室外泳池；泳池傘、躺椅
查看供應

香草花園精品酒店 - 只招待成人的評價

4 out of 5
香草花園精品酒店 - 只招待成人
Avda. Arquitecto Gomez Cuesta, 5, Arona, Santa Cruz de Tenerife

評價

9.4

完美

10 分評分，優異；176 則評價中有 125 則" "
8 分評分，不錯；176 則評價中有 43 則" "
6 分評分，一般；176 則評價中有 5 則" "
4 分評分，欠佳；176 則評價中有 2 則" "
2 分評分，很差；176 則評價中有 1 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Lauren

讚好：整潔度、職員與服務和住宿狀況
Great place very happy excellent value
於 2024 年 4 月住了 2 晚

10/10 優異

Marc (Great Yarmouth)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚

8/10 不錯

Dieter

讚好：整潔度、職員與服務和住宿狀況
Ruhig und entspannt
於 2024 年 3 月住了 7 晚

10/10 優異

Wilhelm (Velsen-Zuis)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Voor ons de ideale plek voor een heerlijke vakantie op Tenerife met super vriendelijk personeel …komen graag weer terug in
於 2024 年 2 月住了 10 晚

10/10 優異

真實旅客

於 2024 年 1 月住了 3 晚
Julie Zanatta 於 2024年2月2日的回應
Dear guest,We are very grateful for leaving us such a wonderful rating after your experience at Vanilla Garden****.Thank you so much

8/10 不錯

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great, except for the amount of noise between rooms and from the outside. Sure, everybody’s there to have a good time. Zero complains about people making joyful noise. But the room’s isolation is next to nothing, so don’t go there expecting to close the door and make the world go away. The world is still quite audible. For a 4-star hotel, I was expecting far better isolation, but hey, whatever. We still had a great time, and the location is excellent.
於 2024 年 1 月住了 3 晚
Julie Zanatta 於 2024年1月23日的回應
Dear Adam,Thank you very much for your stay and for sending us your comments.We are deeply sorry that your stay has been disrupted by certain troublemakers. We do everything possible to maintain silence in the hotel after 10:00 p.m. but there are always people who do not respect the rest of others. We will pay more attention to this point and will speak with the relevant personnel to ensure that our rules are followed.Thank you very much and we hope to see you again.

10/10 優異

Alison

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely boutique hotel lovely room nice touch wirh rhe champagne and fruit. Room always kept clean , lovely breakfast too Also recommend the paella it was lovely Great experience here over the Christmas and would definitely go back. Added bonus was the jacuzzi.
於 2023 年 12 月住了 3 晚
Julie Zanatta 於 2024年1月23日的回應
Dear Alison,How nice to receive such a great review and score!On behalf of all the staff at Vanilla Garden**** thank you very much.We hope to see you again

10/10 優異

Milla

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
Julie Zanatta 於 2024年1月23日的回應
Dear Milla,Thank you very much for sending such a fantastic score.We all hope to see you again

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic little hotel
We had a fantastic time and will definitely come back again. The Hotel is lovely, well situated and spotless. Being adult only was a big advantage as was always peaceful. The pool is great and the food is good. Staff are very friendly. We ate at the hotel a few times and enjoyed everything we had.
於 2023 年 10 月住了 6 晚
Julie Zanatta 於 2024年1月23日的回應
Dear Michael,Thank you very much for sending us your comments.We are deeply grateful for your kind words and for your stay with us.On behalf of all the staff at Vanilla Garden****.........thank you so much!!

10/10 優異

Miia-Hannele

於 2023 年 11 月住了 6 晚
Julie Zanatta 於 2024年1月23日的回應
Dear Miia,How nice to receive your score!Thank you very much

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務
於 2023 年 11 月住了 8 晚
Julie Zanatta 於 2024年1月25日的回應
Dear guest,Thank you very much for sharing your scores after your experience in Vanilla Garden****

10/10 優異

Dominic

於 2023 年 11 月住了 7 晚
Julie Zanatta 於 2024年1月25日的回應
Dear Dominic,Thank you very much for giving us such a great score!We all hope to see you back.

