住宿正面

雅各布塞繆爾酒店 - 普瑞瑪酒店的評價


評價

9.2

卓越

10 分評分,優異;163 則評價中有 108 則" "
8 分評分,不錯;163 則評價中有 43 則" "
6 分評分,一般;163 則評價中有 4 則" "
4 分評分,欠佳;163 則評價中有 6 則" "
2 分評分,很差;163 則評價中有 2 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Raphael

讚好:整潔度、職員與服務、設施服務和住宿狀況
The facility is beautiful. It's very European inside out. The only challenge I had was the construction across the street that bothered me. The service was amazing and they immediately offered to transfer me to their other property- Prima City that was really outstanding- my room was great, location was even closer to the beach and the service was really exceptional.
於 2024 年 3 月住了 12 晚
Management Hotel 於 2024年3月25日的回應
Dear Raphael,Thank you for the review. We are glad to hear that your relocation went well. We hope to have the chance to welcome you here once the tram constructions are completed.

10/10 優異

Lily

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A lovely spot on Dizengoff
I loved staying at the Jacob Samuel! It’s an amazing location and the staff went above and beyond to accommodate my needs. I will definitely be back.
於 2024 年 1 月住了 3 晚
Hotel Managment 於 2024年2月25日的回應
Dear Lily,Thank you so much for your amazing review! We definitely loved to welcome you here and hope to see you again soon!

10/10 優異

Ethan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tel Aviv Gem
Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.
於 2023 年 12 月住了 2 晚
Hotel's Management 於 2024年1月1日的回應
Dear EthanThank you for your positive feedback! We are delighted to hear that you enjoyed your stay and appreciate you taking the time to share your experience.

10/10 優異

Caroline

於 2023 年 11 月住了 1 晚
Hotel's Team 於 2023年11月24日的回應
Thank yoy Caroline for rating our hotel and service.Hope to see you again soon,

10/10 優異

Tobias

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice location
Very nice location, friendly and helpfull staff, clean rooms.
於 2023 年 9 月住了 6 晚
Yaniv 於 2023年10月8日的回應
Thank you Tobias for the kind reviewBest RegardsYaniv

8/10 不錯

Bruce

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very cute hotel with friendly staff.
於 2023 年 10 月住了 1 晚
Yaniv 於 2023年10月5日的回應
Thank you Bruce for the kind reviewBest RegardsYaniv

2/10 很差

David

We had to switch rooms twice because there was dust on the vents and then the second room we wanted to take a shower and there was mold in the shower
於 2023 年 9 月住了 1 晚
Yaniv 於 2023年9月20日的回應
Thank you David for the review, we offered solutions for the second room but the offers were rejected to handle them. Best RegardsYaniv

8/10 不錯

Ira

讚好:整潔度、職員與服務、設施服務和住宿狀況
I wanted to give a 5 star review and express how wonderful my stay was here but I can't. From being skipped for maid service (no it was not Shabbat) to the elevator not functioning to having no one at the front desk, it was just not a five star experience. I would definietly stay here again for convenience, location and local conveniences but I will lower my expectations.
於 2023 年 8 月住了 3 晚
Yaniv 於 2023年9月4日的回應
Dear Ira,Thank you for your review, we will review your comment regarding the room cleaning, we clean the rooms everyday and if by mistake we skipped your room i want to apologize. regarding the elevator unfortunately there was technical issue that was fixed. The front desk is occupied 24/7. best regards Yaniv

10/10 優異

Nisso

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and wonderful service
於 2023 年 8 月住了 2 晚
Yaniv 於 2023年8月31日的回應
Thank you very much for the kind reviewGlad you enjoyed your stay.Hope to see you back again.Best regardsYaniv

10/10 優異

Sofia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
I had an amazing time at the Jacob Samuel hotel. The location is superb. You are close to the beach, cool bars and restaurants and shopping. If you wish to take the train to Jerusalem you can take a 30 minute walk to the nearest station or a short cab ride. I got a fabulous room and the staff is so friendly and helpful. I have nothing bad to say about the hotel. I will definitely book a room there for any future visits to Tel Aviv!!
於 2023 年 8 月住了 9 晚
Yaniv 於 2023年8月31日的回應
Thank you Sofia for the kind review, we are so happy you enjoyed your stay in our hotel and in Tel Aviv.We will be happy to see you backBest RegardsYaniv

