Hilton Garden Inn Tampa Airport Westshore 於 2023年8月1日的回應
Thank you for the 5 stars!
4/10 欠佳
Yuanxiang
家人同遊, 伴侶同遊
2022年3月8日
讚好:職員與服務
不滿:整潔度
床底有上一住户的食物残渣
Yuanxiang
於 2022 年 3 月住了 2 晚
HGI Tampa Airport/Westshore 於 2022年3月9日的回應
I just wanted to reach out to you personally and apologize for the food under the bed in your room. I am so very sorry!
It is most important that you know I truly do care about your experience, and it is my goal to ensure your complete satisfaction. I am so sorry that this happened during your stay.
I hope that we have another opportunity to better serve you in the future. We thank you so much for being our guest!
10/10 優異
Deborah
家人同遊
2024年5月3日
There was good value here ! Rooms are roomy and clean and the lobby was welcoming with sitting areas and bar and a restaurant
We would come back again
Good location as well
Deborah
於 2024 年 5 月住了 2 晚
HGI Tampa Airport/Westshore 於 2024年5月3日的回應
Thank you for taking a moment to share your experience. I am happy to hear you found our staff and hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 不錯
Zachary E
商務旅客
2024年4月30日
讚好:職員與服務
Close to airport
Zachary E
於 2024 年 4 月住了 1 晚
Hilton Garden inn Tampa Airport Westshore 於 2024年5月6日的回應
Thank you for the feedback
6/10 一般
Chinique
家人同遊
2024年4月30日
讚好:整潔度、職員與服務和設施服務
My toilet was stop up.
Chinique
於 2024 年 4 月住了 2 晚
HGI Tampa Airport/Westshore 於 2024年4月30日的回應
Thank you for taking the time to participate in our survey. I am so sorry about the incident with the toilet this should not have happened, and I hope you accept my sincere apologies! I will certainly be sharing your experience with my Maintenace staff to avoid this from occurring again.
10/10 優異
CAROL
伴侶同遊
2024年4月30日
讚好:設施服務
Shuttle never showed waited over an hour and took an Uber to hotel
CAROL
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月30日的回應
Thank you for the feedback
10/10 優異
yun
家人同遊
2024年4月30日
讚好:整潔度和設施服務
Covered parking for hot weather
yun
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月30日的回應
Thank you for the feedback.
10/10 優異
Amanda
2024年4月28日
Amanda
於 2024 年 2 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月29日的回應
Thank you for the feedback
10/10 優異
Tamika
伴侶同遊
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great!
Tamika
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月26日的回應
Thank you for the feedback
10/10 優異
Tracy
2024年4月25日
Tracy
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月26日的回應
Thank you for the feedback
10/10 優異
Juan
伴侶同遊, 商務旅客
2024年4月23日
讚好:整潔度、職員與服務和住宿狀況
Good
Juan
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月23日的回應
Thank you for the feedback
10/10 優異
kevin
家人同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked because it is safe and clean...
kevin
於 2024 年 4 月住了 2 晚
HGI Tampa Airport/Westshore 於 2024年4月23日的回應
Thank you, we appreciate your feedback.
10/10 優異
Catherine
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about the property, service, staff and room was excellent!
Catherine
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月16日的回應
We appreciate your feedback
10/10 優異
Devon
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
close to the airport
Devon
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月16日的回應
Thank you for the feedback
10/10 優異
Prabhakar
2024年4月13日
讚好:整潔度、職員與服務和住宿狀況
Great hotel
Prabhakar
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月13日的回應
Thank you for the feedback
10/10 優異
Kristin
家人同遊, 多人同遊
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service, breakfast and room was clean and spacious.
Kristin
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月13日的回應
Thank you for the feedback!
10/10 優異
Mary Jo
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great airport location. Excellent staff.