10/10 優異

S

於 2023 年 10 月住了 5 晚
Julie Zanatta 於 2024年1月25日的回應
Dear guest,We are deeply grateful for your scores and we all hope to see you again at Vanilla Garden****Thank you very much

8/10 不錯

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
Excellent hotel. Lovely staff. Stayed half board. Buffet style breakfast and evening meals with plenty of choice serving till late.
於 2023 年 10 月住了 5 晚
Julie Zanatta 於 2024年1月25日的回應
Dear Joseph,How nice to receive your review!On behalf of all the staff at Vanilla Garden**** thank you !Thank you very much

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Julie Zanatta 於 2024年1月26日的回應
Querido huésped,Estamos encantados de recibir tu puntuación sobre tu experiencia en Vanilla Garden****.Muchísimas gracias!

10/10 優異

Omar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Julie Zanatta 於 2024年2月2日的回應
Dear Omar,Thank you very much for such a great score!On behalf of all the staff at the Vanilla Garden**** Thank you!Hope to see you soon

8/10 不錯

Dapo

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Greeted with a choice of Simosa or white wine. I thoroughly enjoyed my stay. Would recommend, the room was nice. They had a singer who would perform old school songs. The breakfast was cooked well, close to shopping areas and dining.
於 2023 年 5 月住了 3 晚
Julie Zanatta 於 2024年2月2日的回應
Dear Dapo,It is a pleasure to receive your comments about your experience in Vanilla Garden****.We are glad to know you enjoyed our breakfast and the entertainment.We all hope to see you soonThank you!

10/10 優異

Akbarali

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
My girlfriend and I had a fantastic time at Vanilla Garden. Right from the welcome drink to the checkout where they arranged transfer to the airport, we felt very well looked after. The buffet style breakfast and dinner for the half board was excellent value for money and of a great standard. Above all the staff were tremendous and really made us feel welcome. I would definitely stay again.
Julie Zanatta 於 2024年2月2日的回應
Dear Akbarali,How nice to receive such a great review!On behalf of all the staff at Vanilla Garden**** thank you very much!We are also looking forward to seeing you and your girlfriend again.Thank you

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
An oasis.
Stayed here for one week in room 418. Excellent ground floor room with massive, comfortable double bed. Small tiled private terrace with table and two chairs, also a garden area with two sun-loungers. Every member of staff were courteous and professional. If there is one very small negative, we were slightly disappointed in the choice of food. However, everything else about this hotel is of the highest quality, including the laid back evening entertainment.
於 2023 年 4 月住了 7 晚
Julie Zanatta 於 2024年2月2日的回應
Dear James,How nice it is to receive your review and kind words towards our hotel and our beloved staff in Vanilla Garden****.We are looking forward to seeing you back again.Thank you very much!

6/10 一般

Susanna

讚好：職員與服務
Keskitasoa
Laatu ei vastannut odotuksia. Huone oli todella kostea ja ilma huono. Pinnat vaatii päivitystä. Kuntosali tarkoitti muutamaa ruostunutta laitetta. Buffet oli joka päivä lähes sama niin kuin myös aamiainen. Henkilökunta ystävällistä ja sijainti hyvä.
於 2023 年 4 月住了 7 晚
Julie Zanatta 於 2024年2月3日的回應
Dear Susanna,First of all thank you very much for taking the time to share your review about your holidays in Vanilla Garden****.We are sorry that your expectations were not met and we will pay attention to your comments in order to act accordingly.On the other hand, thank you very much for your kind words towards our beloved staff.Thank you very much

10/10 優異

lim

於 2023 年 2 月住了 1 晚
Vanilla Garden 於 2023年3月6日的回應
En nombre de todo el personal de Vanilla Garden**** Muchas gracias!!!!

10/10 優異

Matthew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Julie Zanatta 於 2024年2月13日的回應
Dear Matthew,Thank you very much for sending your scores after your experience in Vanilla Garden****.Thank you!

10/10 優異

Stefan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 7 晚
Julie 於 2022年11月29日的回應
Hola Stefan,Thank you very much for your score!!!!Hope to see you very soon

10/10 優異

Tinja

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todella ystävällinen henkilöstö, auttoivat hyvin kaikkiin mitä kysyimme ja tarvitsimme
於 2022 年 8 月住了 5 晚
Julie 於 2022年11月29日的回應
Hola Tinja,Thank you very much for having taken the time to leave your review and your magnificent score!See you very soon!

