

Kathleen

於 2023 年 11 月住了 1 晚

8/10 不錯

Brian

讚好：設施服務和住宿狀況
I prefer to speak to someone at the front desk I can understand. I really struggled with the fella at the desk, although polite and professional, tough to make out what he was saying. I had to walk back to the front desk as his 's' was shaped as an '8' for the wifi password. Big deal? No. Otherwise, the bed was more comfortable than expected and the whole place was pleasantly quiet all evening.
於 2023 年 11 月住了 1 晚
kamal 於 2023年11月16日的回應
Dear brian, ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience . Sorry for your experience with our FD associate ,we are in process of fixing the issue . We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

2/10 很差

Victoria

於 2023 年 11 月住了 1 晚

2/10 很差

Dominic

不滿：職員與服務和住宿狀況
Every room stank like filth
於 2023 年 11 月住了 1 晚
Singh - GM 於 2023年11月5日的回應
Dear dominic ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience .i'am sorry for your bad experience and to say all rooms stink ,did you check all rooms...? you are most welcome to come back and we can walk together to check all rooms please feel free to reach out and your time will be appreciated . We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

4/10 欠佳

Aron

商務旅客
不滿：整潔度、設施服務和住宿狀況
Checked into room that was so dirty. The bed was made but the sheets were covered by n cigarette burns. In a hotel that says it’s non smoking. Why would cleaning staff not throw a sheet like that out? The rest of the room was Grimm and dirty. I asked for a room change and second room was better.
於 2023 年 11 月住了 1 晚
kamal 於 2023年11月4日的回應
Dear Aron ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we are sorry for the sheet with cigg burn holes ,we are taking proper measures and checking all rooms for sheets with holes and house keeping deptt have been notified for room not properly clean . If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

6/10 一般

larry

不滿：客房舒適度
於 2023 年 10 月住了 2 晚
kamal 於 2023年10月26日的回應
Dear larry ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience . If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

4/10 欠佳

vern

不滿：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚
kamal 於 2023年10月26日的回應
Dear vern ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience . If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

4/10 欠佳

Beth

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
kamal 於 2023年10月21日的回應
Dear Beth ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience . If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

6/10 一般

Boniface

讚好：職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
kamal 於 2023年10月20日的回應
Dear Boniface ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience . If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guest's .Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

2/10 很差

Keribeth

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unethical thieves! I booked 2 queen beds through Expedia and the hotel refused to give us the room. They said that Expedia didn’t give them enough money so I’m out of luck and they will only give us one bed. There were 3 of us. When I showed them the reservation on Expedia for 2 queens their word were “you use a third party to book you will book a headache.” They refused to refund the money and refused to give us the room that was reserved. We had to leave and go elsewhere to find a room at 9:00 at night after driving 8 hours.
於 2023 年 10 月住了 1 晚
kamal 於 2023年10月19日的回應
Dear Keribeth ,Thank you for taking the time to share your feedback on your recent stay at our hotel. We appreciate your input, and we're grateful for your visit.We understand your concern regarding the 2 bed issue with expedia Reserevation .Your feedback is valuable to us, and it helps us identify areas where we can make enhancements. We will review your comments with our team to ensure never happen again .We hope to have the opportunity to welcome you back in the future. If you have any further comments or suggestions, please don't hesitate to reach out. Your satisfaction is important to us.

4/10 欠佳

Penny Marie

不滿：職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
kamal 於 2023年10月19日的回應
Dear Pennyt ,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience.If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guests.Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

4/10 欠佳

Luis

不滿：整潔度、職員與服務和住宿狀況
House keeping was pretty bad There was hair on the sink , hair in the shower
於 2023 年 10 月住了 1 晚
singh 於 2023年10月12日的回應
Good morning luis,Sorry for the issues you mentioned ,regarding hair on sink and shower ,we have notified the HK deptt and we taking proper action ,so this issue doesn't happen again .,sorry for your inconvenience .We are always eager to hear from our valued guest .we look forward to welcoming you back in the future .thank you .

10/10 優異

Jürg

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
singh 於 2023年10月9日的回應
Thank you so much for taking the time to leave us a perfect 10/10 rating! We're thrilled to hear that you had an excellent experience during your stay at our hotel. Our team works hard to provide the best possible service and amenities to our guests, and your positive feedback is truly rewarding. If you have any specific comments or suggestions that could make your next stay even more enjoyable, please don't hesitate to share them with us. We're always eager to hear from our valued guests .We look forward to welcoming you back in the future for another outstanding stay. Safe travels!

