2 間餐廳；供應早餐、午餐、晚餐；本地及多國菜
查看供應

基耶酒店的評價

3.5 out of 5
基耶酒店
J.A. Clarin Street, In Front of City Hall, Tagbilaran, Bohol

評價

8.6

優異

10 分評分，優異；154 則評價中有 68 則" "
8 分評分，不錯；154 則評價中有 63 則" "
6 分評分，一般；154 則評價中有 16 則" "
4 分評分，欠佳；154 則評價中有 6 則" "
2 分評分，很差；154 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
微笑的背後還是藏有巨大的風險
如帝制社會 稍微與規定不符 硬是收你5000菲幣 雖然對沒有守規矩訂有罰則 但也不是漫天要價 真的很同情被宰的客人
於 2019 年 9 月住了 1 晚
Jonathan Dionson 於 2019年9月7日的回應
Dear Valued Guest, We are very sorry that you have to pay a Php 5,000.00 penalty for a smoking fee. We are very sorry but we are also imposing rules which our government is very strict in implementation on that. We hope that aside from this hotel policy (smoking violation) you will still have a good experience with our hotel. Thank you and wishing for your next visit to our property.

8/10 不錯

YU HSUAN

讚好：職員與服務、住宿狀況和客房舒適度
Great Bohol experience
Free shuttle service to the seaport Stuff were nice Great balcony but needs to be clean
於 2019 年 2 月住了 2 晚

4/10 欠佳

怡玲

不滿：職員與服務和住宿狀況
雖然飯店算新，但是設施讓人不滿意
入住每間房間必須用現金$1000當押金，我們是家庭旅遊定了五間房，而且是很早以前就訂的房，卻被安排在不同的樓層，一點也不人性化，房間內沒有拖鞋也沒有吹風機，到櫃檯也借不到！其中一間三人房浴室的水龍頭壞了請人來修，才知道它早就壞了，還不知道什麼時候會修好，居然還讓我們入住！要求換房卻說沒有房間了！
於 2019 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New, modern hotel with good service
Room is spacious and clean, bed is comfortable. 10 minutes drive to Tagbilaran pier, and hotel offers free shuttle to pier, which is a plus. Very close to Island City Mall (5 minutes walking), which makes shopping easy. Will definitely stay again.
於 2019 年 1 月住了 1 晚

10/10 優異

Shan-Ping

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

8/10 不錯

YICHANG

讚好：整潔度、住宿狀況和客房舒適度
Nice
Ok
於 2018 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
CP質很高的飯店
碼頭有免費接送
於 2017 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Dora (W)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It's really near the shopping mall and the market!
If you just want to have a nice bed and shopping, you can stay here. But it's far far away for the beach.

10/10 優異

Ching-Huan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間大小適中，非常乾淨，人員服務態度很好，頂樓club的live band樂手很棒

8/10 不錯

CHINHAO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

chiachun

讚好：職員與服務、住宿狀況和客房舒適度
地點優質飯店
離icm 走路三分鐘，飯店外有小小攤販可以做為宵夜，離景點也方便

10/10 優異

Robert

伴侶同遊
不滿：職員與服務和住宿狀況
Front desk personnel were very bad at their job. They tried to charge me on a prepaid stay reserved on Expedia. They reserved me a cab that was cancelled by the driver for some reason but never informed me. The front desk knew well in advance of the cancellation.
於 2024 年 4 月住了 2 晚

10/10 優異

Josefina

於 2024 年 4 月住了 2 晚

10/10 優異

perry

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are good, place is clean and safe nice roof top restau / bar.. spacious room
於 2024 年 4 月住了 1 晚

2/10 很差

ronald

家人同遊
不滿：整潔度、設施服務和住宿狀況
Check in went smooth but soon after it went downhill. First off when we got to our floor we noticed that the hallway carpet leading to our room was extremely dingy / dirty and was in need of a deep cleaning or replaced. As soon as we keyed into our room my wife went to use the bathroom and noticed a small roach on the bathroom sink. Instead of calling down to the front desk we just killed it thinking to ourselves we were only going to be there for a short stay. We also noticed that the towels didn’t appear to be very clean as well as the bed linen. Rather than complain and ask for another room we just dealt with it. A few hours later we fell asleep and I was awakened by something crawling over my face, when I jump up and looked on the bed there were SEVERAL cockroaches on the bed. My wife screamed and that was all I could take. Without a “Plan B” we gathered our belongings and went down to the front desk in order to check out of that hotel. I showed her a video of the roaches under the bed and while she did offer another room the damage was done. I’ve travelled around the world and have yet to experience something quite like this. I wouldn’t recommend this hotel for your stay. There was a hotel not far from there that was able to accommodate us at about the same rate and was immaculate and much quieter as well.
於 2024 年 3 月住了 2 晚
D 於 2024年3月28日的回應
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. At KEW Hotel, we aim to deliver excellent service so I’m disappointed to hear that wasn’t the case for you.

