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陶斯歡朋酒店的評價

2.5 out of 5
陶斯歡朋酒店
1515 Paseo Del Pueblo S, Taos, NM

評價

8.0

很好

10 分評分，優異；1002 則評價中有 441 則" "
8 分評分，不錯；1002 則評價中有 291 則" "
6 分評分，一般；1002 則評價中有 124 則" "
4 分評分，欠佳；1002 則評價中有 83 則" "
2 分評分，很差；1002 則評價中有 63 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Vincent

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was nice and the beds comfy
於 2024 年 4 月住了 1 晚

10/10 優異

Lucia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good customer service clean
於 2024 年 4 月住了 1 晚

2/10 很差

Glenda (Salyersville)

You allowed dogs. Very not satisfied
於 2024 年 4 月住了 1 晚

8/10 不錯

Tito

讚好：整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

lorraine

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The check in clerk was very professional and helpful! Went above and beyond unfortunately I didn’t get her name! We had a late check-in so she worked the afternoon shift! Pillows could be a bit more comfortable tho!
於 2024 年 4 月住了 1 晚

6/10 一般

Anna Marie

於 2024 年 4 月住了 1 晚

4/10 欠佳

Dan

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Theresa M

讚好：整潔度、設施服務和住宿狀況
My stay was a great experience. Only stayed for one night but was impressed with the room comfort, cleanliness and decor. Did not sample the other amenities….. The staff member who checked me in was great, the one checking me out was perfunctory at best. However, from the point of view of a semi-disabled person, there was some real challenges, the parking lot was potholed and extremely uneven around the disabled parking spaces, the tub was incredibly slippery so I could not shower afraid that I would fall. The bathroom was well set up for a disabled person so that was a great disappointment. All told it was a delight after staying at the “hotel across the street”…. I would stay there again and would recommend it.
於 2024 年 3 月住了 1 晚

10/10 優異

Ricky

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Subodh

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

COURTNEY

家人同遊
讚好：整潔度和設施服務
I got this hotel for the indoor pool and hot tub both were closed so that was disappointing
於 2024 年 3 月住了 1 晚

2/10 很差

Vickey

Was told indoor pool was open got in to check in just to be informed it was broken. I rented here last year same thing. 09:00 female Morning front desk person was very rude. This lady was lacking hospitality. Will NOT BE RENTING HERE AGAIN!
於 2024 年 3 月住了 1 晚

6/10 一般

Matthew

家人同遊
讚好：整潔度和職員與服務
I got this room for pool and hot.tub then get there its closed for renovations which didnt seem like was going to happen anytime soon
於 2024 年 3 月住了 2 晚

8/10 不錯

Michelle

寵物同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff
於 2024 年 2 月住了 7 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Charles

親子同遊
讚好：整潔度和設施服務
不滿：職員與服務
Scheduled a 2-day stay and room was not clean for the 2nd day of the stay. Not good.
於 2024 年 2 月住了 2 晚
Rachel 於 2024年3月13日的回應
Thank you for your feedback on your recent stay with us! We apologize for any inconveniences you experienced as it is not a best practice for us to skip any room intentionally. We will research with the appropriate department to ensure this was an isolated situation.Thank you

6/10 一般

Daniel

家人同遊, 伴侶同遊
讚好：整潔度和職員與服務
Door lock did not close easily. Bathroom fan not working. Breakfast was subpar compared to Best Western Plus experience …stale bread products, poorly prepared egg products …though the orange juice was good.
於 2024 年 2 月住了 4 晚

10/10 優異

Dawn D

讚好：住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Kyle

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This hotel is amazing! Every single staff member we met was extremely friendly, helpful and just so nice! The breakfast was incredibly delicious and there were plenty of hot and cold options you don’t usually see. The room was super clean, comfortable and well taken care of. Not sure why people said the hotel needs an upgrade, that was not the case. The pool was amazing and nice and warm and great for doing laps. We brought our two small dogs and the room was also loved by them. The staff is VERY dog friendly and always greeted them with a smile This is the only hotel we will ever stay in when we come back to Taos. I highly recommend staying here. Thanks for an AMAZING three days!
於 2024 年 2 月住了 3 晚

