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德雷頓莊園酒店的評價

4 out of 5
德雷頓莊園酒店
Drayton Manor Theme Park, Tamworth, England

評價

8.8

優異

10 分評分，優異；1003 則評價中有 523 則" "
8 分評分，不錯；1003 則評價中有 340 則" "
6 分評分，一般；1003 則評價中有 86 則" "
4 分評分，欠佳；1003 則評價中有 37 則" "
2 分評分，很差；1003 則評價中有 17 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

Uen Ting

於 2023 年 5 月住了 1 晚

10/10 優異

Stephanie

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were so helpful made our stay perfect 😊
於 2024 年 5 月住了 1 晚

10/10 優異

Stephanie

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel next to the theme park
於 2024 年 4 月住了 1 晚

10/10 優異

Matthew

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely staff. All We're very friendly and professional. Nice clean room with good showers and breakfast.
於 2024 年 4 月住了 1 晚

10/10 優異

Thom

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean pleasant environment targeted at families with children using the theme park.
於 2024 年 3 月住了 1 晚

8/10 不錯

michelle

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The first time I stayed at the hotel for business the welcome at reception was good, and efficient and all was explained well when asked questions. Clean room, albeit I would of liked some sheer covering at the window so I didn't have to block the light out altogether in the morning. Ate in the restaurant for dinner and breakfast. It was ok and quite expensive for the quality. The burger was ok, chips were dry and cold, warm coleslaw and some peculiar-looking sauce on the side? The breakfast was bland, with limited selection, and low quality.. the scrambled eggs looked like they had been scrambled within an inch of their life and were very dry. air-filled sausages and drinks out of a machine - found it hard to find something to eat. so ended up with toast and mushrooms. Lunch was organised through the business I was with, again it was ok. Having said this, I would stay again, I would recommend it, the staff was great. but perhaps find somewhere local to eat instead. Free parking was a bonus!
於 2024 年 3 月住了 1 晚

8/10 不錯

Mike

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my second stay at this hotel and I'm glad to say the first stay was not a fluke as this was a lovely stay all told. Easy check in and the room was ideal. A fantastic power shower really helped to wind down after a long day. My only gripe was that the cooked breakfast items were not as fresh as they could have been but overall another enjoyable experience.
於 2024 年 3 月住了 1 晚

8/10 不錯

andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean and tidy. Staff were very helpful. The rooms were nice and so was the cafe and bar area. There were a couple of negative things. One thing in particular is I’ve never stayed anywhere with such cheap toilet paper didn’t even know you could get it that thin. Definitely a lot cheaper than the normal pound land or value ones. Also the breakfast was buffet style with the food being lower quality than most hotels. These two things are a shame in an otherwise nice hotel.
於 2024 年 3 月住了 1 晚

8/10 不錯

Faisal

於 2023 年 11 月住了 1 晚

10/10 優異

Kerry

於 2024 年 2 月住了 1 晚

10/10 優異

Steven

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Great hotel. Comfortable spacious room. Good food and pleasant staff.
於 2024 年 1 月住了 1 晚

10/10 優異

Tom

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Jon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff, all very polite and attentive
於 2024 年 1 月住了 1 晚

10/10 優異

Tim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Sandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed overnight om oir way to Birmingham airport. When booked didnt realize that there was breakfast with Santa, a bit noisey, but acceptable. Good room, dtaff helpful. Plenty of parking at hotel. Enjoyed 5he Christmas decorations. Thomas took us back to when our grandson was little.
於 2023 年 12 月住了 1 晚

8/10 不錯

ANTHONY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Surprised Seniors
Booked as convenient location for a stopover on a journey North to see Family. Totally unaware until we arrived that the hotel is part of a huge theme park, which made us a little nervous of what to expect when we got there. Thankfully, for us the park was closed so none of the noise and crowds one would associate with theme parks. The hotel was very good as was all the staff, food and facilities. Our room was a good size but not quite as grand as the one in “Hotels.com” advert but good value and included an excellent breakfast. We would certainly be happy to return but perhaps not during their busy period but it is an excellent family outing option.
於 2023 年 12 月住了 1 晚

10/10 優異

Gemma

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great team and lovely hotel.
Chloe and her manager were brilliant, they were both so helpful and i cannot thank them enough.
於 2023 年 12 月住了 1 晚

10/10 優異

Stephen

於 2023 年 12 月住了 1 晚

10/10 優異

Sharon (Hinckley)

於 2023 年 12 月住了 1 晚

10/10 優異

Patricia

於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ignore the theme park…
Don’t be put off with this hotel being next to a theme park! It’s a great find for large comfortable rooms and reasonable food!
於 2023 年 12 月住了 1 晚

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and hotel.room great, comfortable,a bit noisy with external aircon
於 2023 年 11 月住了 1 晚