4/10 欠佳

Avraham

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No t clean and fresh. Elevator didn't work, we climbed 6 floors in a dirty stairways space. Poor compare to other places in Tel Aviv, at this price
於 2023 年 8 月住了 2 晚
Yaniv 於 2023年8月20日的回應
Thank you for the review, as you got upgraded to Studio Terrace the room is located on the 6th floor, unfortunately, there was a technical issue with the elevator that was fixed right in the morning. i am sorry it was uncomfortable to climb 6 floors. Best regardsYaniv

10/10 優異

harry

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 7 晚
Yaniv 於 2023年8月13日的回應
Thank for the review

10/10 優異

Alice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good spot to stay
Lovely staff, hotel was in a great location and we got a good nights sleep! Restaurant was always busy but we didn’t get a chance to try
於 2023 年 8 月住了 3 晚
Svetlana 於 2023年8月9日的回應
Than you very much, Alice, for your kind review. It was a pleasure to host you, we are looking forward to see you back!Best, Svetlana

10/10 優異

Eric

於 2023 年 7 月住了 4 晚
Svetlana 於 2023年8月9日的回應
Thank you very much for your review, Eric! We will be very glad to see you back at Jacob Samuel.Best, Svetlana

10/10 優異

Ronald G

讚好:整潔度、職員與服務和住宿狀況
I had a wonderful stay here. Gilad & Dave we’re both very helpful and accommodating with my stay. I arrived early the first day Gilad was able to get me into the room earlier, which helped me. Others helped too and I would come back and definitely stay again. I loved Israel so much I may be back sooner than later. Sincerely, Ron Harris
於 2023 年 6 月住了 7 晚
Yaniv 於 2023年6月20日的回應
Thank you Ron for the kind words, glad you enjoy your stay and that the staff was helpful.Of course if we have available room early morning we always happy to provide it.Hope to see you soonBest RegardsYaniv

10/10 優異

Steve

於 2023 年 6 月住了 2 晚
Yaniv 於 2023年6月20日的回應
Thank you very much Steve for the reviewBest RegardsYaniv

10/10 優異

Amit

於 2023 年 6 月住了 7 晚
Yaniv 於 2023年7月12日的回應
Thank you for the kind review

10/10 優異

MICHELLE

讚好:整潔度、職員與服務和住宿狀況
It was my second time in this hotel, very well located in the city centre. Everything can be done on foot. The rooms with balcony are comfortable and very modern. I sincerely recommend this hotel!
於 2023 年 6 月住了 7 晚
Yaniv 於 2023年6月18日的回應
Thank you Michelle for your kind review,Hope to see you backYaniv

10/10 優異

Ilya

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Small but very nice hotel. No reception area. Breakfast in a restaurant around a corner. Very friendly staff!
於 2023 年 6 月住了 6 晚
Yaniv 於 2023年6月13日的回應
Thank you for the great reviewBest regardsYaniv

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great property. Location is amazing and service is great!
於 2023 年 5 月住了 4 晚
Yaniv 於 2023年5月22日的回應
Thank you Mark for the reviewIt is much appreciated Best RegardsYaniv

10/10 優異

Monika

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jacob hotel
The hotel was lovely and in a very good location. The staff were very helpful. One thing we struggled with was the street noise as everyone likes to honk their horn or you hear sirens a lot, however I’m sure most hotels have the same issue. Lots of bars and restaurants nearby and only a short walk to the beach.
於 2023 年 5 月住了 7 晚
Yaniv 於 2023年5月15日的回應
Thank you Monika for your reviewit is much appreciated, hope to see you backBest regardsYaniv

10/10 優異

Daniel

於 2023 年 4 月住了 6 晚
Yaniv 於 2023年5月28日的回應
Thank you very much for the review

8/10 不錯

Antoine

於 2023 年 3 月住了 4 晚
Svetlana 於 2023年4月28日的回應
Thank you so much, Antoine, for a good review! Please tell us if we could improve something to make it a 10.Svetlana, Jacob Samuel

10/10 優異

JULIO (CLIFTON)

讚好:職員與服務和住宿狀況
於 2023 年 4 月住了 5 晚
Yaniv 於 2023年5月16日的回應
Thank you very much for the reviewBest regardsYaniv