Mary Jo
於 2024 年 4 月住了 1 晚
Yuri Prieto 於 2024年4月9日的回應
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Paul
2024年4月9日
Paul
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月29日的回應
Thank you for the feedback
8/10 不錯
Jill
家人同遊
2024年4月7日
The hotel and restaurant were good. We chose this hotel for the shuttle to and from the airport. We waited over an hour at the airport for the shuttle that never came even after calling them three times. We ended up taking a taxi to the hotel. We did get a spot on the 4 am shuttle back to the airport for an early flight, but several people were left waiting at the hotel. Other than the shuttle, it was a good hotel.
Jill
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月8日的回應
Thank you for taking the time to participate in our survey. I am disappointed to see that we were unable to meet your expectations during your recent stay. I am so sorry to learn about your inconvenience with the A1Express Shuttle service.
10/10 優異
Tuaron
2024年4月7日
Tuaron
於 2024 年 4 月住了 2 晚
HGI Tampa Airport/Westshore 於 2024年4月29日的回應
Thank you for the feedback
10/10 優異
Richard
2024年4月7日
讚好:整潔度、職員與服務和住宿狀況
Richard
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年4月8日的回應
Thank you for the feedback
10/10 優異
Glenn
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, very clean
Glenn
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年4月8日的回應
Thank you for the feedback
10/10 優異
Jose
2024年4月6日
Jose
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年4月8日的回應
Thank you for the feedback
10/10 優異
Nello
伴侶同遊
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Didn't like the carpets in the room. Rooms could use a freshening up.
Nello
於 2024 年 4 月住了 2 晚
HGI Tampa Airport/Westshore 於 2024年4月13日的回應
Thank you for the feedback!Passing it down to the housekeeping supervisor.
10/10 優異
MARK
2024年4月4日
MARK
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月25日的回應
Thank you for the feedback
8/10 不錯
Michael
2024年4月4日
Michael
於 2024 年 4 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月24日的回應
Thank you for your feedback
8/10 不錯
Rob
2024年4月3日
讚好:整潔度、職員與服務和住宿狀況
Rob
於 2024 年 2 月住了 1 晚
Yuri Prieto 於 2024年4月4日的回應
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Annemarie
多人同遊
2024年4月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel for what we needed. Shuttle bus from the airport was quick & convenient.
We had some food in the bar wgen we arrived which was excellent & the service ftom Mark, the barman was first class.
Wewpuld definitely choose the hotel agsin if needed.
Annemarie
於 2024 年 3 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月2日的回應
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks for Mark are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.
10/10 優異
Mark
2024年4月2日
讚好:整潔度和住宿狀況
All good
Mark
於 2024 年 4 月住了 1 晚
Yuri Prieto 於 2024年4月2日的回應
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Felipe
2024年4月2日
讚好:整潔度、職員與服務和住宿狀況
All good
Felipe
於 2024 年 3 月住了 1 晚
Hilton Garden inn Tampa Airport Westshore 於 2024年4月2日的回應
Thank you for the feedback
10/10 優異
Julene (Lewisville)
商務旅客
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place/great price to stay close to Tampa Airport for early morning flight.
Julene
於 2024 年 3 月住了 1 晚
Yuri Prieto 於 2024年4月1日的回應
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Nicholas
2024年4月1日
Nicholas
於 2024 年 3 月住了 3 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年4月22日的回應
We appreciate your feedback
10/10 優異
Henry and Lindsey
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great option to stay if you are catching a flight! Would definitely go back!
Henry and Lindsey
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年3月31日的回應
Thank you for the feedback
6/10 一般
franchester
2024年3月31日
讚好:整潔度
不滿:職員與服務和住宿狀況
The room was freezing made several complaints only for them to say no engineer was on shift on top of they gave us a handicap room my mom is a Hilton member and this stay isn’t the most pleasant
franchester
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年3月31日的回應
I wanted to reach out to you personally and apologize for your inconvenience due to the A/C issues and that took place during your stay with us. In order to maintain our high standards of quality and cleanliness, this maintenance is necessary. We do our best to accommodate our guests the best we can during their stay. Once again, I sincerely apologize and am very sorry for the inconvenience this has caused you. I hope that we have another opportunity to better serve you in the future.
