It's located on the other side away from the Resorts, and it's in amongst all the local activity. It was fun to get lost amongst the locals and immerse ourselves in their daily lives.
Upon checking in, they gave us a yummy tea, and were really helpful and friendly.
The breakfast included was a great spread to suit any type of eater from Western to Eastern. Majority of it Eastern, but there's cereal and toast and omelettes for those who don't want to brave the local food.
One day, we had a staff member use the hotel vehicle to take us around Tanjung Pinang for a really reasonable price, and he just took us wherever we wanted to go. He was entertaining as well - his name is Denis. He was informative and patient and because he was attached to the hotel, there waas none of this taking us to certain places where he'll get commission for us buying things. Not that anything is expensive.
We really enjoyed our time there, so thanks to the staff.