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哈則伍德城堡 SPA 酒店的評價

4 out of 5
哈則伍德城堡 SPA 酒店
Paradise Lane, Tadcaster, England

評價

8.4

很好

10 分評分，優異；295 則評價中有 133 則" "
8 分評分，不錯；295 則評價中有 98 則" "
6 分評分，一般；295 則評價中有 46 則" "
4 分評分，欠佳；295 則評價中有 15 則" "
2 分評分，很差；295 則評價中有 3 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

GAVIN

於 2024 年 4 月住了 2 晚

4/10 欠佳

James

於 2024 年 2 月住了 1 晚
The Hazlewood Castle Team 於 2024年3月27日的回應
Dear GuestThank you for taking the time to leave us your feedback following your recent stay, it is always gratefully appreciated. We value all feedback and use it constructively to improve our services and in turn our guest’ experience. We are genuinely disappointed aspects of your stay didn’t meet your expectations and do hope we will have the opportunity to welcome you back in the future.Should you wish to discuss these further with us do please feel free to contact us.We hope to see you again soon.

8/10 不錯

Janet

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely short break with very helpful staff
於 2024 年 1 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 不錯

Polly (Leeds)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in and lovely atmosphere in the property. Room was really great and filled with a lot of character. Unfortunately the room was freezing and had a lot of draughts through the old windows and the heating wasn’t very high. We also had a bathroom heater that didn’t work and despite telling reception they said they’d look for an electric one but never heard anything back.
於 2024 年 1 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 優異

Gavin

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
Receptionist ‘Amanda’ was very friendly and welcoming. Nice food and a lovely place to relax.
於 2024 年 1 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best hotel in the area, Stayed there on a few occasions. Really nice rooms, and it's a castle too. Staff are friendly and Welcoming. All good.
於 2023 年 12 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 優異

Harcharan

於 2023 年 12 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

6/10 一般

Paul

於 2023 年 12 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 優異

David

於 2023 年 12 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 不錯

Sik

於 2023 年 12 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 優異

Ian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely venue for a family trip. Staff were amazing, food and drinks were excellent. Loved the venue and setting, room was cosy and good, don’t expect flashy from a standard room. All in all, looking forward to staying again.
於 2023 年 11 月住了 2 晚

8/10 不錯

DJ

於 2023 年 11 月住了 1 晚
The Hazlewood Castle Team 於 2024年1月30日的回應
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

4/10 欠佳

vasil

讚好：整潔度、職員與服務和客房舒適度
Hazlewood Castle Hotel Very Disappointing
We have stayed at many hotels in the past the staff are very friendly at Hazlewood but things could be improved as the breakfast was a total let down it was self service and only lukewarm. No Yogurts No fruit but how can a Hotel run out of Milk. Tea Coffee brought to the table without milk the hotel must have run out on Sunday .Very poor management this should never happen we have never experienced this before and was a total let down.Also there is a 10% service charge for everything all food and drinks.For what the Hotel charges they need to greatly improve we will not even consider coming back again.
於 2023 年 11 月住了 2 晚

8/10 不錯

Bruce

讚好：整潔度
於 2023 年 11 月住了 2 晚

10/10 優異

ray

讚好：整潔度、職員與服務和住宿狀況
All good
於 2023 年 10 月住了 1 晚

10/10 優異

Aditya

於 2023 年 10 月住了 3 晚

10/10 優異

Stephen

於 2023 年 9 月住了 1 晚

10/10 優異

Allan

於 2023 年 9 月住了 1 晚

8/10 不錯

Karen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful rooms
Lovely grounds and room and bathroom beautiful. Slightly remote so be warned if you are a late arrival about cut off times for food.
於 2023 年 9 月住了 1 晚

6/10 一般

Gloria

於 2023 年 7 月住了 1 晚

8/10 不錯

Sarah

於 2023 年 8 月住了 1 晚

6/10 一般

Michael

商務旅客
讚好：客房舒適度
不滿：住宿狀況
Good looking Building
於 2023 年 8 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very relaxing stay in quiet, beautiful surroundings, and you can sit out out in the gardens. Everything clean and well-maintained. All staff were very friendly and helpful. The only part which was not that good was the breakfast. Although there was much on offer, the food had been cooked some time before, kept hot, resulting in, for example, very dry bacon.
於 2023 年 8 月住了 1 晚

10/10 優異

JW

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this hotel rooms are nice and comfortable and the setting is just stunning
於 2023 年 8 月住了 1 晚

10/10 優異

Niels

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt på Hazzlewood
Meget dejligt og roligt ophold
於 2023 年 7 月住了 2 晚

10/10 優異

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Sheena

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful historic place to stay.
於 2023 年 7 月住了 1 晚

8/10 不錯

Karl

讚好：職員與服務、住宿狀況和客房舒適度
Cosy Castle
Beautiful castle, loved the grounds and library. Really enjoyed dinner in the restaurant. Staff were really friendly. There were quite a few bugs in the room when we arrived but we got rid of them so it wasn’t a problem after that. Toilet could have been more thoroughly cleaned. Overall we both had a good nights sleep in the comfy bed. Perfect for one night.
於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.I do apologise for the housekeeping issues you had with your room, I will pass this on to our housekeeping team and I do hope this experience will not prevent you from returning to Hazlewood Castle in the future.With Kindest Regards

