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特拉維夫 NYX 酒店的評價

特拉維夫 NYX 酒店
29 Harakevet Street, Tel Aviv

評價

8.0

很好

10 分評分,優異;165 則評價中有 67 則" "
8 分評分,不錯;165 則評價中有 62 則" "
6 分評分,一般;165 則評價中有 18 則" "
4 分評分,欠佳;165 則評價中有 5 則" "
2 分評分,很差;165 則評價中有 13 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Roger

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
oshri 於 2019年4月20日的回應
Dear Roger , Thank you very much for choosing to stay at the NYX Hotel Tel Aviv and thank you for sharing your positive experience. we would be happy to have you again with lots of love. I wish you a lovely week, Best regards, Oshri, Guest Relations Manager.

2/10 很差

Dimitri

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel in the heart of Tel Aviv.
NYX Tel Aviv is our favorite place to stay in Tel Aviv. We love the location, easy access right off the highway, free or pango parking on the street readily available. The staff at the hotel are great. They are very welcoming and provide a first class experience. The only negative is sometimes the prices are high. Leonardo Advantage Club site while it should be cheaper for members is in fact much more expensive than booking through hotels.com. That's why we booked it this way. We look forward to future stays.
於 2023 年 12 月住了 1 晚

10/10 優異

Brenda

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel
Very good hotel. This was my second time here and I'll be back.
於 2023 年 9 月住了 4 晚

4/10 欠佳

Georg

商務旅客
不滿:職員與服務
Cannot recommend for business travel
The hotel and the amenities were OK. But the staff… The first thing was that I had e-mailed them the address that I needed for the invoice twice before checking out. I also spoke to the receptionist to ensure they had received it and would include it - only to find out afterwards that they had not. When I asked them to please remedy their mistake, I was informed this wasn’t possible. They ultimately found a way to include it, but only in a way that will cause issues with accounting on my end. I had also left a pair of Bose headphones on my desk in the room which I had closed. I noticed this when I got to the airport and informed the hotel immediately via mail and phone. Three days later, I was informed that ‘nothing was found’ in a tone that suggested very little ownership of the situation.
於 2023 年 9 月住了 4 晚
Shavtiellah, guest relations manager. 於 2023年9月19日的回應
Dear Georg, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to give your feedback. My apologies that the reception didn't send the invoice as you request. Regarding the Earphones, I've spoken to the worker who cleaned your room and also checked camaras and didn't see anyone enter your room and the worker didn't see any earphones. My apologies you didn't have a good experience. I will make sure that the reception manager sends invoice during check-out. I will do what's needed to improve the service, so this doesn't happen again. Best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Shavtiellah, guest relations manager. 於 2023年8月20日的回應
Dear guest, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I'm happy to know that you enjoyed your stay. We'd love to welcome you again with love. Best regards,

10/10 優異

Maria

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Exceptional value hospitality suite, drink coupons and incredible breakfast. Great staff, free nespresso in room and lobby, free water. Nice rooftop bar. Great location, safe, hip, well appointed and modern. Super choice and value
於 2023 年 7 月住了 2 晚
Guest relations manager 於 2023年7月17日的回應
Dear Maria, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel and share your experience with other guest. I'm happy to know that you enjoyed the service, The breakfast, the location and the bar. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

8/10 不錯

STEEL SPA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
Guest relations manager 於 2023年7月17日的回應
Dear Guest, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I'm happy to know that you enjoyed your stay. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

10/10 優異

Nicole

讚好:整潔度、職員與服務和住宿狀況
Edificio bien mantenido, muy bien gerenciado
於 2023 年 6 月住了 4 晚
Guest relations manager 於 2023年6月21日的回應
Dear Nicole, Thank you for choosing to stay at the Nyx hotel in Tel Aviv. Thank you for taking the time to rate the hotel and thank you for sharing your experience with other guest. I'm happy to know that you enjoyed your stay. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

2/10 很差

ALEX

商務旅客
讚好:整潔度
不滿:職員與服務
於 2023 年 6 月住了 1 晚
Guest relations manager 於 2023年6月21日的回應
Dear Alex,Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I understand that thing could have went better during your stay. If you can let me know what was it so that I can improve the service that would be wonderful.I apologies on behalf of the hotel staff for not creating a better stay for you. Love to welcome you again and give you a much better experience.Best regards,Shavtiellah, guest relations manager

10/10 優異

JOSE

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 5 晚
Guest relations manager 於 2023年6月21日的回應
Dear Jose,Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I'm happy to know that you enjoyed your stay. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

10/10 優異

Juvenal

讚好:整潔度、職員與服務和住宿狀況
Very modern and excellent location
於 2023 年 6 月住了 2 晚
Guest relations manager 於 2023年6月21日的回應
Dear Juvenal, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel and share your experience with other guest. I'm happy to know that you enjoyed the location and the hotel. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

8/10 不錯

Nadia

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
Guest relations manager 於 2023年6月13日的回應
Dear guest,Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel.Happy to know that you enjoyed your stay, We'd love to welcome you again with love.Best regards, Shavtiellah, guest relations manager.

10/10 優異

Amner

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2023 年 5 月住了 1 晚
Guest relations manager 於 2023年6月13日的回應
Dear Amner, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. Happy to know that you enjoyed your stay and that you find the hotel and great place to be. We'd love to welcome you again with love.Best regards, Shavtiellah, guest relations manager.