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really loved this hotel staff very helpful and friendly. Pool area lovely very clean and the rooms were cleaned regularly and really spacious. Would recommend this hotel
於 2022 年 5 月住了 7 晚
Julie 於 2022年11月29日的回應
Hi Elizabeth,It is so nice to receive your kind words and great score!We all hope to see you back very soon

10/10 優異

Sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great boutique hotel, helpful friendly staff. Breakfast buffet was a bonus!
於 2022 年 5 月住了 4 晚
Julie 於 2022年11月29日的回應
Dear Sarah,Thank you very much for having left your review and great score after your holiday in Vanilla Garden****.Please do not hesitate to contact the hotel directly for future reservations.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Chilled hotel, super friendly service, great food.
於 2022 年 4 月住了 8 晚
Julie 於 2022年11月29日的回應
Dear guest,On behalf of all the staff at Vanilla Garden****: A BIG THANK YOU!

10/10 優異

Sigurdur

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gott hótel
Mjög þægilegt og þrifalegt hótel.
於 2022 年 3 月住了 7 晚
Julie 於 2022年11月29日的回應
Dear Sigurdur,Thank you so much for having left your comments and fantastic score!Hope to see you back soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly hotel
Like a peaceful bubble surrounded by tourist areas. A friendly and nice hotel. We were glad we had breakfast and dinner included, the breakfast buffet and dinner buffet were excellent. Our room had everything we needed and the pool area was nice though could be difficult to find a place because the hotel seemed to be fully booked. Isn’t that good after the pandemic? We enjoyed staying here and would love to go back.
於 2022 年 3 月住了 3 晚
Julie 於 2022年11月29日的回應
Dear guest,We agree with you. It is fantastic to have gone over the consequences of the pandemic and filling the hotel again with great customers like you!!!!Thank you!

8/10 不錯

Tim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 5 晚
Julie 於 2022年11月29日的回應
Dear Tim,Thank you very much for having left your score about your vacations at Vanilla Garden****See you!

8/10 不錯

Diana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A very pleasant small hotel. Close to some good, authentic restaurants.
於 2022 年 1 月住了 5 晚
Julie 於 2022年11月29日的回應
Dear Diana,We are all very grateful for having taken the time to leave your comments and score about your holiday in Vanilla Garden****Thank you

10/10 優異

James (SURREY)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were excellent, in particular Julie was an angel as she helped us through an unexpected situation. Our only negative was that the room we had was located right next to the reception area which at times people gathered at night and was loud. The grounds were clean and the amenities comfortable. Easy walking to all areas of Las Americas.
於 2022 年 1 月住了 5 晚
Julie 於 2022年11月29日的回應
Dear James,How nice to receive your kind comments and great score!!We all hope to see you very soon again!Thank you very much

10/10 優異

DIEGO RUIZ

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El personal muy amable
於 2022 年 1 月住了 5 晚
Julie 於 2022年11月29日的回應
Estimado Diego,Muchísimas gracias tanto por tus comentarios sobre nuestro querido personal como por la puntuación magnífica que nos has dejado.Esperamos volver a verte!!

6/10 一般

Christian

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Vanilla garden OK but not great value for money
Location of the hotel is good if you like this kind of mass tourism resort. The place is more like blackpool with sun than tenerife. The hotel is rather small which in my opinion is great as I dont like massive resort type hotels. The common areas are quite nice but rooms are a bit dated. Bedsheets / Towels are old and worn. Some basics like tissue box on night stands were not offered.The next door hotel was doing renovation works which cannot be avoided but it was quite disruptive especially early mornings. No lift which is OK for low ruse but take it into account when you ll need to drag your luggage up. Food wise typical buffet with daily variation but dont expect typical or high quality cuisine. Staff is very hard working and super friendly. All in all bot great value for money (at least not when we went beginning of january). Adult only was quite good no kids running or screaming around. We stayed in 5***** for that rate but then npt in Jan and not south Tenerife.
於 2022 年 1 月住了 5 晚
Julie 於 2022年11月29日的回應
Dear Christian,We are very sad to hear we did not meet your expectations. We keep on working very hard to improve our services and we thank you very much for the constructive comments!!

