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"Super friendly staff that helped in every occasion, rooms were so nice, all the onsens were great quality. This is truly amazing place where you can relax and enjoy. "

"朝、夕飯がとても美味しく量も豊富でした。スタッフの皆様も丁寧で感謝です。"

"お風呂の入り口のドアのカビ、ディナーバイキングのお刺身、小さすぎる切り身、色艶悪い。ラウンジのソファ汚い。バイキング会場のスタッフのおもてなしは最高でした。部屋は広くて綺麗でした。屋上の露天風呂は熱すぎず最高でした。"

"良かった点 ・食事(野菜)おいしい ・各所清潔 ・子供向け対応多い(喜ぶ) ・スタッフ親切 ・アメニティ品揃え多 ？？？な点 ・客室(トイレ)の音漏れ(遮音壁無い？) ・受付渋滞"

"Gorgeous place, great getaway for adults looking for something classy and quiet. Large, deep private bath in the room was great, food was stunning and open lounge bar is perfect for a nightcap by the fire."

"We had a very relaxing family holiday here. There were hardly any other guests when we stayed, and it was almost like having a private resort.The restaurant staff made us two lovely dinners and breakfasts, the first dinner was an intricate kaiseki spread, and the second was delicious grilled steak. Breakfast had plenty of options for both Japanese and Western style meals. The lounge area provided all the drinks and snacks and cup noodles we wanted, and we had a very nice walk around, and up into...

"We had a really nice stay at this hotel. The food was excellent. Chef Oohira is very skilled-the food was surprisingly delicious and the presentation was beautiful. Really high quality ingredients. Also, the rooms were clean as they had just opened a few months ago (Oct 2018). Further, their shuttle service was a bit inconvenient since they only offer 2 times per day to the station but other than that it was an overall great stay here!"

"Great service, clean and friendly staff"