Hi Sharon,We are sorry to hear you didn't have a good sleep , you stayed in a Queen bed studio and you are the first to complain about that bed , we will look into it , thanks for letting us know , you didn't come to the reception when checking out , we could of discussed it .

Thanks Bob for the positive review , we are pleased you had a good stay, cheers

Thanks for taking the time to do a review , we are pleased you had a good stay , see you again.

Thanks for the review , we are so lucky to have a very good team of cleaners who work very hard to keep our rooms clean , see you next time .

Thank you for your review , we have a great central location but we are not in the CBD , we are about a 1.8 km away from the strand which is a 5min drive or a 25min walk and we are a 10min drive from Mount Maunganui.We are pleased you had a good stay.

Thanks for your review, we are pleased everything was great and to your satisfaction, see you next time. Cheers

Thanks for your review , we are please you were comfortable and all was satisfactorily, see you next time. Cheers

Thanks for the review , we are pleased everything was to your satisfaction, see you next time ,.

Thanks for your review , we are lucky that we have a great location here at Macys and our rooms are of generous size, see you next time .

Thanks Alvin for the review , we hope to see you again , Cheers

Thanks Paul for giving a review ,we are pleased you had a nice time and we hope the kids had a good time in the pool, see you next time , cheers

Thanks for taking the time to give a review , we are happy that the kids really enjoyed the pool and you had a great stay, we are so lucky to have a great central location , we recycle everything and have our recycle bins for Glass, plastic, cans and carboard in the bin bay but sometimes people do mix it all up, and it ends up in the general waste bin, we do try and separate it when we can, see you next time