4/10 欠佳

Daniel

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
When we checked in and got to our room, there were roaches crawling around the bathroom. Like, I literally counted 4 roaches scurrying around when I turned on the light. Bathroom mirror was dirty. And they gave us the wrong room. Was supposed to be a single queen/double bed. But they gave us a room with two singles. I wound up letting it go, because I was having digestive issues and just needed to sleep. Took forever for us to check out, because they had to inspect the room. But, this took them at least 15 minutes. Maybe a bit more.
D 於 2024年3月27日的回應
Thank you for taking the time to provide your feedback. I’m sorry to hear about your experience. At KEW Hotel, we aim to deliver excellent service so I’m disappointed to hear that wasn’t the case for you.

10/10 優異

Shane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Aussie in Pines.
Firstly the hotel is spotless, very clean and I can't fault the rooms. Parking is great the outside guard is awesome the reception and rest of staff were so nice, helpful and just professional. Food was ok but it's Pinoy, so those that have traveled here will understand what I mean, always cold and never like the menu Fotos... But wholesome... I do recommend this hotel as I'm in Bohol every couple of months my kids are here.. to me best hotel in Bohol, location and cleanliness.
於 2024 年 1 月住了 3 晚
D 於 2024年2月13日的回應
MABUHAY!Thank you for giving us an outstanding rate. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.3Dona

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Free breakfast, basic, yet filling. Excellent coffee and cappucino. Walking distance to ICM mall. EXCELLENT American television stations. If you are a TV addict, this hotel has the best television stations available, better than all the high end resorts that i have stayed in during my many yrips to the Philippines. Excellent value for my money, i was able to easily extend my stay for another day during xmas season.
於 2023 年 12 月住了 3 晚
D 於 2024年2月13日的回應
MABUHAY!Thank you for your feedback. With this, we are motivated to continue providing and improving our customer service. We thank you for choosing KEW Hotel - Tagbilaran as your home away from your home. This is a great success to us here .Thank you and we are looking forward to providing you a great service on your next visit.

4/10 欠佳

Cynthia

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 11 月住了 5 晚

8/10 不錯

Lerina Campos (howell)

家人同遊
Our stay was good and comfortable There was an issue with our reservation during check in It was resolved but took a while The staff are excellent
於 2023 年 11 月住了 5 晚

8/10 不錯

Maurice

讚好：整潔度、職員與服務、設施服務和住宿狀況
Its close proximity to the mall.
於 2023 年 10 月住了 2 晚

6/10 一般

michael

商務旅客
讚好：整潔度和職員與服務
Average
於 2023 年 7 月住了 1 晚

10/10 優異

Svein Arne

於 2023 年 6 月住了 1 晚

10/10 優異

youngil

於 2023 年 6 月住了 1 晚

8/10 不錯

robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walking distance to the only mall on the island is important. Great location if you want to be in Tagbilaran. Great restaurant and friendly staff.
於 2023 年 1 月住了 2 晚

6/10 一般

Elisa

於 2022 年 12 月住了 1 晚

10/10 優異

Jeptie rey

讚好：職員與服務、設施服務和住宿狀況
staff is approachable and kind
於 2022 年 9 月住了 1 晚

10/10 優異

Marianita

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not bad, none is perfect in this world so bear with it. The worst is none available parking each time we arrive there
於 2022 年 7 月住了 2 晚

10/10 優異

Rosario

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room was very clean and spacious for the price point. All the staffs were friendly, accommodating and efficient. Food was excellent, breakfast buffet has great assortment of pastries, fruit, pancakes, bacon, eggs and more. Will stay again without second thought.
於 2022 年 6 月住了 7 晚

8/10 不錯

HIROkI

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和客房舒適度
於 2020 年 2 月住了 1 晚
Jonathan Dionson 於 2020年2月21日的回應
Thank you for the wonderful ratings. We are hoping to be of service again.

10/10 優異

Yves

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not bad for the price
Room is nice size, check in was easy. Neighborhood not that great, only a shopping center. Very good Saturday night buffet for450 php. Breakfast was limited choices.
於 2020 年 1 月住了 2 晚
Jonathan Dionson 於 2020年2月13日的回應
Thank you for having a good experience with us. It was our great pleasure to be of service. Thank you once again and we are looking forward to your next visit.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean,good food, comfortable room, spacious bathroom.
於 2020 年 1 月住了 1 晚
Jonathan D. 於 2020年1月14日的回應
Thank you so much for staying and a wonderful experience with us here at KEW Hotel - Tagbilaran! We wish that we could be of great service to you again! Thank you!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
it was close to the mall so that’s a plus. Using the same bed sheet 👎👎
於 2020 年 1 月住了 3 晚
Jonathan D. 於 2020年1月14日的回應
Thank you for taking the time to give us your feedback. It is our pleasure to hear about your concern. We are very sorry if we have some flaws that we failed to provide especially in the mentioned bed sheets concern. We would like to inform you that our bed sheets will have an intermittent of 2 days before changing. This is to promote as well in our environment for not using much detergent. However, you may also request if you would like to change it every day on your next visit. Thank you and we are looking forward to your next visit.