10/10 優異

Amy

於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 優異

rob

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect.
Stunning hotel. Lovely location. Amazing building. Staff very pleasant and helpful and the room was huge and very comfortable. Service charge in the bar is a bit of a con as the barman never came to us we had to approach him every time! But this is being a little picky on what was an otherwise perfect stay. Definitely recommended.
於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 優異

Brouch

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Amazing and tranquil place to be
於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

8/10 不錯

ALEJANDRO

於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月19日的回應
Dear Guest,Thank you for taking the time to share your reviewWe look forward to welcoming you back to Hazlewood Castle & Day Spa in the near future.With Kindest Regards

10/10 優異

Adele

於 2023 年 5 月住了 5 晚
The Hazlewood Castle Team 於 2023年5月24日的回應
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 優異

Michael

於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年5月24日的回應
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 優異

RICHARD

於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年5月24日的回應
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 不錯

Martin Keith

於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年5月24日的回應
Dear Guest,Thank you for taking the time to leave your review!We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 不錯

Lorraine

於 2023 年 5 月住了 1 晚
The Hazlewood Castle Team 於 2023年5月24日的回應
Dear Guest,Thank you for taking the time to leave your review!We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 不錯

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay.
Stayed in Geranium. Spacious room and bathroom, good shower. Only one chair to sit on so could have done with another and there was plenty of room. The radiator didn’t seem to work, so wasn’t cosy but didn’t seem cold either. Breakfast choice good. Car park small. Beautiful grounds, bluebells and young deer.
於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年5月25日的回應
Thank you for taking the time to write your review.I was delighted to read that you had a lovely night away with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We will rectify the points you have raised regarding your room, Geranium.We look forward to welcoming you back to Hazlewood Castle in the near future.

6/10 一般

Hassan

不滿：整潔度和客房舒適度
Poor all round; superb property and grounds
The Castle and it’s grounds are something that other hotels simply cannot match. That’s where it’s excellence ends. The room was tiny, the Wi-Fi did not function, the bed was very badly made with non of the sheets tucked in on the sides, the mattress was poor and soft, the inability of the hotel to offer a few minutes over without demanding £10 an hour make is all rather disappointing.
於 2023 年 4 月住了 2 晚
The Hazlewood Castle Team 於 2023年5月25日的回應
I am so sorry your experience was not as you would have wished and I can assure you we are following up the points you have raised. We are totally committed to “getting it right” and will ensure we rectify the issues you encountered.I do hope we will have the opportunity of restoring your faith in us at some point in the future.Thank you

10/10 優異

Steve

於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 優異

Paul

於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

8/10 不錯

David

於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 優異

GAVIN

親子同遊
讚好：職員與服務、設施服務和住宿狀況
The hotel is excellent and this was our second visit. The staff are very friendly and efficient. The housekeeping staff are fantastic; all of our toiletries, water and snacks were replenished on a daily basis. The grounds are beautiful and our children particularly enjoyed watching the peacocks. Breakfast was very good but not consistent; fresh fruit was not always available. The service at dinner was extremely slow. There are also no vegetarian options for evening dining. The bedrooms are very large but in need of a revamp.
於 2023 年 4 月住了 3 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear GuestThank you for your feedback. I am pleased that overall you enjoyed your stay with us for your second visit however I do apologise for the issues you experienced with breakfast and dinner during your stay, I will pass this feedback on to our food and beverage teams.I do hope this experience will not prevent you from returning at some point in the future whereupon we can demonstrate our true capabilitiesOnce again thank you for your feedback and we look forward to seeing you again soon.Kind regards

8/10 不錯

Tobi

於 2023 年 4 月住了 2 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had a nice stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 優異

Zoe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place for a romantic night away.
We had a suite in the old castle courtyard. Staff were attentive and lovely, food was nice. Beds were firm. Set in beautiful woodland grounds which you can wander round. Overall, a lovely night away.
於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.Kind regardsThe Hazlewood Castle Team

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.Kind regards

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
One night family stay.
Lovely location and impressive buildings & grounds. The room and bathroom was becoming tired and in need of some maintenance. The bed wasn't particularly comfortable. The room was spacious with plenty of space for a travel cot. I'd say the room was comparable to a good Premier Inn, you'd really be paying for the location/surroundings and breakfast which was good.
於 2023 年 4 月住了 1 晚
The Hazlewood Castle Team 於 2023年6月6日的回應
Dear GuestThank you for your feedback. I am pleased to see that overall you enjoyed your stay with us but I apologise that you were disappointed with your room. We will investigate and rectify the issues you had.I do hope this experience will not prevent you from returning at some point in the future whereupon we can demonstrate our true capabilitiesOnce again thank you for your feedback and please accept our apologiesKind regards

8/10 不錯

Lim

於 2023 年 4 月住了 1 晚

10/10 優異

Craig

於 2023 年 4 月住了 1 晚

8/10 不錯

Gavin

於 2023 年 3 月住了 1 晚