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特雷爾萬豪套房費爾菲爾德酒店的評價

2.5 out of 5
特雷爾萬豪套房費爾菲爾德酒店
351 Market Center, Terrell, TX

評價

8.6

優異

10 分評分，優異；480 則評價中有 304 則" "
8 分評分，不錯；480 則評價中有 89 則" "
6 分評分，一般；480 則評價中有 31 則" "
4 分評分，欠佳；480 則評價中有 27 則" "
2 分評分，很差；480 則評價中有 29 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, room was clean, comfortable and quiet.
於 2024 年 4 月住了 1 晚

10/10 優異

Vicki

讚好：整潔度、職員與服務和住宿狀況
The hotel staff was amazing
於 2024 年 4 月住了 3 晚

10/10 優異

Yvette

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at this hotel was friendly, helpful and engaging! We had a large group in town for a wedding and they were so accommodating! We stored a wedding sheet cake in their commercial refrigerator! Thank you from the Jordan’s and Acosta’s!

10/10 優異

Von

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2024 年 2 月住了 1 晚

8/10 不錯

Dwanda

於 2024 年 2 月住了 1 晚

10/10 優異

Kathryn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Melannie A.

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Forgotten Item
I accidentally forgot my watch in our room. They called me a few hours later saying that they found it under the bed. We were already several hours away when they called. The manager said she would hold it for us until we could make it back 7 days later. When we returned it was there as promised. To say the least I was completely impressed with their honesty. We will definitely say at this hotel again.
於 2023 年 12 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Richard

於 2023 年 12 月住了 1 晚

6/10 一般

Jacob

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was awesome, very clean. The staff was very courteous and friendly. The thing that made it all a bad experience was their horrible breakfast. Undercooked eggs, all bread old and hard and a very small selection. I would shut down the breakfast and then give this hotel and excellent rating.
於 2023 年 12 月住了 2 晚

10/10 優異

Stephanie

於 2023 年 12 月住了 1 晚

10/10 優異

Johnny (Fort Worth)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean and very nice people
於 2023 年 12 月住了 2 晚

10/10 優異

Heather

於 2023 年 12 月住了 2 晚

10/10 優異

Rosalyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Ever!
Amazing
於 2023 年 11 月住了 1 晚

10/10 優異

Carolyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Evening was good
於 2023 年 11 月住了 2 晚

10/10 優異

Amaya

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚

8/10 不錯

Lance

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
於 2023 年 11 月住了 1 晚

10/10 優異

Melissa

於 2023 年 11 月住了 2 晚

10/10 優異

Kathleen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only complaint is that this is a very noisy location.
於 2023 年 11 月住了 1 晚

10/10 優異

Derek

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Heather

讚好：整潔度、職員與服務、設施服務和住宿狀況
A terrific location, right off the highway, Starbucks nearby!
於 2023 年 10 月住了 1 晚

10/10 優異

Guy

於 2023 年 10 月住了 3 晚

10/10 優異

Anahi

於 2023 年 10 月住了 1 晚

10/10 優異

Charles

於 2023 年 10 月住了 1 晚

8/10 不錯

Cheryl Ann (Fort Wayne)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good area. Close to everywhere I needed.
於 2023 年 9 月住了 3 晚
Julia G. 於 2023年11月1日的回應
Dear Cheryl Ann,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Julia GraysOperations ManagerJulia.Grays@marriott.com972-551-3200

10/10 優異

Carolyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Julia G. 於 2023年11月1日的回應
Dear Carolyn,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Julia GraysOperations ManagerJulia.Grays@marriott.com972-551-3200

8/10 不錯

Scott

讚好：整潔度、職員與服務和住宿狀況
Great place for a short trip.
The staff was very friendly. The location is safe and very clean. The rooms were smaller than expected and the bed was not very comfortable. However, we just needed a clean, safe, and inexpensive place to sleep for the night while passing through and it was perfect for our purpose.
於 2023 年 9 月住了 1 晚
Julia G. 於 2023年11月1日的回應
Dear Scott,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Julia GraysOperations ManagerJulia.Grays@marriott.com972-551-3200

10/10 優異

Brooke

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Chad was AMAZING! From the minute we walked in to the minute we left, we felt welcomed. Chad did so much for our family to accommodate our stay, we could not think him & his staff enough. Highly recommend this location-clean, friendly, accommodating, and professional!
於 2023 年 9 月住了 3 晚
Julia G. 於 2023年11月1日的回應
Dear Brooke,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Julia GraysOperations ManagerJulia.Grays@marriott.com972-551-3200

10/10 優異

Bharat

讚好：職員與服務和住宿狀況
Good property
於 2023 年 8 月住了 1 晚

10/10 優異

efrain

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything so close
於 2023 年 8 月住了 3 晚

10/10 優異

Dwanda

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Christian

讚好：整潔度、職員與服務和住宿狀況
Convenient and clean. Nice reception.
於 2023 年 7 月住了 1 晚

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

Robert

於 2023 年 6 月住了 1 晚

8/10 不錯

Meli

於 2023 年 7 月住了 1 晚

2/10 很差

Tina

不滿：整潔度和職員與服務
Booked this hotel and the room was unavailable when we arrived
於 2023 年 6 月住了 1 晚

2/10 很差

James

家人同遊
Expedia sucks.Booked room by accident and could not cancel 2 weeks prior.Will never use again.once again I will say Expedia sucks
於 2023 年 7 月住了 1 晚

10/10 優異

Rodolfo (CYPRESS)

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 6 月住了 1 晚

4/10 欠佳

CIndy

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
I requested adjoining rooms and was asked to phone the day before arrival to confirm...all good. Half an hour later I received a call that they had made a mistake and had no queen rooms (connecting is a queen/king combo)..fine. Two kings, please. Check in was smooth, nice room...used the bare minimum fitness room, went to bed. A group of 10 started to party on the patio adjacent to the pool at approx 10:15pm and continued until 4:10am the next day...right below our windows. Front desk and mgr Kim Shaw refused to do anything-said they were paying guests-we checked out the next day, 2 days early and found a lovely Airbnb. I have been a Bonvoy member for several years but will think long & hard before using a Marriott again.
於 2023 年 6 月住了 3 晚

10/10 優異

julian

於 2023 年 6 月住了 1 晚

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service and room was clean
於 2023 年 6 月住了 2 晚

10/10 優異

Daniel (San Antonio)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Will definitely return when visiting this area again. Staff was SUPER helpful. Helped with early check in. Rooms very clean and comfortable.
於 2023 年 6 月住了 1 晚

10/10 優異

Micha

親子同遊
讚好：整潔度、職員與服務和住宿狀況
My only complaint is the location and the GPS not giving me alternatives to get into the parking lot. Doing the wrap around and being caught off guard could cause a bad wreck. Everything else was flawless.
於 2023 年 6 月住了 1 晚

10/10 優異

Marlene

FRIENDLY/PROFESSIONAL PROPERTY MANAGERS
於 2023 年 5 月住了 2 晚

10/10 優異

Flavia

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚

10/10 優異

Gene

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Jada was great
於 2023 年 6 月住了 1 晚

10/10 優異

Jeanni

於 2023 年 4 月住了 1 晚

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Check in/out was quick and very simple. Staff was very friendly and knowledgeable. Definitely will be a repeat customer
於 2023 年 3 月住了 1 晚

10/10 優異

Shawnell

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