10/10 優異

Andrew

於 2023 年 11 月住了 1 晚

8/10 不錯

Laura

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If I was a family visiting the park it would have been fantastic. This was chosen because it was rated four star and personally I wouldn’t rate it that. Breakfast was good but no pancakes and the sausages where the same as a Holiday Inn Express ( where I’d been the week before). Food not locally sourced or anything special…loaves of bread in plastic bags left on top shelf for when it ran out so definitely cheap stuff! Plenty of it but would prefer quality.
於 2023 年 11 月住了 1 晚

10/10 優異

kirsty

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms so relaxing
於 2023 年 11 月住了 1 晚

10/10 優異

Stephen

於 2023 年 10 月住了 1 晚

8/10 不錯

Mrs L A

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The room we had was in need of refurbishment and a deep clean. The Wi-Fi is poor which affects the TV. The staff are all polite, efficient and helpful, special thanks to Adam on the front desk. The food is very good and we had an enjoyable stay.
於 2023 年 9 月住了 7 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dirty room and poor service! Would not recommend!
Not an enjoyable stay! We arrived early evening and decided to stay in the room as we had an event (at Drayton Manor) the following day. The room itself appeared nice superficially, but then we had several issues. The TV wasn’t working and it took a good while for maintenance to come and fix it. Then one of the bed sheets was dirty - big fresh grease marks on then, and the pillows had been placed to cover it! We called for someone to come and change the bed - and they brought the wrong size bedding, but had a go! I found black hairs in the bathroom sink and shower area - my colleague has blonde hair, and me light brown! To really complete the stay, I asked for my VAT receipt on arrival and they said they’d email it me. They did - and the address was wrong! I’m now on email number 10 to reservations to get this legal document changed - and they are saying they can’t! Next stop the CEO. Service not good, hotel not clean - would not recommend a stay here, especially after the emails received since staying. To wrap it up, no apology for the dirty bedding, or TV not working … breakfast average but no veggie alternatives available on asking and the coffee tasted like dishwater!!
於 2023 年 9 月住了 1 晚

4/10 欠佳

Omar

於 2023 年 9 月住了 1 晚

10/10 優異

Simon

於 2023 年 9 月住了 1 晚

6/10 一般

PAUL

讚好：整潔度
不滿：住宿狀況
Probably great for small kids, but feels rather dated and not a lot to attract the business visitor. It was nice and quiet at night though.
於 2023 年 9 月住了 1 晚

10/10 優異

Lisa

於 2023 年 9 月住了 2 晚

10/10 優異

richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable place to stay
The staff were so friendly and nothing seemed to be too much trouble. There was a nice, friendly vibe in the hotel the whole time we were there. The restaurant food was good and breakfast excellent.
於 2023 年 9 月住了 1 晚

10/10 優異

Carl

於 2023 年 9 月住了 1 晚

10/10 優異

Natalie

於 2023 年 9 月住了 1 晚

8/10 不錯

Jill

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Don’t be put off by a Theme Park hotel…
Always good value and food is reasonable too.
於 2023 年 9 月住了 1 晚

10/10 優異

Jonathan

於 2023 年 8 月住了 1 晚

10/10 優異

Sarah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay and wonderful staff who were super helpful
於 2023 年 9 月住了 1 晚

10/10 優異

Tina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Definately stay again
Lovely hotel nice rooms food was nice reasonable price overall would stay again
於 2023 年 8 月住了 1 晚

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing service delicious food.
Amazing hotel! The service from ALL members of staff received was above and beyond. Pre check in was a breeze before heading to the park for the day. You have your own hotel entrance to the park about a 3 min walk away so quicker access. You are a guest untill you drive away so even after check out you can still use the hotel facilities like the play area or the crazy golf! The Al A Carte food was delicious and the portion sizes were great. The prices were ok too you'd expect higher for a theme park hotel. Kids main and desert was less than £10. We are already discussing our next trip.
於 2023 年 8 月住了 1 晚

10/10 優異

Matthew

於 2023 年 8 月住了 1 晚

10/10 優異

Debra

多人同遊
No way this can be a 4 star hotel.The reception staff were very nice and knew answers to any queries. The amount of inexperienced very young staff we were either served by or noticed definitely need further upskilling especially in the bar and people skills as they looked very miserable overworked and come across rude and ignorant. We was at a wedding here and would not recommend have a wedding or staying at the Drayton manor hotel.😩
於 2023 年 8 月住了 1 晚

8/10 不錯

wayne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Lisa

於 2023 年 8 月住了 1 晚

8/10 不錯

Megan

讚好：整潔度、職員與服務和住宿狀況
Clean and convenient
We stayed at the hotel due to a local wedding. Very helpful front desk staff who let us check-in early as the room was ready in between the ceremony and reception. Nice room, only complaints were that the pillows were very firm and uncomfortable (we woke up with aching necks), the thermostat we set to 22 degrees before sleeping and at some point during the night it ended up at 24 which was way too warm! Finally the blackout blind didn't cover the whole window which usually wouldn't be a problem but the slither of morning sun was reflected right in our faces so woke us up very early. We booked a room for 2 double beds and our room was only 1 double bed so I would recommend double-checking your room booking with them before staying.
於 2023 年 8 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