10/10 優異

Justyna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfort and convenience.
於 2023 年 4 月住了 3 晚
Svetlana 於 2023年4月22日的回應
Thank you, Justina, for the review. Guest experience is our fundamental priority. Hope you are doing well and hope to see you soon back at our hotel!Svetlana, Jacob Samuel

8/10 不錯

Lucas

讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Personal ist sehr aufmerksam und die Lage ist Top. Das Hotel an sich ist etwas klein (Keine Lobby), die Bar und das Restaurant gehören nicht zum Hotel, man ist aber immer willkommen. Das Frühstück ist ausser Haus in einem der zwei Strassenkaffees 10m vom Hotel. Es ist gut jedoch etwas spartanisch, wer mehr will zahlt extra. An europäsche Standarts kommt es nicht ganz heran, für Tel Aviv jedoch ein gutes Hotel und verhältnismässig sehr sauber.
於 2023 年 4 月住了 6 晚
Yaniv 於 2023年4月14日的回應
Thank you Lucas for your reviewBest regardsYaniv

8/10 不錯

Andrea

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quaint hotel in a very walkable area
於 2023 年 4 月住了 1 晚
Yaniv 於 2023年4月14日的回應
Thank you Andrea for your kind reviewBest regardsYaniv

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
Great location. Great Boutique rooms. Great service!
Yaniv 於 2023年3月28日的回應
Thank you James for the review. It is much appreciatedBest regards Yaniv

10/10 優異

Harry

商務旅客
讚好:職員與服務
Great service
Didn't manage to stay at hotel due to a cancelled flight. The hotel were super helpful, friendly and quick in responding to the changing situation.
於 2023 年 3 月住了 3 晚
Yaniv 於 2023年3月20日的回應
Thank you Harry for the review, sorry you weren't able to stay in our hotel, hope to see you next timeBest regardsYaniv

10/10 優異

Brian

於 2023 年 3 月住了 1 晚
Yaniv 於 2023年3月28日的回應
Thank you very much

8/10 不錯

Robin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, good value
My stay was lovely. Helpful staff, great location. But outside construction was noisy even at night.
於 2023 年 2 月住了 2 晚
Yaniv 於 2023年2月6日的回應
Thank you Robin for your reviewGlad you enjoyed the staff and the hotel locationI am sorry regarding the construction, it is something that we can't control , city never tell us when the plan to work at night. best regards, Yaniv

10/10 優異

Rachel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚
Yaniv 於 2023年1月10日的回應
Thank you Rachel for the great reviewhope to see you backBest RegardsYaniv

10/10 優異

Sean

10/10 優異

Daniel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms very clean, very good service.
Yaniv 於 2022年12月26日的回應
Hi Daniel, Thank you for the kind reviewIt was pleasure hosting youAnd are expecting to see you backBest regardsYaniv

10/10 優異

Pazi

讚好:整潔度、職員與服務、設施服務和住宿狀況
great room, great location, amazing staff
於 2022 年 12 月住了 5 晚
Svetlana 於 2022年12月14日的回應
Thank you so much, Pazi, for the review. They are very valuable and important to us. We were glad to have you in our hotel and we will hope to see you back!Svetlana, Jacob Samuel.

10/10 優異

Cornelius

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My family and I only stayed for one night, however it was a great experience.
於 2022 年 9 月住了 1 晚
Yaniv 於 2022年9月29日的回應
Thank You for your kind review, glad we made your experience great even if it was only 1 Night, hope to see you back for more nights, best regards, Yaniv

10/10 優異

Ellen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was lovely. Beautiful decor. The location was amazing. Close to restaurants shopping and people watching. As well as near the beach. The staff were very helpful and accommodating.
於 2022 年 9 月住了 3 晚
Yaniv 於 2022年9月16日的回應
Dear Ellen, Thank you for your kind review, i am glad you were able to enjoy your stay with us.Hope to see you backBest regardsYaniv

10/10 優異

Rotem

於 2022 年 8 月住了 1 晚
Yaniv 於 2022年8月30日的回應
Thank you rotem for your kind review,Best regards Yaniv

10/10 優異

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 7 月住了 2 晚

10/10 優異

Avraham

於 2022 年 6 月住了 1 晚
Yaniv 於 2022年6月8日的回應
Dear Avraham, thank you for your kind review, glad you enjoyed your stay in our hotel and hope to see you back. Kind Regards Yaniv

