I booked this accommodation as it was recommended by friends that had travelled through the Northern Territory. I was travelling with friends from the United States, so we had two separate rooms. They had no hot water either last night or this morning. They tried to contact reception on both occasions, not no one ever got back to them. We left before 7 in the morning. When I rang later that day I was brushed off by the person that answers and they never called me back. I expect some sort of refund for this appalling service and lack of available hot water.
John
於 2024 年 2 月住了 1 晚
4/10 欠佳
Billie
親子同遊
2024年2月1日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
We booked this property specifically for the pool. The pool was unable to be used, the aircon did not work or the wifi.
We often travel through Tennant Creek but decided to stay, unfortunately, it will be our last.
The staff were very good and seemed embarrassed from all the things that were not working properly