「The room was great. The checkin was the worst I’ve ever experienced and I’ve experienced thousands. Their system somehow had my number as all 1s from hotels.com even though I’ve used hotels.com hundreds of times over ten years, including the night before at another property, and this never happened before. They also had the wrong email address, so their system had no way to communicate with me. When we called and chose English we were transferred through a malfunctioning IT platform to an...
「The room was great. The checkin was the worst I’ve ever experienced and I’ve experienced thousands. Their system somehow had my number as all 1s from hotels.com even though I’ve used hotels.com hundreds of times over ten years, including the night before at another property, and this never happened before. They also had the wrong email address, so their system had no way to communicate with me. When we called and chose English we were transferred through a malfunctioning IT platform to an...
jason