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A charming hotel in North Tel Aviv
An excellent boutique style hotel in the charming neighborhood at Ditzengoff and Arlozorov Streets Staff was highly attentive and helpful.
於 2022 年 5 月住了 4 晚
Yaniv 於 2022年6月12日的回應
Thank you very much for your review, we always try to give our guests the best experience, and we are here for their service. Hope to see you back among our guests. Kind Regards Yaniv

10/10 優異

Danny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚
Yaniv 於 2022年4月30日的回應
Dear Danny, Thank you very much for your review. hope to see you again between our guests. Yaniv

10/10 優異

Leigh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, great location, great staff
We had a wonderful one night stay at the Jacob Sameul. We arrvied on a red eye flight and were able to store our luggage and have a cup a tea and quick rest before we went out for the morning while we waited for our room. We were able to check in early and that was so helpful as we'd been up for a long time. We really got the sense that the staff understood this and worked to get us in as soon as possible. The room itself was just beautiful and clean. The bathroom glass door and the brass shower head could have used some extra attention and the air conditioning wasn't working when we arrived but it was very quickly fixed but the staff. There is a busy restaurant on the ground floor of the hotel and does detract a bit from a calm hotel lobby, but otherwise, I understand it's a top restuarant in Tel Aviv. The hotel is in a superb location and if you're new to the area, this is a great place to start. We loved our stay, would certainly stay again and have already recommended The Jacob Samuel to a friend who will be traveling to Tel Aviv soon.
於 2022 年 3 月住了 1 晚
Yaniv 於 2022年4月18日的回應
Thank you so much for your review, we so happy that you enjoyed your stay in our hotel and thank you for recommending . we will be happy to see you again between our guests. Yaniv

4/10 欠佳

Michal

讚好:整潔度
不滿:住宿狀況
I HAVE STAYED IN THIS HOTEL IN THE PAST AND ENJOYED IT BUT THIS TIME AROUND I HAD A VERY ANNOYING STAY . THERE WAS ONLY ONE PERSON HELPING ALL THE GUEST AND EVERYTHING TOOK FOREVER. IT TOOK OVER AN HOUR TO CHECK IN WHEN I GOT TO MY ROOM THE TV DID NOT WORK AT ALL ,I ASKED TO BE TRANSFERRED TO A ROOM WITH A WORKING TV AND IT TOOK ANOTHER 3 HOURS UNTIL I WAS FINELY IN MY NEW ROOM . THE TV IN THIS ROOM WAS ALSO NOT WORKING PROPERLY . MOST OF THE CHANNELS DID NOT WORK .THE PERSON BEHIND THE COUNTER WAS NICE BUT HE HAD SO MUCH GOING ON THAT HE COULD NOT TAKE CARE OF ALL GUESTS COMPLAINS AS WELLAS CHECK INS. iI WAS NOT THE ONLY FRUSTRATED GUEST .
於 2022 年 3 月住了 1 晚
Yaniv 於 2022年4月18日的回應
I am sorry you had a bad stay in our hotel, i can assure you that we do our best to provide a good service and that is the most important thing for us that our guests will get the full attention . Yaniv

10/10 優異

SHIMON

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location Amazing room Good staff
於 2022 年 2 月住了 1 晚
Doron, Jacob-Samuel hotel 於 2022年3月17日的回應
Dear Shimon, thank you very much! Doron, Jacob-Samuel hotel

10/10 優異

MICHAL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Rina 於 2021年11月1日的回應
Thank you, Michal, for your review! we hope to host you again soon!

10/10 優異

Yifat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Rina 於 2021年11月1日的回應
Yifat, thank you for your review! we hope to host you again soon!

10/10 優異

Naama Vered

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Rina 於 2021年11月1日的回應
Naama, thank you for your review! we hope to host you again soon!

10/10 優異

Adi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Isaac S 於 2021年9月24日的回應
Thank you for your review! we are happy you had fun!

10/10 優異

GERARD

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Une bonne surprise
J'ai été surpris par la qualité de cet hôtel. Malgré l'exiguïté de ma chambre, la salle de bain toilette était super.
於 2021 年 8 月住了 3 晚
Isaac S 於 2021年8月29日的回應
merci pour votre avis, si vous restez avec nous, nous essaierons de vous offrir un surclassement, nos chambres Deluxe sont très belles !