8/10 不錯
Steve
伴侶同遊
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
We had a quick stay after flying in and boarding the cruise ship the next day. Convenient location for both.
Steve
於 2024 年 3 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月5日的回應
Thank you so much for taking the time to participate in our survey. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.
10/10 優異
anne
2024年3月28日
讚好:整潔度和設施服務
Great place to stay and having a 24 hour airport shuttle is a bonus!
anne
於 2024 年 3 月住了 1 晚
Yuri Prieto 於 2024年3月29日的回應
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
8/10 不錯
Virginia
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Virginia
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年3月26日的回應
Thank you for the feedback.
10/10 優異
Leann
商務旅客
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property!
Leann
於 2024 年 3 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年3月24日的回應
Thank you for the feedback
10/10 優異
Darrell
家人同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a new hotel surrounded by other new hotels and office buildings. Minutes away from the airport, mall, restaurants, professional sporting venues, and other amenities.
Darrell
於 2024 年 3 月住了 4 晚
HGI Tampa Airport/Westshore 於 2024年3月25日的回應
Thank you for the feedback
10/10 優異
Pamela
2024年3月24日
Pamela
於 2024 年 3 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月13日的回應
Thank you for the feedback!
8/10 不錯
Deborah
2024年3月22日
讚好:整潔度、職員與服務和住宿狀況
Deborah
於 2024 年 3 月住了 2 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年3月23日的回應
Thank you for the feedback
10/10 優異
Olanrewaju
家人同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location worked out perfectly for us and our stay as a family was memorable!
Olanrewaju
於 2024 年 3 月住了 1 晚
Yuri Prieto 於 2024年3月21日的回應
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
8/10 不錯
Susan (Ajax)
2024年3月19日
讚好:整潔度、職員與服務和住宿狀況
Susan
於 2024 年 3 月住了 1 晚
Yuri Prieto 於 2024年3月21日的回應
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Johanna
2024年3月19日
Johanna
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Tampa Airport Westshore 於 2024年4月8日的回應
Thank you for the feedback
10/10 優異
Jean
2024年3月18日
讚好:整潔度、職員與服務和住宿狀況
Jean
於 2024 年 3 月住了 1 晚
Yuri Prieto 於 2024年3月19日的回應
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Luz
家人同遊
2024年3月18日
讚好:整潔度、職員與服務和住宿狀況
Very friendly staff and room was comfortable
Luz
於 2024 年 3 月住了 1 晚
Yuri Prieto 於 2024年3月18日的回應
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,
10/10 優異
Scott
家人同遊
2024年3月17日
Favourite thing was the excellent personality of Mark the bartender,
Omelette wa a bit dry at breakfast
Scott
於 2024 年 3 月住了 2 晚
HGI Tampa Airport/Westshore 於 2024年3月18日的回應
Thank you for the feedback
10/10 優異
Kelly
家人同遊
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great choice! We only stayed one night to attend a Yankees Spring training game. Super convenient to Steinbrenner Field. A quick walk to World of Beer which was perfect when we got back from the game. Minutes from airport. Hotel was updated in a pretty decor and room was clean. Will definitely stay here again!
Kelly
於 2024 年 3 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年3月17日的回應
Thank you for your kind remarks!
6/10 一般
Guy
2024年3月17日
Guy
於 2024 年 3 月住了 1 晚
HGI Tampa Airport/Westshore 於 2024年4月6日的回應
Thank you for taking the time to participate in our survey. I am disappointed to see that we were unable to meet your expectations during your recent stay.
10/10 優異
Janet
伴侶同遊
2024年3月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to airport with their shuttle service. The pool robot cleaner was in the pool all afternoon. Pool needed to be cleaned but it got in the way of swimmers in the pool. Should be maintained. We did arrive early and our room was ready which was awesome.