6/10 一般

Xi

伴侶同遊
hairs on clean, unused towel
於 2023 年 10 月住了 1 晚
singh 於 2023年10月5日的回應
Good morning xi,Sorry for the issues you mentioned ,regarding hair on unused towels ,we have notified the HK deptt and we taking proper action ,so this issue doesn't happen again .,sorry for your inconvenience .

6/10 一般

Andree

於 2023 年 9 月住了 1 晚
kamal 於 2023年10月19日的回應
Dear Andree,Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback, and we hope you had a comfortable and enjoyable experience.If there are any specific comments or aspects of your stay you would like to share, please feel free to reach out. We value your input as we strive to provide the best possible experience for our guests.Thank you for considering our efforts, and we look forward to the opportunity to host you again in the future.

2/10 很差

Robert

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I was charged the deposit 3 times. For a one night stay. Unresponsive staff. Dirty room.
於 2023 年 9 月住了 1 晚
s 於 2023年9月25日的回應
Good morning mr robert ,Your issues has been resolved ,sorry for your inconvenience .Any further questions ,please call us, will be glad to assist you .Thank you

2/10 很差

Corinne

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This should not be open to the public, the rooms and property are filthy. The desk person said they were renovating room by room which will probably never happen. I would never stay here again or tell anyone else about this place, disgraceful.
於 2023 年 9 月住了 4 晚
Hotel Management 於 2023年9月24日的回應
Dear Corinne,We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. It is disheartening to learn that you found the rooms and property to be in an unacceptable condition. We understand your frustration and take your feedback seriously.We are indeed in the process of renovating our rooms, but it appears that we have fallen short in providing a satisfactory experience during your stay. We will investigate the concerns you raised and take immediate action to address them to ensure that this does not happen again in the future.Please accept our apologies for any inconvenience you faced, and we appreciate your understanding and patience as we work to improve our property. We hope that you would consider giving us another chance in the future to provide you with a more pleasant stay.

2/10 很差

Wanita

家人同遊
不滿：住宿狀況
It was old and tv channels didn’t work at all. Only two towel in room, no soap to wash hands. The beds were clean & comfortable and coffee was good.
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月20日的回應
Dear Wanita,Thank you for taking the time to share your feedback about your recent stay with us. We're truly sorry to hear that your experience fell short of your expectations.Your comments are valuable to us, and we want to assure you that we take them seriously. We apologize for the issues you encountered, including the problems with the TV channels, limited amenities in your room, and the overall condition of the property.We appreciate your compliments regarding the comfortable beds and good coffee. However, we understand that these positive aspects do not make up for the shortcomings you experienced during your stay.Please know that we are constantly working to improve our facilities and services, and your feedback will be used to address these issues and make necessary enhancements.Once again, we apologize for any inconvenience you faced during your stay, and we hope to have the opportunity to better serve you in the future.

4/10 欠佳

Devin

讚好：職員與服務
不滿：整潔度
Cleanliness needs work.
Room smelled like cigarettes. Hair still in the bathtub. Did not feel clean in that room at all.
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月19日的回應
Dear Devin,Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input as it helps us pinpoint areas for improvement.We're deeply sorry to learn about the issues you encountered during your stay. The smell of cigarettes and the presence of hair in the bathtub are unacceptable, and we understand how these factors can negatively impact your experience. This is not the level of cleanliness we aim to provide, and we sincerely apologize for the inconvenience this caused.Please be assured that we take your comments seriously, and we will take immediate action to address these concerns with our housekeeping team to ensure that such issues are not repeated in the future.Once again, we apologize for falling short of your expectations, and we hope you will consider giving us another chance to provide you with a much-improved experience should your travels bring you back to the area.Thank you for your understanding.

10/10 優異

frank

家人同遊, 多人同遊
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年9月19日的回應
Thank you so much for taking the time to leave us a perfect 10/10 rating! We're thrilled to hear that you had an excellent experience during your stay at our hotel. Our team works hard to provide the best possible service and amenities to our guests, and your positive feedback is truly rewarding.If you have any specific comments or suggestions that could make your next stay even more enjoyable, please don't hesitate to share them with us. We're always eager to hear from our valued guests.We look forward to welcoming you back in the future for another outstanding stay. Safe travels!