4/10 欠佳

Gregg

讚好：整潔度
於 2024 年 2 月住了 1 晚

10/10 優異

Scott

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

Eli

親子同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
Pool wasnt working. property really need to be renovated badly debris falling off the walls Ceiling parking lot was trased not lit up big pot holes
於 2024 年 1 月住了 2 晚

6/10 一般

Jeffrey

家人同遊
讚好：職員與服務
If someone is staying above you it can be very loud. Property is average, shower is updated. Hallways are updated.
於 2024 年 1 月住了 2 晚

4/10 欠佳

Christina

不滿：整潔度、住宿狀況和客房舒適度
The hotel was ok at first, checked in asked for a later check out because my daughters wanted to go swimming. The front desk lady said no problem and put a note on our reservation. My daughters decided they wanted to go swimming, I called the front desk because there was no signage to find the entrance to the pool. The lady that answered said that that we could go swimming but the furnace got the pool hadn't been working for WEEKS and there was a crack in the foundation so the hot tub was out of order as well. My daughters tried to swim but it was easy too cold and I'm not sure why I wasn't told at check-in that the pool wasn't working properly when I told her the whole reason we wanted a later checkout was to go swimming?? We went back to the room to call it a night and take a shower. The shower is broken, I still have know idea how I turned the water on as the knob would just spin. It was stuck on cold water and would not turn off. Baked the front desk again.... She said that this is a COMMON problem in many of the rooms. Told me the truck to change the temp and turn it off and only offered to change rooms if the water was stuck on hot. If I had another option I would have moved to another hotel. They couldn't refund me since I booked through hotels.com. This made what was supposed to be a fun family trip to be a disappointment with very sad little girls who just wanted to swim.
於 2024 年 1 月住了 1 晚

10/10 優異

Chad

讚好：整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pool heater broken
My kids love to swim in heated pools, as the one advertised here. Hot tubs also. Unfortunately, their pool heater was under repair and their hot tub taped off.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Erin

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Needs major improvements
We’ve stayed here before and it wasn’t this bad before. A few things that made our stay unpleasant. The room smelled bad like sewer and was stale, there were plugs that didn’t work, the shelves falling off the wall in the bathroom, the bed sounded like it was going to break every time you got in and out of it, handle broken off on a drawer next to the bed. The bathroom door had no handle to get it open if you closed it all the way. There was no body wash in the shower (looked like there was a place for it). The indoor pool was ice cold and you had to walk in the snow to get to it. Luckily someone told us it was ice cold before we got in. The whirlpool was closed and fenced off. The breakfast was average and no gluten free options. We could only get 1 extra towel when we asked. There is a huge hole right outside the back door that was covered with a loose metal plate. This property is in desperate need of upgrades, the pool needs to have an enclosed entry directly from the hotel, not out in the cold.
於 2024 年 1 月住了 1 晚

6/10 一般

kayla

家人同遊
讚好：職員與服務
於 2024 年 1 月住了 1 晚

8/10 不錯

Ronda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

8/10 不錯

Charles

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The swinning pool & hot tub were not working.
於 2024 年 1 月住了 2 晚

10/10 優異

Boyd

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

RUSS

家人同遊
讚好：整潔度和職員與服務
Staff was great but no curtain on window so had to hang bed spread over window for privacy. Walls too thin, could hear neighbors on both sides while they were talking normally.
於 2024 年 1 月住了 1 晚

10/10 優異

Marcelina

於 2024 年 1 月住了 1 晚

4/10 欠佳

Jennifer

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Clogged sink, pool closed, no service.
Our sink was clogged the entire 3-night stay. The water in the sink stunk, and the front desk staff kept giving excuses about why maintenance hadn’t shown up. The carpet was nasty dirty, our remote control didn’t work, and the pool and hot tub were closed the entire stay with no notice online or in the lobby. We couldn’t be moved because rooms were sold out, but no solution was offered to us for not being able to use the sink and for the bacteria that was making it stink, due to that sink being obviously clogged long before we ever got there. No solution was ever offered for us not being able to watch tv either. We couldn’t just leave because the whole town was sold out. There was never a manager onsite in three whole days according to front desk staff, but upon checkout, we were told the manager had left at 3:00 am and we could email him. We did email that same day, and as of today - 5 days later, he has not responded.
於 2023 年 12 月住了 3 晚