10/10 優異

Monia

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Guest relations manager. 於 2023年5月10日的回應
Dear Monia, Thank you for choosing to stay at the Nyx hotel in Tel Aviv and thank you for taking the time to rate the hotel. I'm happy to know that you enjoyed your stay. We'd love to welcome you again with love. Best regards, Shavtiellah, guest relations manager.

2/10 很差

Leon

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 4 月住了 1 晚
Guest relations manager 於 2023年5月10日的回應
Dear Leon,This is Shavtiellah the guest relations manager of the Nyx hotel. I've been trying to reach you via e-mail and phone. If you can get back to me that would be much appreciated so that we can know what was it that didn't make your stay good and we'll improve the service. Best regards, Shavtiellah, guest relations manager.

6/10 一般

Thomas (Eastvale)

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Check in takes longer than I expected from my experience with many other hotels.
於 2023 年 3 月住了 1 晚

6/10 一般

Erick

於 2023 年 2 月住了 1 晚

8/10 不錯

grayson

10/10 優異

midora

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
3 nights stay
Stay at the hotel 3 nights My porpouse was to visit my friends I was very pleasant impresed by the hotel, the staff, the breakfast, the room For sure I’ll stay there again and also recomand it to my friends
於 2022 年 10 月住了 3 晚

8/10 不錯

akira

於 2022 年 9 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

2/10 很差

Cristina

We went to the hotel August the 12th to find the surprise we did not nave any reservation. I has cancelled the reservation for the 25 of July and they charged me for both days US171.14 twice and then US188.64 twice with my credit card that I used to pay the insurance. I got a message from you we have got you covered cancellation is being processed, thank you for choosing us as your travel partner. You are all set, But the money is not back.. Our Insure policies are : 1247235976 June 1st. Itinerary #72315615722434. We showed this to the hotel receptionist guy land still said no reservation made in our name. Cristina Gomez, Antonio Ortiz, Fernando Gomez, Myriam Castaneda. I hope you help us,because is not fair to b4e charged without any service received from the Embassy Hotel.
於 2022 年 8 月住了 1 晚

8/10 不錯

Marco

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Trato, café gratis bien hotel poco lejos de todo
於 2022 年 8 月住了 6 晚

10/10 優異

Irina

於 2022 年 7 月住了 1 晚

10/10 優異

José Roberto

於 2022 年 4 月住了 2 晚

8/10 不錯

Pinhas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Location was not that great but it was close to walking to nice area in Tel Aviv.
於 2022 年 4 月住了 6 晚

10/10 優異

Shay

於 2022 年 3 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚

8/10 不錯

Philippe

於 2022 年 1 月住了 1 晚

10/10 優異

Arvy Ehlysse

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Short stay but we had an amazing experienced. Clean and spacious room, 5mins drive to restaurants
於 2021 年 12 月住了 1 晚

10/10 優異

Lee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
於 2021 年 12 月住了 1 晚

8/10 不錯

Oren

Okay...
It's okay. Nothing was *bad*. The hotel is reasonably clean and reasonably maintained. That's exactly what's wrong with this hotel, it has the potential to be very good but it's just okay, nothing more than that.
於 2021 年 12 月住了 1 晚
Nyx Tel Aviv Team 於 2021年12月7日的回應
Dear Oren, Thank you for leaving a review! We are always aiming to improve and working on our hotel in order to better deliver a more comfortable and enjoyable stay. We are sorry your stay was not as you had hoped but we hope you stay with us again so we may provide you with an experience that's not just okay but fantastic! Best Regards,

10/10 優異

Refael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Nyx Tel Aviv Team 於 2021年12月7日的回應
Hello Refael, Thank you so much for rating us so highly! We always try to provide the best experience and are so glad you enjoyed your stay! Hope to see you again, best regards

6/10 一般

Franziska

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
A little outdated and dusty
The hotel seemed a little rugged since my last visit, there was dust on all surfaces in the room and it just seemed not like up to date. People and service were nice but didn’t make up for the room
於 2021 年 11 月住了 4 晚
Nyx team 於 2021年12月1日的回應
we are very sorry for the unsatisfactory experience you had staying with us. Thank you for leaving your review as it helps us better know how to improve the experience, all your comments have been passed on to management. We are glad you enjoyed our staffs service and hope you join us again so we may provide you with a more satisfactory stay. best regards, NYX Team

2/10 很差

Emily

不滿:整潔度、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Nyx team 於 2021年12月1日的回應
we apologize your unsatisfying stay with us and hope you visit us again so we might provide you with a more comfortable and enjoyable experience. Thank you, NYX team

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚
Nyx team 於 2021年12月1日的回應
Thank you so much for leaving a review! We are so happy you enjoyed your stay with us and hope you return for another! Warm regards, NYX team

2/10 很差

Dor

家人同遊
不滿:職員與服務
It is stated in the reservation that the price includes all taxes, but the hotel asked me to pay extra VAT, it is not pleasant to arrive at the hotel and find a different price than what you booked
於 2021 年 10 月住了 1 晚

8/10 不錯

Sandra

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 4 晚

8/10 不錯

rami

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 優異

yossi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

10/10 優異

Zaki

讚好:職員與服務、住宿狀況和客房舒適度
Propre très bien
於 2021 年 10 月住了 1 晚

10/10 優異

Diego

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 優異

Nadin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Review
Perfect hotel , full service , recommended
於 2021 年 9 月住了 1 晚

10/10 優異

kedar

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

2/10 很差

Maor

不滿:職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

8/10 不錯

avi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

10/10 優異

Beni

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚

8/10 不錯

Celia

於 2021 年 8 月住了 1 晚