6/10 一般

真實旅客

one time in bohol - hotel
I stay here a night with my fiancee , when we arrived there for an receptionist there helping others people but didn't bother to greet us at all but however there was a gentlemen bring us some kind of fruity drink . okay waited maybe 15-30 min finally it was our turn , checked in and it was only okay and it was not as nice as how people reviewed . will i come back to this hotel with that price i can find a better one .
於 2019 年 9 月住了 1 晚
Jonathan 於 2019年11月20日的回應
Dear valued guest, Thank you for staying with us here at KEW Hotel - Tagbilaran! We are very sorry for the bad experience you had during your stay. Thank you for giving us your feedback for us to improve our service. We believe that we still have a lot of areas to be improved. Again, we apologies and hopefully in your next visit here we will be able to provide a better service than you had experience. Thank you!

8/10 不錯

Marianita

於 2019 年 11 月住了 2 晚

6/10 一般

真實旅客

於 2019 年 11 月住了 5 晚
Jonathan 於 2019年11月20日的回應
Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Jonathan 於 2019年10月7日的回應
Thank you for giving us a perfect score. We will continue to be great and improve what we can improve to serve our guests better. Thank you and looking forward to your next visit.

10/10 優異

Michael (Orlando)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Had to wait long time to get my deposit back and I am still waiting for it.
於 2019 年 9 月住了 2 晚
Jonathan 於 2019年10月7日的回應
Hi Sir Michael, Thank you for giving us an excellent review despite of waiting time you had experience. We will do it promptly next time. Thank you and we hope to be of service again.

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
숙박후기
숙박은 좋았고.조식은 무난합니다. 실내청결도는 좋았고요.
於 2019 年 9 月住了 1 晚
Jonathan 於 2019年9月26日的回應
Thank you sir David for staying with us at KEW Hotel - Tagbilaran! Your feedback is important to us and we will continue crafting a great service and facilities to your next visit. Thank you and have a great day ahead!

8/10 不錯

真實旅客

於 2019 年 8 月住了 1 晚
Jonathan Dionson 於 2019年9月7日的回應
Thank you for giving an outstanding score. We hope that you had a good experience during your stay. We will strive hard to make it excellent in giving service to our guest.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were friendly & helpful. Good rooftop area with views, food & drinks.
於 2019 年 7 月住了 5 晚
Jonathan Dionson 於 2019年8月4日的回應
Dear Valued Guest, Thank you for the time in giving us wonderful feedback from yours. We will continue to be good and soaring to have an exceptional service. We are looking forward to your next visit. Thank you!

4/10 欠佳

Chonghoe

不滿：整潔度、住宿狀況和客房舒適度
Noisy hotel
Location is so so. - there is nothing else except a mall nearby. Room condition is bad. In room faculty is not complete. We had to asked for slippers, hair dryer, tissue papers, etc, among others. Aircon is super noisy. Couple with the room is facing the busy road outside, we had a sleepless night due to the noise. Luckily we only stayed here for one night for transit. The only consolation is the live band on the 7th floor is good.
於 2019 年 7 月住了 1 晚
Jonathan Dionson 於 2019年7月23日的回應
Dear Valued Guest, We are very sorry if we failed to meet your expectation with our service. We will value your comments and make a possible action to serve you better in your next visit to us. Again, our apologies! Thank you and we are still looking forward to your next visit.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
i like the ambiance of the place, i dont like noise
於 2019 年 6 月住了 1 晚
Jonathan Dionson 於 2019年7月10日的回應
Thank you so much for liking the facilities that we have. As much as possible, we will address some of your dislikes such as the noise. Thank you and looking forward to your next visit.

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務和住宿狀況
Nice hotel in a convenient location for trips to the Chocolate Hills, but not for trips to the beach. No pool or other facilities. Good room, good wifi, good breakfast. Had to ask for room to be made up each day
於 2019 年 6 月住了 3 晚
Jonathan Dionson 於 2019年6月27日的回應
Dear Valued Guest, Thank you for taking the time to give your feedback. We really appreciate it and we thank you for the compliments to our hotel. We will certainly improve our services and facilities to serve you better. We are looking forward to be at your service on your next visit here in Bohol.

8/10 不錯

Emie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
More toilet paper.
於 2019 年 6 月住了 1 晚
Jonathan Dionson 於 2019年6月19日的回應
We are very sorry if we failed to provide you one of our amenities. However, kindly let us know if you need more from our amenities in your next visit. We are very sure that we can provide it to you! Thank you and looking forward to your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was prima en naar verwachting. Het ligt aan een drukke straat, maar geen geluidsoverlast in de kamer. Er is een mall, winkelcentrum, en bus terminal dichtbij. Alles is afhankelijk van activiteiten, maar het hotel en personeel zijn behulpzaam om de juiste weg en eventueel vervoer aan te bieden of te verwijzen naar de juiste mogelijkheden.
於 2019 年 5 月住了 5 晚
Jonathan Dionson 於 2019年5月29日的回應
Thank you so much that you did enjoy your stay with us. We also would like to thank the appreciation to our staff that they are being so helpful with your journey while you are here in Bohol. It is our pleasure to be of service. Thank you and we are looking forward to your next visit.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
Great place to remain overnight while travelling.
於 2019 年 5 月住了 1 晚