8/10 不錯

Susan-Jo

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was fine, the staff helpful. Awkward window shade, hot tub not working and bed not comfortable but all in all it was a good stay
於 2024 年 1 月住了 2 晚

6/10 一般

Liza

家人同遊
不滿：整潔度、設施服務和住宿狀況
It was a last minute stay due to icy roads. Sink did not drain , room smelled, bathroom door is a sliding door - so weird. Room walls are so thin.
於 2024 年 1 月住了 1 晚

8/10 不錯

Matia

親子同遊
讚好：整潔度、設施服務和住宿狀況
Check in was easy, parking wss easy, staff was frienldy, but, I left room late a for the day and no maid service for that day. Missed my morning coffee in my room the next morning.
於 2023 年 12 月住了 2 晚

2/10 很差

Jorge

不滿：整潔度、職員與服務和住宿狀況
Needs to improve cleaning ,breakfast was limited ,pool needs maintenance ,the hole place smells bad , tv was not fully funcional
於 2023 年 12 月住了 4 晚

10/10 優異

Ramona

於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

jessica

家人同遊
於 2023 年 12 月住了 1 晚

10/10 優異

Hanh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Hampton hotel is very comfort and cleanliness.
於 2023 年 12 月住了 4 晚

2/10 很差

Tamara

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
I would avoid this hotel at all costs. We paid $299 per night for a run down, shabby, noisy, stinky room. We were given a main floor room (although we requested a top floor away from the elevators) and were told this was the LAST room available. The room was located just feet from the noisy lobby and the hall smelled of marijuana smoke. The room was shabby in every way. Being on the main floor, the window was very low to the exterior ground (super easy for someone to break in or peer in) which made us feel very unsafe...and on top of that, the "window" covering was a BROKEN roll up shade that didn't even fully cover the sides of the window!! I had to hang a blanket over the BROKEN window shade for privacy!! And the blanket had a large hole in it!! The bedding was old,the sheets were stained, the walls/ceilings were peeling, the furniture was cheap and dinged up, the carpet squares were coming apart at the seams. Whenever the guests in the room next door shut their room door, our bed shook! Every single noise from all surrounding rooms, the busy street, as well as the hallway was amplified. Although we had paid for TWO nights, we left after our first night.

6/10 一般

Troy (Oronoco)

讚好：職員與服務
不滿：整潔度
於 2023 年 12 月住了 1 晚

2/10 很差

Rohit

不滿：整潔度和住宿狀況
I was booked for 2 queen bed..but they gave me one king size room..thete is communication glitch either at expedia or hotel side. Thx
於 2023 年 12 月住了 2 晚

6/10 一般

Carla

家人同遊
不滿：職員與服務、設施服務和住宿狀況
I paid more because I traveled with kids … for them to enjoy the pool. I had cheaper options … but this hotel advertised nice indoor pool. I stayed 4 days there … pool was never heated. For 2 days I was told to come back at a later time that they would heat it … never happened! And 1 day pool was locked! Kids were very sad. Very disappointed.

6/10 一般

真實旅客

家人同遊
讚好：客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

John

家人同遊
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Disappointed
Wanted a hotel with a pool for kids to enjoy and this hotel pool was down if i would have known when i made reservations I would have stayed somewhere else the mattresses are sunkin like they haven’t been flipped or rotated since hotel opened i will try to avoid hampton inn from now on
於 2023 年 12 月住了 1 晚

2/10 很差

Mukesh

不滿：職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

RANDON

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice taos stay
Very comfortable and reasonable for the area
於 2023 年 12 月住了 1 晚