6/10 一般

Margaret

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Expensive week away
Went with such high expectations for the price of this hotel but didn’t live up to my thoughts , too far from beach , not enough sun round the pool lots shaded bits , food average, comfortable bed but hard pillows, no atmosphere at bar, and I would always check charges lots mix ups on room charge , also get charged to change pool towels !! The gala dinner was disappointing maybe it’s my taste but 3 out 4 of us agreed wasn’t great ! So sorry won’t return
於 2021 年 12 月住了 7 晚
Julie 於 2022年11月29日的回應
Dear Margaret,I am very sorry to hear your comments. Surprised with some of them for example the beach since there is a beach just a couple of hundred metres down the road. We offer a pillow menu from which you could have ordered the suitable one for you.But we respect your decision and we thank you for having taken the time to leave your review.Thank you!

10/10 優異

Mardís

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rólegt og huggulegt
Mjög gott hótel, lítið og huggulegt. Frábært morgunverðarborð, allt í boði. Lítil sundlaug en alveg nóg og alltaf volg. Allt hreint og fínt. Mæli eindregið með þessu hóteli
於 2021 年 12 月住了 3 晚

8/10 不錯

Stuart

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely but not quite for a adults only hotel
Paid the staff at the property but wasn’t advised to pay in euros because it would heave been cheaper. Paid a extra £50 on the asking price 😡 Very beautiful place with lovely and friendly staff. Not much sun at the pool people fighting for beds around the pool side. Drinks were overpriced where you can get them cheaper over the road. 3 nights of distributed sleep due other people
於 2021 年 12 月住了 3 晚

8/10 不錯

Lars

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trevligt och fräscht hotell med god frukost
Fint och välskött mindre hotell med bra service för besökare utan barn. Dock var musiken vid poolen onödigt högljudd.
於 2021 年 11 月住了 7 晚

10/10 優異

Niall

讚好：整潔度、職員與服務、設施服務和住宿狀況
No spacious rooms, large balcony with drying rack that came out from the wall, useful for drying and airing beach towels and beachwear. Huge comfortable bed with super comfortable pillows.
於 2021 年 11 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 10 月住了 3 晚

8/10 不錯

Bertil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 6 晚

8/10 不錯

Angie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 6 晚

10/10 優異

Fabien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel magnifique
Hôtel magnifique avec un accueil en Français et 2 flûtes de cava offertes, notre suite avait 2 terrasses dont une avec jacuzzi privé. Propreté de la chambre parfaite. Petit déjeuner buffet très bien avec un large choix de plats. Seul petit bémol du séjour, aucun parking dans l'hôtel et très difficile de se garer à proximité de l'hôtel dans les rues, nous avons été obligés de chercher un parking payant public plus loin. Sinon, séjour très agréable, très belle parenthèse dans nos vacances.
於 2021 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nos sentimos súper felices porque al momento de reserva cometimos un error en la fecha y en el hotel de todas manera nos recibieron súper simpáticos y con mucho gusto , pasamos dos días sin nada por qué quejarnos , también agradecemos a todos los chicos de la recepción y de el restaurante todos muy simpáticos pero en especial agradecemos a Gabriel el chico de la recepción súper amable y profesional . Las habitaciones son grandes y muy limpias
於 2021 年 5 月住了 2 晚

4/10 欠佳

Alexis

不滿：住宿狀況和客房舒適度
Noisy place, don't go to this place or town. Price ratio is bad
於 2021 年 5 月住了 1 晚

10/10 優異

Fidel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy recomendable
Maravillosa, placentera y súper divertida. La habitación confortable
於 2021 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Voi suositella
Hyvin johdettu hotelli jossa hyvä, nopea palvelu.
於 2020 年 10 月住了 1 晚
Manager 於 2020年10月30日的回應
Dear guest, Thank you so much for your feedback. We are glad finding out you enjoyed your holidays with us!! Best Regards

10/10 優異

Dennis

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top
Zeer mooi en goed verzorgd hotel. Noet te groot niet te klein. Goed eten en goed verzorgd buffet. Kwaliteit over kwantiteit. Vriendelijk en gekwalificeerd personeel.
於 2020 年 9 月住了 4 晚
Manager 於 2020年10月30日的回應
Dear Dennis, Thank you so much for your comments!! We hope to see you soon again!! Best Regards

10/10 優異

Kerry

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel, can’t wait to return.
於 2020 年 8 月住了 2 晚

10/10 優異

Angel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotelazo
El hotel espectacular, la piscina una maravilla y la comida de 10. Por ponerle una pega cierta descoordinación a la hora de limpiar las habitaciones. El personal siempre amable con ganas de ayudar. Volveremos!
於 2020 年 8 月住了 5 晚