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"The staff was so friendly and helpful! The room was clean and comfy, breakfast was yummy, and the illumination at night was so pretty. Also, we got real keys- it’s been a long time since I’ve had an actual key so that was fun!! Most of the staff I spoke to spoke limited English, and I speak just a little Japanese so, just be ready to use your Japanese skills! :)"

"Beautiful experience especially during winter season & Lovely staff, great food. Nothing but great things to say✨ Perfect quiet getaway ending our Japan trip. "

"great free parking"

"Comfortable and great location. A few minutes to the ski resort. "

"Excellent room. Spacious with private onsen pool"

"Love the laid internal parking system, saved us from clearing the snow. Also the mall is attached t the hotel very close to many shops. "

"The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back"

"A cosy hotel room with a good breakfast option "

"Did not including breakfast "